National Holidays Opiniones 12.795

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver más

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Valorada con 3 estrellas sobre 5

Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My call was answered quickly and the lady I spoke with was very helpful. She was efficient, very polite and knowledgeable about the holiday. As there are several friends travelling together there wer... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de excursiones

Sobre National Holidays

Escrito por la empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito por la empresa


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

13 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Booking a holiday

It was fine .
I rang up and booked holiday advertised in Brochure that we decided we wanted to go on .

4 de marzo de 2026
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Respuesta de National Holidays

We appreciate you booking the holiday advertised in our brochure. We're happy to hear that your experience was satisfactory, and we value your feedback.

Valorada con 5 estrellas sobre 5

National Holidays

Very efficiant booking service any questions answered at National holidays
Very friendly drivers, refreshed modern aspects to the coach holidays, from all perspections.
Very nice,

4 de marzo de 2026
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Respuesta de National Holidays

Hi Alan

We're happy to hear that our booking service was efficient and our drivers were friendly! We're also glad you appreciated the refreshed and modern aspects of our coach holidays. Thanks for your positive feedback.

Kind Regards

Customer Contact Team

Valorada con 1 estrellas sobre 5

I was very unhappy about the way you…

I was very unhappy about the way you have to pay extra money for pick up and to reserve seats and also about having to get authorisation for mobility scooters none of which is said in the brochure .these things should be in the stated price not left til you go to book

10 de marzo de 2026
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Respuesta de National Holidays

Good afternoon,

Thank you for contacting us.

Pickup supplements are not required for every pick up and change from tour to tour depending on the route, it would not be possible to include this into the price until we know which pick up you want.

We do not include seat reservation automatically a some people do not want to reserve a seat.

We require checks for mobility scooters as there is a weight and size limit along with legal requirements for the battery type we can carry onboard coaches. There is also limited space on board coaches and so we must check to ensure that there will be space for your scooter.

We hope that the above makes our booking process decisions clearer.

Valorada con 2 estrellas sobre 5

Never again

Over seven hours on a bus to travel just over 100 miles to London not my idea of fun. No one at the bus parking place to direct us to the theatre and the map provided was hopeless. After the show a further hour and twenty minutes to get to the hotel. A trip best forgotten and never to be repeated.

26 de febrero de 2026
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Respuesta de National Holidays

We appreciate you sharing your experience. We regret that the journey to London was lengthy and that you had trouble reading the map.

Valorada con 1 estrellas sobre 5

Too long on coach.

Length of time on coach and all different pick ups. Getting dropped off miles from your show. Not going to hotel pre show.
No regards for age or ability.
No complaints about driver Reece. He was great. Everything explained properly.

26 de febrero de 2026
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Respuesta de National Holidays

We appreciate your feedback and are sorry that the journey and drop-off location impacted your experience. We're glad Reece provided great service.

Valorada con 3 estrellas sobre 5

You reduce pickups and longer free time…

You reduce pickups and longer free time spend in London 2hours not enough. Hotel to far out look into reduce pickups and more time in london

9 de marzo de 2026
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Respuesta de National Holidays

We appreciate your feedback. We'll review the pickup process, travel time, and time spent in London to improve the experience for our customers.

Valorada con 4 estrellas sobre 5

I only awarded 4 stars as I found it…

I only awarded 4 stars as I found it impossible to book online. The person I dealt with on the phone was very pleasant and helpful.

28 de febrero de 2026
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Respuesta de National Holidays

We appreciate your feedback and are sorry you had trouble booking online. We're glad the phone representative was helpful and we'll look into the website issue.

Valorada con 4 estrellas sobre 5

Overall very good value for the money

Overall very good value for the money. Hotel in Torquay was very dated with much room for improvement but the staff were helpful & the inclusive food was good.
I would go again!. Well done to all the staff at The Ashley Court Hotel!.

23 de febrero de 2026
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Respuesta de National Holidays

We appreciate your feedback and are happy you found it a good value. We acknowledge the hotel is dated, and we're glad you enjoyed the food and found our staff helpful. We are happy you would visit again.

Valorada con 5 estrellas sobre 5

Lady was so lovely when booking …

Lady was so lovely when booking very helpful .

27 de febrero de 2026
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Respuesta de National Holidays

We're so happy to hear that the booking process was pleasant and helpful for you. Thank you for your positive feedback; it means a lot to us.

Valorada con 5 estrellas sobre 5

The lady who booked me in was great

The lady who booked me in was great, polite and friendly. .She listened to me as I explained things to her and assisted me very pleasantly.

5 de marzo de 2026
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Respuesta de National Holidays

We're happy to hear that the booking process was smooth and that our staff member was helpful and attentive. Thank you for your positive feedback; we appreciate it.

Valorada con 3 estrellas sobre 5

Travel timecwas too long

Good value for money travel and accommodation. Travel time was too long. 7 hours from Scarborough pick up to Leicester. This long journey was due to many de tours for pick ups. I would have rated the three days break 5 stars if it was not for long travel time.

27 de febrero de 2026
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Respuesta de National Holidays

We appreciate you bringing the lengthy travel time to our attention. We're glad you found the trip and accommodation a good value. We will review our pick-up routes to improve travel times.

Valorada con 4 estrellas sobre 5

Paddington theatre break

Excellent value service good hotel far to far away but clean and very basic

6 de marzo de 2026
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Respuesta de National Holidays

We're glad you found our service valuable and the hotel clean. We appreciate your feedback regarding the location.

Valorada con 5 estrellas sobre 5

The lady was very nice and helpful but…

The lady was very nice and helpful but must say your telephone music is terrible

6 de marzo de 2026
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Respuesta de National Holidays

We're glad the lady was helpful! We appreciate your feedback and will review our telephone music selection to improve the experience.

Valorada con 5 estrellas sobre 5

Very helpful staff who guided me…

Very helpful staff who guided me through the booking process. Double checking the details and taking care with accommodation for my disabled sister thankyou

26 de febrero de 2026
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Respuesta de National Holidays

We're happy to hear that our staff was helpful during your booking process. We appreciate you highlighting our attention to detail and care in accommodating your sister. Thank you!

Valorada con 1 estrellas sobre 5

We booked a small weekend away from…

We booked a small weekend away from NORTHAMPTON to Torquay months ago. A few days before the holiday were informed that the pick up in NORTHAMPTON was at zero 5:3 5 am and we were going to head south to Kent which took several hours and then our journey would begin from there towards Torquay arriving mid to late afternoon. This meant we would’ve been on the bus for approximately eight hours with two comfort breaks. We didn’t bother turning up for the coach as this would’ve been distressing and too far for people of our age. We would never have booked if we had known the pickup point was not the start point. I do not recommend and once again even though we’ve paid, I didn’t bother turning up. Awful experience that would’ve been. No way.

5 de marzo de 2026
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Respuesta de National Holidays

We are sorry to read you decided not to travel on this occasion.

Travel via coach usually takes around twice as long as by car, we would expect this trip to take around 8 hours. Passengers are always welcome to query travel times prior to booking.

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