Good service,but wasn't made fully aware how long the wait would be when dropping off my vehicle to have the screen replaced. The premises were in an industrial estate with nowhere to go to pass the t... Ver más
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Localización
Cambiar localización240 Springhill Parkway, Baillieston, G69 6GA Glasgow, the Glasgow area, GB
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Consulta las opiniones de los clientes
Staff were excellent. Very helpful and professional. Went out of their way to make sure I was looked after. Would recommend that branch to anyone
La empresa ha respondido
Arrived on time , staff was very helpful. Whole job took a bit over 2h (as told). ADAS. calibration has been carried out right after windscreen replacement. Another happy customer can recommend... Ver más
La empresa ha respondido
First, they made an appointment as soon as possible. They time management was precise and on time. The lady who works in the reception room is absolutely kind, patient and helpful. As English is not m... Ver más
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Información sobre la empresa
- Mantenimiento y reparación de automóviles
- también en la categoría
- Tienda de cristales para autos
- Tienda de reparación de automóviles
Sobre National Windscreens - Glasgow
Escrito por la empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Información de contacto
240 Springhill Parkway, Baillieston, G69 6GA, Glasgow, the Glasgow area, Reino Unido
- 0141-432-1069
4,7
Excelente
1 mil opiniones
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Really easy to book and efficient service
Really easy to book online via my insurer. Regular updates via text and email to confirm the booking, and an excellent friendly and efficient service on the day. Windscreen replacement was completed in less than 2 hours.
19 de marzo de 2026
Respuesta de National Windscreens - Glasgow
We appreciate your positive feedback. We're happy to hear that booking online through your insurer was easy, and that you received regular updates. It's great to know you found our service friendly and efficient, and that the replacement was completed quickly.
No hassle experience
Pleasant customer services, kept me up to date with appointment to replace, and very helpful technician who replaced my windscreen.
18 de marzo de 2026
Respuesta de National Windscreens - Glasgow
We appreciate your positive feedback! We're happy to hear that you received pleasant customer service and a helpful technician for your windscreen replacement.
Great service
Great service.
Phone call to say on way.
Explained what he was going to do.
Fixed it in no time.
12 de marzo de 2026
Respuesta de National Windscreens - Glasgow
We're happy to hear that you received great service! It's wonderful that the technician communicated clearly and resolved the issue quickly for you. Thank you for your feedback.
Mostly good
The fitter was punctual, polite and the fitting went smoothly. The only negative is my nearside wiper doesn't now park properly.
15 de marzo de 2026
Respuesta de National Windscreens - Glasgow
We appreciate your feedback and are glad the fitting went smoothly. We're sorry to hear about the wiper issue and will look into this to ensure proper parking.
Respuesta de National Windscreens - Glasgow
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Quick and easy service
4 de marzo de 2026
Respuesta de National Windscreens - Glasgow
We appreciate you letting us know that our service was quick and easy! We are happy that you were pleased with our team.
From first contact until replacement of…
From first contact until replacement of the windscreen the overall experience was positive.
3 de marzo de 2026
Respuesta de National Windscreens - Glasgow
We appreciate your positive feedback. We're so happy to learn that your experience, from the initial contact to the windscreen replacement, was positive.
Front windscreen
Michael done a fantastic job replacing my front windscreen. Very professional and friendly. I recommend National Windscreens. Well done guys!
3 de marzo de 2026
Respuesta de National Windscreens - Glasgow
We appreciate your positive feedback! We're happy to learn that you had a fantastic experience with your windscreen replacement and that you recommend our services.
Respuesta de National Windscreens - Glasgow
We appreciate your positive feedback! We are so happy to learn that the staff were friendly and welcoming and the service was quick and efficient.
It was nice hastel free windscreen replacement for me
It was good hastel free windscreen replacement
28 de febrero de 2026
Respuesta de National Windscreens - Glasgow
We're happy to hear that your windscreen replacement was good and hassle-free. Thank you for sharing your positive experience with us!
Windscreen replacement at National windscreen, Glasgow
Had my windscreen replaced at National Windscreen,Glasgow it was expertly installed and tidy would use them again ,highly recommended 👍
4 de marzo de 2026
Respuesta de National Windscreens - Glasgow
We appreciate your positive feedback! We're happy to learn that your windscreen replacement was expertly installed and tidy, and that you highly recommend us.
Everything was done to high standard…
Everything was done to high standard also quite quick didn't have to wait to long, plus the depot was local for me.
Thanks
24 de febrero de 2026
Respuesta de National Windscreens - Glasgow
We're happy to hear that everything was completed to a high standard and in a timely manner. We're also glad the depot's location was convenient for you. Thanks for your positive feedback!
It took 40 minutes after my car booked…
It took 40 minutes after my car booked in for my car to be taken to be done others that came in after me were taken and done before me.
24 de febrero de 2026
Respuesta de National Windscreens - Glasgow
We appreciate your feedback and are sorry about the delay you experienced. We'll review our service procedures to ensure a smoother process for everyone.
Professional attitude from staff.
19 de febrero de 2026
Respuesta de National Windscreens - Glasgow
We appreciate you sharing that our staff has a professional attitude! We are so happy you had a positive experience.
Respuesta de National Windscreens - Glasgow
We are happy you had a great experience. Thank you for your feedback; it means a lot to us.
I was 15 mins late
I was 15 mins late, the man waited for me and completed a full front windscreen in 45mins, incredible !
Wish I got his name, I was really appreciative of that.
21 de febrero de 2026
Respuesta de National Windscreens - Glasgow
We're happy to hear that the service exceeded your expectations, even with the delay. We appreciate your positive feedback regarding the efficient windscreen replacement.
Dealt with promptly
I organized to wait and it was dealt with promptly, so didn’t have a long wait
17 de febrero de 2026
Respuesta de National Windscreens - Glasgow
We're happy to hear that your wait was short and that your situation was handled quickly. Thank you for your positive feedback; we appreciate it.
The job was done 100% just the time was…
The job was done 100% just the time was for me was not according to the booking but other than that all was good
17 de febrero de 2026
Respuesta de National Windscreens - Glasgow
We're glad the job met your expectations. We regret that the timing didn't align with your booking. We appreciate your feedback and will review our scheduling.
Respuesta de National Windscreens - Glasgow
We're happy to hear that your car was ready quickly! Thank you for your positive feedback; we appreciate it.
Respuesta de National Windscreens - Glasgow
We appreciate you sharing your experience! We are glad you received great, smooth service, despite the weather-related cancellation.
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