Technician was friendly and professional. Did a quality job. Had troubles initially as the 1st job was booked as repair and not a replacement but fortunately got it done 3 or 4days before my mot was booked

The job was done professionally. The windscreen looks great and the camera was calibrated well

Professional and friendly staff

I would have given 5 star but for first attempt the glass delivered was damaged, second attempt glass not arrived, called on way to appointment so had to turn around. Getting the third appointment was difficult and was inappropriately length of time ahead having already waited two weeks for original appointment so had to raise a complaint so the 3rd appointment was bought forward which was completed satisfactorily and efficiently by excellent engineers. Thank-you

First class service kept up to date friendly staff

Excellent commucation when national windscreens couldn't make the appointment
The two men who fitted the screen were lovely and my dog liked them

Chap was friendly and efficient

Friendly and courteous pair of staff, who did the work well. Before the windscreen was replaced, they noted to me that my wiper arms were misaligned - they said they would let me know if they could fix that in the process of removing the arms for glass replacement - and they did, wonderful service!

During my first appointment wrong windscreen was in the teams van (has an offset), next time they came it was fitted fine with a new and correct size windscreen glass.
Today after 2 weeks, the centre module which houses rear view mirror and sensors just came off and the whole module is hanging... Maybe it wasn't glued properly. I will have to take it to the service station to glue it again as cannot wait for national windscreen team to come (appointments are not that Quick though)

Prompt efficient service by skilled people.

Great service from Joe who was fantastic in fitting my windscreen,very knowledgeable with years of experience which showed with the care and professionalism during the fitting thanks Joe. 👍👍

The experience from start to finish was very efficient.
The Member of staff was very helpful and Polite.

Polite, friendly staff who explained the process. Easy to book.

Prompt service arrived on time friendly staff replaced windscreen clean, efficient, quick and professional

My original contact (through my insurance company) was to National Windscreens Worcester, they never got back to me. The repair was then moved to Hereford. I took the car in myself and once the member of staff got off his chair, he ambled to my car and said it couldn't be repaired and needed to be replaced, he then went back to his chair. The windscreen replacement was then moved to your Telford branch. What a different experience! Jo Edwards sorted the issue for me and kept me fully aware of the process. All in all a very different and professional experience.

chap who was very polite and chatty and did a first rate job

Excellent service and communication from start to finish. Excellent staff very helpful and polite. Would definitely recommend. Thank you.