Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver más
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Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver más
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The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver más
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Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver más
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My call was answered quickly and the lady I spoke with was very helpful. She was efficient, very polite and knowledgeable about the holiday. As there are several friends travelling together there wer... Ver más
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111 High St, GL50 1DW, Cheltenham, Reino Unido
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extra costs added for being picked up
they use other coach companys to take you so its a mixed bag on customer care while on holiday.

Respuesta de National Holidays
The change of my pick up point made me and my wife so inconvenient, waste quite a long time to the appointed pick up point.

Respuesta de National Holidays
The assistant was very polite, and able to answer all my questions prior to booking. Excellent service.

Respuesta de National Holidays
Booked via telephone. Very friendly and helpful member of staff.

Respuesta de National Holidays
Easy booking over the phone with friendly helpful information and advice

Respuesta de National Holidays
This was my 3rd Trip to Liverpool and bak was superb and hotel stay excellent too with food this yr being hot and plentiful would definitely go again

Respuesta de National Holidays
Izzy went over and above to find 2 extra single rooms for us so we could book this trip for my dad's 90th birthday. She was amazing, friendly, helpful and informative

Respuesta de National Holidays
I must say, we had a lovely stay at the grand hotel in Scarborough, staff very helpful,cleanliness of hotel was good, overall can’t really fault it, and was good value for your money.would definitely visit again.

Respuesta de National Holidays
Emily was very pleasant and sorted the problem I had registering very quickly.

Respuesta de National Holidays
From the start of the booking the lady who i spoke with was anything absolute pleasure to deal with ,we booked a trip and we got our confirmation immediately.
Thank you national holidays .
Kind regards
T.harris.

Respuesta de National Holidays
Pick up was efficient especially from mansfield , costs were reasonable , overall holiday was a success.

Respuesta de National Holidays

Respuesta de National Holidays
I was unable to book online, for some reason the holiday didn't exist!! However I rang the company and booked it with the assistant. All very straightforward and easy.

Respuesta de National Holidays
Single person contact. Making me feel that she was looking after my interests.

Respuesta de National Holidays
Picked up at 06-30 and arrived in Scarborough at 13-30 even though travelling only 140 miles. Coming back checked out of hotel at 10-00 even though coach back at 15-00. Came back on train.

Respuesta de National Holidays
Didn't have to wait too long on the telephone. Very helpful when booking trip. We have been on numerous coach trips with yourselves and always enjoyed the experience.

Respuesta de National Holidays
I was able to book holiday and get times and pick up point I wanted

Respuesta de National Holidays
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