Replacement windscreen. Professionally done and great Comms. Used the branch in Nottingham through insurance. Has to be said, Aiden is a credit to the company who could not have been more courteous a... Ver más
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Localización
Cambiar localizaciónUnit C2, Crossgate Drive, NG2 1LW Nottingham, Nottinghamshire, GB
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Consulta las opiniones de los clientes
National Windscreens in Nottingham replaced my windscreen and I had my car back in 4 hours with all driver’s aid systems calibrated and working. Excellent service. Staff were helpful and friendly.
La empresa ha respondido
The fitting was on time and completed efficiently. Would have liked it done sooner but realise thats not always possible.
La empresa ha respondido
Car was booked in for windscreen replacement by insurer. Needed DAS calibration afterwards. Arrived at 8.30 as instructed , took 2 hours exactly. On return of car DAS system didn’t appear to be worki... Ver más
La empresa ha respondido
Información sobre la empresa
- Mantenimiento y reparación de automóviles
- también en la categoría
- Tienda de cristales para autos
- Tienda de reparación de automóviles
Sobre National Windscreens - Nottingham
Escrito por la empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Información de contacto
Unit C2, Crossgate Drive, NG2 1LW, Nottingham, Nottinghamshire, Reino Unido
- 0115-882-0454
4,5
Excelente
743 opiniones
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Quickly booked in
Quickly booked in . Updated on the day with times etc Extremely pleasant staff , really lovely happy guys. Cant fault the service at all 5*
18 de diciembre de 2025
Respuesta de National Windscreens - Nottingham
We're happy to hear that booking was quick and that you were updated. It's great to know you found our staff pleasant and that you can't fault our service. We appreciate your 5-star review!
Highly recommend this company
Highly recommend this company. Excellent, professional and friendly service.
10 de diciembre de 2025
Respuesta de National Windscreens - Nottingham
We appreciate you sharing! We are so glad to hear you highly recommend our company and that you found our service excellent, professional, and friendly.
Great service throughout
After the first screen crack fix didnt hold, i rang up, quick to answer and find all the details, explained everything needed and new windscreen process, gave an early lead time, on the day of install Advisor rang in the morning to give afternoon eta, he was very professional, polite and informative even in the torrential rain. Cant fault the whole process.
15 de diciembre de 2025
Respuesta de National Windscreens - Nottingham
We appreciate you sharing your experience. We're happy to hear that we answered quickly, explained the process clearly, and provided a prompt lead time. It's great to know the advisor was professional, polite, and informative during the installation.
Respuesta de National Windscreens - Nottingham
We're happy to hear that everything went well and swiftly! Thank you for your positive feedback; we appreciate it.
Great service
Great service, all explained and a prompt call to let me know it was ready
11 de diciembre de 2025
Respuesta de National Windscreens - Nottingham
We appreciate you sharing your experience! We're so glad to hear that you received great service with clear explanations and a timely notification.
They provide exceptional value 👌 👏🏻
They provide exceptional value 👌 👏🏻
12 de diciembre de 2025
Opinión espontánea
Respuesta de National Windscreens - Nottingham
We're happy to hear that you feel this way. We appreciate you taking the time to share your positive experience with us!
Good communication and quick…
Good communication and quick appointment time. Very pleased.
2 de diciembre de 2025
Respuesta de National Windscreens - Nottingham
We're happy to hear that you were pleased with our communication and quick appointment time. Thank you for your positive feedback!
Can’t fault customer service and…
Can’t fault customer service and organisation, but the clown who fit the screen TWICE really needs to think about another career! 3rd time lucky with a different fitter tomorrow so fingers crossed!!
29 de noviembre de 2025
Respuesta de National Windscreens - Nottingham
We appreciate your feedback and apologize that the screen fitting didn't meet expectations. We're addressing this to ensure a better experience tomorrow. Thanks for your patience.
The glass was ordered specific to my…
The glass was ordered specific to my car, and within a few days it was fixed. The technician arrived when he said he would and did a very good job, can’t tell the difference from before! Very satisfied
29 de noviembre de 2025
Respuesta de National Windscreens - Nottingham
We're happy to hear that the glass replacement met your expectations! It's great to know the technician was on time and the work was completed to a high standard. Thank you for your positive feedback!
Respuesta de National Windscreens - Nottingham
We're happy to hear that you had a great experience with our customer service. Thank you for your positive feedback; we appreciate it.
Respuesta de National Windscreens - Nottingham
We regret that your experience was disappointing. We appreciate your feedback and we'll look into this.
Happy with service
Staff were helpful on arrival, time given when it would be ready , repair completed on said time, all went smooth.
Manager vehicle handover on collection was very well explained and really polite.
Thanks
20 de noviembre de 2025
Respuesta de National Windscreens - Nottingham
We're happy to hear that our staff was helpful and the repair was completed on time. We appreciate your positive feedback regarding the vehicle handover. Thank you!
Excellent service throughout
Excellent service throughout. Easy booking, drop-off and collection all within the specified time frame. Communication super. Quality of work first class.
24 de noviembre de 2025
Respuesta de National Windscreens - Nottingham
We're happy to hear that you found our service excellent from start to finish. We appreciate your positive feedback regarding the easy booking, drop-off, collection, communication, and quality of work. Thank you!
Was really easy to deal with
Was really easy to deal with, booked an appointment and they came to my home. Window was fitted within 45mins. Excellent service.
19 de noviembre de 2025
Respuesta de National Windscreens - Nottingham
We're happy to hear that your experience was easy and convenient. It's great to know the window was fitted quickly and to your satisfaction. Thank you for your positive feedback!
Very easy and quick turnaround.
17 de noviembre de 2025
Respuesta de National Windscreens - Nottingham
We are happy to hear that your experience was easy and quick. Thank you for your positive feedback; we appreciate it.
Quick and easy
17 de noviembre de 2025
Respuesta de National Windscreens - Nottingham
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Respuesta de National Windscreens - Nottingham
We appreciate you sharing. We are so happy you were pleased with our good service, and we thank you very much!
Very polite
Very polite, explained everything completed within the time they said.
6 de noviembre de 2025
Respuesta de National Windscreens - Nottingham
We're happy to hear that you found our team polite and that we completed the work within the estimated timeframe. Thank you for your positive feedback!
Respuesta de National Windscreens - Nottingham
We appreciate you sharing your experience! We are so happy you were pleased with our fast and polite service.
Great services
Very easy experience from start to finish, from the receptionist to the window fitter all very professional .
29 de octubre de 2025
Respuesta de National Windscreens - Nottingham
We're happy to hear that your experience was easy and professional, from the initial contact to the completion of the job. Thank you for your positive feedback!
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