Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver más
La empresa ha respondido
The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver más
La empresa ha respondido
Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver más
La empresa ha respondido
My call was answered quickly and the lady I spoke with was very helpful. She was efficient, very polite and knowledgeable about the holiday. As there are several friends travelling together there wer... Ver más
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa

111 High St, GL50 1DW, Cheltenham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de National Holidays
It was fine .
I rang up and booked holiday advertised in Brochure that we decided we wanted to go on .

Respuesta de National Holidays
Nice trip lovely hotel and a great price

Respuesta de National Holidays
Very efficiant booking service any questions answered at National holidays
Very friendly drivers, refreshed modern aspects to the coach holidays, from all perspections.
Very nice,

Respuesta de National Holidays
I was very unhappy about the way you have to pay extra money for pick up and to reserve seats and also about having to get authorisation for mobility scooters none of which is said in the brochure .these things should be in the stated price not left til you go to book

Respuesta de National Holidays
Over seven hours on a bus to travel just over 100 miles to London not my idea of fun. No one at the bus parking place to direct us to the theatre and the map provided was hopeless. After the show a further hour and twenty minutes to get to the hotel. A trip best forgotten and never to be repeated.

Respuesta de National Holidays
Length of time on coach and all different pick ups. Getting dropped off miles from your show. Not going to hotel pre show.
No regards for age or ability.
No complaints about driver Reece. He was great. Everything explained properly.

Respuesta de National Holidays
You reduce pickups and longer free time spend in London 2hours not enough. Hotel to far out look into reduce pickups and more time in london

Respuesta de National Holidays
I only awarded 4 stars as I found it impossible to book online. The person I dealt with on the phone was very pleasant and helpful.

Respuesta de National Holidays

Respuesta de National Holidays
Overall very good value for the money. Hotel in Torquay was very dated with much room for improvement but the staff were helpful & the inclusive food was good.
I would go again!. Well done to all the staff at The Ashley Court Hotel!.

Respuesta de National Holidays
Lady was so lovely when booking very helpful .

Respuesta de National Holidays
The lady who booked me in was great, polite and friendly. .She listened to me as I explained things to her and assisted me very pleasantly.

Respuesta de National Holidays
Good value for money travel and accommodation. Travel time was too long. 7 hours from Scarborough pick up to Leicester. This long journey was due to many de tours for pick ups. I would have rated the three days break 5 stars if it was not for long travel time.

Respuesta de National Holidays
Excellent value service good hotel far to far away but clean and very basic

Respuesta de National Holidays
The lady was very nice and helpful but must say your telephone music is terrible

Respuesta de National Holidays
Very helpful staff who guided me through the booking process. Double checking the details and taking care with accommodation for my disabled sister thankyou

Respuesta de National Holidays
We booked a small weekend away from NORTHAMPTON to Torquay months ago. A few days before the holiday were informed that the pick up in NORTHAMPTON was at zero 5:3 5 am and we were going to head south to Kent which took several hours and then our journey would begin from there towards Torquay arriving mid to late afternoon. This meant we would’ve been on the bus for approximately eight hours with two comfort breaks. We didn’t bother turning up for the coach as this would’ve been distressing and too far for people of our age. We would never have booked if we had known the pickup point was not the start point. I do not recommend and once again even though we’ve paid, I didn’t bother turning up. Awful experience that would’ve been. No way.

Respuesta de National Holidays
Well organised nice staff informative and helpful

Respuesta de National Holidays
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.