Dropped my car off to national windscreen Milton Keynes when scheduled to have a call when I return home to say that the wrong windscreen for my car had been ordered.
Reschedule a week later, returned to pick my car up to find my dash cam bracket had been broken but which they were aware off but didn’t mention it to me until I raised the issue. The manager said they would contact me and order a replacement, haven’t heard any thing from them since.
Poor service all round and won’t recommend.

It was old good old school service. Very quick and efficient.

I had my front windscreen replaced and after I went Bach home I found that the sun visor is broken. It has been more than a week and the spare part has not arrived. The sun visor is still broken and has not been fixed.

It was so easy to arrange, good communication.
Ryan managed to get me in earlier which really helped.

Pleasant fitter and he did a very good job

The booking process was easy.
A member of staff phoned to say they were over booked and offered me another day over the weekend.
I dropped my car off at their base and the work was done.
My car had been hoovered and cleaned.
Very good and polite service.

Perfect, very professional

Having set aside a day to have the glass replaced for my car I got a call at midday from the technician to say the glass had been delivered damaged that morning so they would have to reorder and rearrange my appointment. The appointment was arranged for the following week when I would be at work, but on the morning of the appointment the technician called asking if I had any shelter as it was going to rain. I work at a school where there is nothing to shelter under in the car park, the appointment was desperately needed as the crack in my screen had spread and the car’s MOT was due to expire. So I called your customer services to be told that your technicians are not supplied with any sort of cover. I cannot believe that operating in the UK where it frequently rains you are reliant on good weather or customers having somewhere to shelter in order to replace a windscreen. I therefore had a great deal of anxiety dealing with National Windscreens and I would not recommend them.

Engineer turned up as arranged and on time. Job completed efficiently and effortlessly. Very pleased

Simple drop off and collection. professional service all round.

Communication poor. Actual on-site service very good

Lack of your response to my concerns about my experience, with your company.
Since the fitting of my windscreen, I have had concerns, and have made many, phone calls, to various departments, with the promise of “Someone will phone you”.
I have waited 3 days for this epic call, and now you, have the Gall, the Temerity, to ask about an experience that is still ongoing and not to my satisfaction.
Phone me, so I can get this sorted.

Easy, quick, friendly chatty guy.

The dashcam was removed to fit the windscreen and not replaced where it came from

My windscreen replacement was exceptional quality and great job! The customer service from dropping my car to pickup was second to none. I am one happy client and I 100% recommend without hesitation! Thank you so much.

Nice simple process from drop off to collection. Very polite staff members

Good although I was disappointed that I was only informed the morning the windscreen was due to be fitted that my windscreen hadn't been delivered and I needed to wait another week when I had arranged to go away and because of this I was forced to put my trip off for another week.

The new windscreen makes creaking noises. When I told National windscreens about the problem they said it would take seven days for the bubbles to come out of the glue and then it should settle down. Its slightly better after over two weeks but it still sounds very creaky.

Very quick and efficient. They did a great job, no problems at all. Stuff very friendly.