This company sent me a letter about unclaimed funds. Happily they were correct. I went to moneysmart.gov.au and searched through the ASIC site, then through all the state registries linked from... Ver más
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Consulta las opiniones de los clientes
Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be enti... Ver más
La empresa ha respondido
Your agent is professional, respectful, trustworthy, patient & very courteous. I was at ease, knowing the processes & proceedures broken down for me, which were clear & easy to understand from the... Ver más
La empresa ha respondido
Would have scored 5 stars if FULL amount of monies owing was paid to Robert, as he was and still has 100% of said trust fund, despite Genders and then my name on title. I was concerned re the amount... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Australia's biggest and most experienced Unclaimed Money Agents
Información de contacto
Po Box 3093, Erina, 2250, Australia
- 02 8003 7256
- mpratt@nationwideclaims.com.au
- nationwideclaims.com.au
4,5
Excelente
391 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
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Considerate and helpful staff who…
Considerate and helpful staff who followed through with queries etc Far kinder and more professional than other companies/ groups I was dealing with with similar circumstances/ Problems.
30 de noviembre de 2020
Respuesta de Nationwide Claims Service
Hi Fiona
We intentionally treat our clients how we would want to be treated. It seems so obvious I am not sure why other companies just don't get it. Our staff are all mature and well grounded who are genuinely nice people. And as we invite every one of our customers to leave feedback, it is vitally important that everyone has a positive experience - Maurice
Great communication
4 de noviembre de 2020
Respuesta de Nationwide Claims Service
Thankyou Helen. Communication is absolutely important and certainly something that is not seen often enough. Have a great day - Maurice
I would never have known the money was…
I would never have known the money was there to claim if you had not written to me. I found the instructions to claim the money was easy, the whole process been painless. Thanks for all your help.
3 de noviembre de 2020
Respuesta de Nationwide Claims Service
Hi Carol
I am so pleased that we were able to make this claim as easy as possible for you. We constantly review our letters and instructions to make sure they are accurate and easy to understand as possible. So I am glad to hear that you found it easy. It was our pleasure to be able to help you through this process - Maurice
Nationwide claim is very efficient and…
Nationwide claim is very efficient and trustable!
Very appreciate for their help!
Well done
Thank you to all Nationwide staff!
2 de noviembre de 2020
Respuesta de Nationwide Claims Service
Hi Nhu
Thanks for the wonderful words. It is easy for us to say that Trust is the core to everything we do but it means a lot to us to hear that it is recognised by our clients! I have passed your thoughts on to our office staff - Maurice
Highly recommended
I had a very positive experience with this company & found the staff to be very professional & helpful.
2 de noviembre de 2020
Respuesta de Nationwide Claims Service
Hi Cat
I am so glad you were very happy with our work. All credit to our front line staff Paula and Jim who are very focused on providing the best service we possibly can - Maurice
Very helpful lovely polite people
25 de octubre de 2020
Respuesta de Nationwide Claims Service
Hi Patricia
It was a pleasure working with you, successfully recovering the money for you.
I am very lucky to have the staff I have, with the exceptional skills they have. We each genuinely love our work and I think it shows by how we interact with our clients.
All the very best - Maurice
Quick and easy service
I was very pleased with the service I received. The service fee is a bit expensive but you pay for what you get.
24 de octubre de 2020
Respuesta de Nationwide Claims Service
Hi Peter
Thanks for taking the time to provide your feedback. I am really pleased your were happy with the service we provided. We are one of the most experienced agents in Australia and as you can see by the feedback rating of 4.8, we are also the most trusted. As you said, you get what you pay for, particularly in this situation.
Kind regards - Maurice
Great service highly recommended
23 de octubre de 2020
Respuesta de Nationwide Claims Service
Thanks Huddo for your 5 star review and great feedback.
I have read your thoughts out to the staff here in the office and they were very pleased.
Many thanks - Maurice
Very professional and considerate.
20 de octubre de 2020
Respuesta de Nationwide Claims Service
Thank you Jason for providing such a great rating and feedback. It is encouraging to see that our customers are happy with the work that we do - Kind regards Maurice
Excellent service wonderful and helpful…
Excellent service wonderful and helpful staff
18 de octubre de 2020
Respuesta de Nationwide Claims Service
Hi Barry
Thank you for taking the time to provide feedback on your experience working with NCS. I agree that the staff are excellent at what they do and I am lucky to have them work for me. Kind regards Maurice
Very helpful
Very helpful, very efficient. Any queries I had were answered promptly.
