Fantastic service, friendly staff and car was ready quicker than expected and a brilliant job too.
La empresa ha respondido
Localización
Cambiar localizaciónUnit MC25, Maes Y Clawdd, SY10 8NN Oswestry, Shropshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Can never get through to the branch my appointment was booked with , No one ever answers the phone after ringing for more than 15 times, and just get transferred to a call centre who then have to... Ver más
La empresa ha respondido
Overall very good service. The only problem I encountered was when booking the car in online. However I described the damage and where it said good news your windscreen is repairable and it wasn’t. I... Ver más
La empresa ha respondido
Brilliant! I dropped in unannounced and asked whether it was safe to drive my car with a long crack in the windscreen which had appeared overnight - told unequivocally 'yes' which meant that I could s... Ver más
La empresa ha respondido
Información sobre la empresa
- Mantenimiento y reparación de automóviles
- también en la categoría
- Tienda de cristales para autos
- Tienda de reparación de automóviles
Sobre National Windscreens - Oswestry
Escrito por la empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Información de contacto
Unit MC25, Maes Y Clawdd, SY10 8NN, Oswestry, Shropshire, Reino Unido
- 01691-450-028
4,9
Excelente
349 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Professional and caring service
Excellent service, the team went out of their way to resolve difficult issues when replacing my cracked windscreen
16 de octubre de 2025
Respuesta de National Windscreens - Oswestry
We appreciate your positive feedback. We're happy to hear that you received excellent service and that our team resolved the difficult issues when replacing your windscreen. Thank you!
Always Good Service
10 de octubre de 2025
Respuesta de National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Respuesta de National Windscreens - Oswestry
We appreciate your positive feedback! We are so happy to hear that you found our staff pleasant and helpful, our service efficient, and enjoyed our coffee.
They was professional and done a great…
They was professional and done a great job. Very happy with it.
29 de agosto de 2025
Respuesta de National Windscreens - Oswestry
We are very happy to hear that you were pleased with our team's professionalism and quality work. Thank you for your positive feedback!
Excellent friendly service
Excellent friendly service, couldn’t fault the whole process, replacement of windscreen was prompt, great communication.
28 de agosto de 2025
Respuesta de National Windscreens - Oswestry
We appreciate your positive feedback! We're happy to hear that you received excellent, friendly service and that the windscreen replacement was prompt with great communication.
Respuesta de National Windscreens - Oswestry
We're happy to hear that you had a positive experience with our team at the Oswestry branch. Thank you for your feedback.
Courteous staff car fixed in no time …
Courteous staff car fixed in no time ver happy driver
22 de agosto de 2025
Respuesta de National Windscreens - Oswestry
We appreciate you sharing your experience! We're delighted to hear our staff was courteous and your car was fixed quickly, leaving you a happy driver.
Prompt, no fuss service
The title says it all really. I got an appointment within 48 hours of the incident, and the team did a good job in restoring the integrity of my windscreen. Would definitely use this company again.
21 de agosto de 2025
Respuesta de National Windscreens - Oswestry
We're happy to hear that you received a prompt appointment and that our team successfully restored your windscreen. We appreciate your positive feedback and are glad you had a good experience. Thank you!
Respuesta de National Windscreens - Oswestry
We appreciate your positive feedback. We are so glad you enjoyed our excellent staff and great service. Thank you for your review.
Fitted with no fuss
18 de agosto de 2025
Respuesta de National Windscreens - Oswestry
We're happy to hear that the fitting process was straightforward for you. Thank you for your positive feedback!
great fitter
The fitter who attended was very punctual , polite , professional and tidy could not ask for more
30 de julio de 2025
Respuesta de National Windscreens - Oswestry
We're happy to hear that the fitter was punctual, polite, professional, and tidy. We appreciate you taking the time to share your positive experience with us!
Good quick service
They completed my windscreen replacement quickly and let me know as soon as it was ready to collect
15 de agosto de 2025
Respuesta de National Windscreens - Oswestry
We're happy to hear that your windscreen replacement was completed quickly, and we appreciate you acknowledging our communication about the collection time. Thank you for your positive feedback!
Did a great job fixing new…
Did a great job fixing new windscreen,quick and efficient all good.
7 de agosto de 2025
Respuesta de National Windscreens - Oswestry
We're happy to hear that you had a quick and efficient experience with your new windscreen installation. Thank you for your positive feedback; we appreciate it!
Had to make a second journey
Staff were excellent and gave a very good service, unfortunately I had to make a second journey of 60 miles as the first windscreen had scratches on it.
31 de julio de 2025
Respuesta de National Windscreens - Oswestry
We appreciate your kind words about our staff. We regret the inconvenience of your return journey due to the scratched windscreen and value your feedback.
Technician arrived at the appointed…
Technician arrived at the appointed time, was friendly and worked efficiently, explained all and completed the replacement quickly, would recommend this company.
4 de julio de 2025
Respuesta de National Windscreens - Oswestry
We appreciate your positive feedback. We're happy to hear that the technician arrived on time, was friendly, and worked efficiently. We're glad the replacement was completed quickly and that you would recommend our company.
Excellent work windscreen replacement…
Excellent work windscreen replacement only took just over 2 hours. This was my second visit within 12 months just unlucky I guess!
30 de julio de 2025
Respuesta de National Windscreens - Oswestry
We appreciate your review and are glad the replacement was completed quickly. We're sorry to hear about your repeat visits and any inconvenience this may have caused.
Fully explained
Fully explained, prior to arrival, work to be carried out, how long the vehicle was expected to be at depot.offere tea or coffee. Received phone call, saying that the work had been completed. No mess in vehicle, nothing but praise for staff.
22 de julio de 2025
Respuesta de National Windscreens - Oswestry
We're happy to hear that the work was fully explained and completed to your satisfaction. It's great to know that you appreciated the communication and service provided. Thank you for your positive feedback!
Windscreen replaced in a timely manner…
Windscreen replaced in a timely manner and issue free.
29 de julio de 2025
Respuesta de National Windscreens - Oswestry
We're happy to hear that your windscreen replacement was completed quickly and without any issues. Thank you for your positive feedback!
Respuesta de National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
New windscreen
Professional friendly team. Replacement windscreen completed on time.
18 de julio de 2025
Respuesta de National Windscreens - Oswestry
We're happy to hear that our team provided professional and friendly service! We appreciate your feedback regarding the on-time completion. Thank you!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.