Your technician Craig was from the moment he called me to confirm his eta to leaving after the job was complete (including filling a second smaller crack that I had not noticed), nothing but outstandi... Ver más
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Localización
Cambiar localizaciónUnit 5, Davids Close, CF31 3SA Bridgend, Mid Glamorgan, GB
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Consulta las opiniones de los clientes
When I saw the broken part of the windscreen I was thinking- OMG it will need replacing probably… How surprised I was after just a few minutes 😁 what a professional job, what a quality !! He even w... Ver más
La empresa ha respondido
Great experience. Have to wait a bit w.r.t appointment time. But they did the job perfectly. Nice and easy. Gentlemen doing, was enjoying and loving his job which makes difference. Receptionist was... Ver más
La empresa ha respondido
Very friendly and helpful, Craig let me know of any issues he might have in replacing the windscreen well before he arrived and kept me informed throughout the day when he'd likely arrive. Minimal str... Ver más
La empresa ha respondido
Información sobre la empresa
- Mantenimiento y reparación de automóviles
- también en la categoría
- Tienda de cristales para autos
- Tienda de reparación de automóviles
Sobre National Windscreens - Bridgend
Escrito por la empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Información de contacto
Unit 5, Davids Close, CF31 3SA, Bridgend, Mid Glamorgan, Reino Unido
- 01656-260-015
4,8
Excelente
514 opiniones
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Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service
19 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Stress free experience
Quick and easy to arrange through insurance company. Total windscreen replacement within 48 hours. Very friendly and helpful member of staff (Barry), job completed within 90 minutes.
23 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very friendly staff and efficient…
Very friendly staff and efficient repair done to a high standard. Would recommend and use again.
17 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Staff were very informative and…
Staff were very informative and helpful, the task was completed quickly and efficiently. They were very polite and accommodating. The whole process was explain clearly before they started. Excellent service.
10 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fitter arrived on time and did a fab…
Fitter arrived on time and did a fab job quickly and efficiently thank you.
15 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Very easy and friendly staff
8 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Technician was excellent and did a…
Technician was excellent and did a great job. Whoever put together his rota for the day had no idea how long it would take him to travel between appointments and so I was waiting for several hours after the time I was expecting. Had I been working, this would not have been any use to me at all.
10 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We value all customer feedback and are always working to offer the best
service.
Kind regards, National Windscreens
Prompt service
The service was able to happen earlier than planned and quicker than expected which made life much easier.
9 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
fast and efficient .brilliant service…
fast and efficient .brilliant service and a fab window fitter
5 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Excellent all round service
Excellent all round service. From booking - where you talk to humans not machines to the repair itself
8 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
2 guys was great very professional and…
2 guys was great very professional and very trustworthy they came to the holiday site I was on I was able to leave them with the car and keys and go of and carry on enjoying my day and the called me when it was all done deffinately use this company if needed in the future for family and friends
2 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
The staff were fantastic
The staff were fantastic , very friendly and were like a double act with their humour , a very enjoyable experience
1 de agosto de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Quick service & friendly
Quick service. Very friendly, helpful staff. Very helpful whilst leading up to the appointment. Much better service than Autoglass!
31 de julio de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Although we had to wait a few days for…
Although we had to wait a few days for an appointment, and despite a delay because of a faulty replacement windscreen, we were kept informed. The work was completed without any issues. Staff were friendly and proficient
17 de julio de 2024
Respuesta de National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
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