16 de octubre de 2020
Respuesta de Nationwide Claims Service
Hi Elizabeth.
I really appreciate the score and feedback that you provided.
Your case was a bit more difficult than usual given it involved other parties and a deceased estate. The government requirements in situations like yours are a bit more onerous then the typical claim but I am really pleased that the claim was successful for you. All the very best - Maurice
Contacted me were very helpful got my…
Contacted me were very helpful got my money great job
16 de octubre de 2020
Respuesta de Nationwide Claims Service
Hi Alexander
I am glad that the process and the outcome worked out so well for you. For us it is not just about the claim being successful but that the journey for you is as pleasant and seamless as possible. Kind regards - Maurice
Thank You NCS
Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be entitled to some form of settlement. After agreeing to the provision of their services NCS followed through and after just a few short weeks they sent us a cheque as our proportion of the winding up monies. Seamless, straightforward and honest. Highly recommend Maurice and NCS for his valuable work.
16 de octubre de 2020
Respuesta de Nationwide Claims Service
Hi Robert & Sylvia
It must have been very disappointing for you thinking that you had lost your investment. I am really pleased that we have been able to get some of that money back for you.
Thanks for taking the time to write up the review and giving NCS 5 stars
Kind regards - Maurice
Excellent Service!
22 de septiembre de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Joseph. That is what we aim for.
I am pleased that we exceeded your expectations.
Kind regards - Maurice
Just a lot to go through to get back my…
Just a lot to go through to get back my money, less the 22% of course. Proving I lived at my address from 25 years ago took some effort.
But Paula was great, very friendly and very professional. Australia Post weren’t exactly the most efficient, taking 2 weeks to receive my cheque in the mail was a bit of a concern but I guess during Covid times that is the new normal.
All good in the end. Thank you Nationwide Claims, the money couldn’t have come at a better time with finances being tight now.
21 de septiembre de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Phil
Thanks for your feedback and I agree with you 100%!
The government is very careful to make sure that the documents submitted prove that the money was yours - we wouldn't want them to give your money to someone else with the same name!
Paula is wonderful and I am very lucky to have her working for me.
Yes Australian Post frustrates us as well. It seems as though the delivery times are taking longer. Unfortunately I think that it will stay this way even after Covid.
I am glad that the outcome was successful for you and that you now have the money back.
Kind regards - Maurice
Very Friendly an helpful
Very Friendly an helpful. Great outcome.
21 de septiembre de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Debrah. Thanks for taking the time to provide some thoughts on your experience. It is really important to us that you have had a positive experience and that we were able to resolve this issue for your family.
All the very best - Maurice
Nationwide Claims Service provided a…
Nationwide Claims Service provided a quick and efficient service, were easy to deal with from overseas when sorting out the selling of shares.
21 de septiembre de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Kia Ora Allan
Appreciate your thoughts and star rating.
I am pleased that we could sell your shares for you and get the funds to you so quickly.
Kind regards - Maurice
Thanks nationwide claims service we…
Thanks nationwide claims service we received the Cheque ! great job and great service. ! Appreciate all your responds and follow up calls. We would not have know about our claims should you not inform us. Thanks you !
16 de septiembre de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi May.
It has been our absolute pleasure in working with you. Thanks for trusting NCS to work with you and we are glad the funds got to you ok.
Kind regards - Maurice
Impressed by your company
Impressed by your company. Very easy process to cash in my shares, and the person who rang me was friendly and helpful. Money came through within a few weeks, as advised.
14 de septiembre de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Heather
Thanks so much for providing a review of our services.
We are specialists in this area and have sold shares for a number of years. I am glad you have been able to benefit from our experience.
All the very best - Maurice
Fantastic communication and helpful…
Fantastic communication and helpful through the process
30 de agosto de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi.
Thank you for the fantastic feedback and trusting NCS in recovering these funds for you. We work hard to make sure that our customers have all the support they need and know what is going on.
Kind regards - Maurice
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