Lovely chap came out. Decided it needed replacing and booked it in for the next day. I sat in their warm, clean office using their wi fi and was offered a cuppa when they had one. Really nice people.... Ver más
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2 Brympton Way, Lynx West Trading Estate, BA20 2HP Yeovil, Somerset, GB
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Lovely chap came out. Decided it needed replacing and booked it in for the next day. I sat in their warm, clean office using their wi fi and was offered a cuppa when they had one. Really nice people.... Ver más
La empresa ha respondido
Staff being accommodating to enable me to take only available slot before my MOT was due Information re wipers and initial care of new windscreen given when collecting car. Pleasant young man who a... Ver más
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We had a lovely chap called Josh who on his first visit was unable to fix repair (not his fault) he then rearranged another visit within two days. He came back replaced windscreen very quickly.
La empresa ha respondido
I had my T-roc windscreen replaced a couple of weeks ago and overall the experience was great! Great correspondence to let me know what was happening, where and when. On the day they replaced it, it... Ver más
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Escrito por la empresa
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
2 Brympton Way, Lynx West Trading Estate, BA20 2HP, Yeovil, Somerset, Reino Unido
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Respuesta de National Windscreens - Yeovil
The service I received in Yeovil was excellent. I did have an issue the following day but this was resolved quickly and efficiently. I would highly recommend and certainly use again

Respuesta de National Windscreens - Yeovil
Very quick and communicated as soon as it was done. Great job thank you guys.

Respuesta de National Windscreens - Yeovil

Respuesta de National Windscreens - Yeovil
Rang when on the way giving the correct arrival time
Very courteous had respect to property

Respuesta de National Windscreens - Yeovil
Booked in a time to suit us originally then changed time no fuss.
Initially, after fitting there were a few clicks etc so I went back, windscreen fitting checked and advised there might be a bit of a settling in period.
No more clicks after a day or so. 🙂

Respuesta de National Windscreens - Yeovil
Dropped car off, gentleman was very helpful explained what was going to be done. Time it should take and would contact when ready and he did. Inside front off car hovered. Great service.

Respuesta de National Windscreens - Yeovil
The engineer was on time and swift, thank you for making this easy.

Respuesta de National Windscreens - Yeovil

Respuesta de National Windscreens - Yeovil

Respuesta de National Windscreens - Yeovil

Respuesta de National Windscreens - Yeovil
Superb service from the Yeovil team.
Had to change our booking which was no issue.
They even came and collected us from the nearby garden centre as it was pouring with rain. Great service and fitting of screen was excellent.

Respuesta de National Windscreens - Yeovil

Respuesta de National Windscreens - Yeovil
Exceptional service from Alan, job done excellently in such a short time than what we were expecting. Oh did I mention he’s such a lovely bloke too?

Respuesta de National Windscreens - Yeovil
The guys actually doing the work were fine pleasant, and completed the work ahead of time.

Respuesta de National Windscreens - Yeovil
Well organised service , loads of information before the arrival at the unit, I felt very reassured that everything would be done properly . Advised about timings . Basically brilliant service!

Respuesta de National Windscreens - Yeovil
The company kept in touch by text messages all the way through they rang me to bring the car insurance earlier which was great and when the car was ready they were brilliant could not fault the company. Mr C Johnson

Respuesta de National Windscreens - Yeovil

Respuesta de National Windscreens - Yeovil
Great staff at the Yeovil base
So helpful
Brilliant communication

Respuesta de National Windscreens - Yeovil
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