This company sent me a letter about unclaimed funds. Happily they were correct. I went to moneysmart.gov.au and searched through the ASIC site, then through all the state registries linked from... Ver más
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Consulta las opiniones de los clientes
Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be enti... Ver más
La empresa ha respondido
Your agent is professional, respectful, trustworthy, patient & very courteous. I was at ease, knowing the processes & proceedures broken down for me, which were clear & easy to understand from the... Ver más
La empresa ha respondido
Would have scored 5 stars if FULL amount of monies owing was paid to Robert, as he was and still has 100% of said trust fund, despite Genders and then my name on title. I was concerned re the amount... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Australia's biggest and most experienced Unclaimed Money Agents
Información de contacto
Po Box 3093, Erina, 2250, Australia
- 02 8003 7256
- mpratt@nationwideclaims.com.au
- nationwideclaims.com.au
4,5
Excelente
391 opiniones
No consta que haya invitado a opinar recientemente
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Great Service and prompt delivery of…
Great Service and prompt delivery of service and helpful
Thanks, Paula and the Team
Les Tonkin
New Zealand
19 de agosto de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Les. I will pass on your thanks to Paula. She does a great job and many people ask specifically to speak to her! Seems like you appreciate her as much as I do. Kind regards - Maurice
Excellent thank you
17 de agosto de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Stuart for leaving a review on our services. It means a lot to us knowing that you are happy with what we do. All the very best - Maurice
Lost for ever otherwise
Thank you for your help.. I’d completely forgotten about that money and would never have recovered it without your help.
6 de agosto de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Joanne. We love being able to send money to folks almost as much as you like receiving it. We will monitor for any new money being added under your name and let you know about it before it gets absorbed into the government consolidated revenue.
All the very best - Maurice
Awesome service
5 de agosto de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Ryan. We are really glad we were able to help you get your money back for you - Maurice
Helpful and supportive service in every…
Helpful and supportive service in every aspect of this process. A thank you to Paula for her efforts which I appreciated very much,
30 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Thomas
Thanks for the positive feedback and 5 star rating. I have passed on your thanks to Paula and she was very pleased. She is excellent and I am lucky to have her working for me - Maurice
I had no issues with handling of my…
I had no issues with handling of my claim.
If Nationwide had not made me aware of monies owed to me I would have been none the wiser. Initial contact was by mail explaining where fund were from which gave plenty of time to investigate the legitimacy of Nationwide.
29 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Dennis for your feedback and that you were happy with the handling of the claim. I am also glad you did your research on NCS and concluded that we can be trusted to do the right thing. All the very best - Maurice
Very helpful initially
Very helpful initially, but i seem to fall between the cracks for an extended period of time, I filled out my change of address details but cheque was still sent to old address and then cancelled as i didn't receive it, had to do the same process all over again after chasing them up.
29 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Devin
After receiving the star rating and comments, we spoke to you about it and came to the conclusion that the negative comments and star rating relate to what happened BEFORE NCS got involved!
You advised that many years ago you filled out a form for Computershare (who manages the shares that you owned) that you had a change of address. It appears they didn't action this and then sent a cheque to you at your old address. It was not banked and the funds were eventually sent to the government as Unclaimed Money.
NCS then found you at your current address and advised you that the funds were owing to you. We recovered those funds and sent them to you which you have deposited into your bank.
I am really glad to realise that the 3 star rating and comments relate to your overall experience from many years ago, not to the experience you have had with NCS. Verbally you advised that you WOULD recommend our services.
Kind regards - Maurice
good job very helpful was in contact…
good job very helpful was in contact with them all the way
well done
29 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Kevin
I am pleased that we were able to organise the selling of your shares and that you were happy with the service we provided. Kind regards - Maurice
5 star service from start to finish.
5 star service from start to finish.
Attentive customer service like never before, easy steps and a great result.
29 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Michael
Thanks for the great review and 5 star rating. We do our utmost to make the process as easy as possible, from the way we word our introductory letter and instructions right through to the how we pay you and all the communication steps in between. All the best - Maurice
Nationwide Claims Service .
I lost track of some shares on the asx. I thought they were all junk. Nationwide Claims Service wrote to me giving details of a small windfall. They helped me with each step of the claim process. I recommend them to anyone who has lost money.
29 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Ralph
With the compulsory acquisition of your shares and the subsequent paperwork that they sent to you, it would have been very easy to lose track of these funds. That is why we monitor the government unclaimed money databases so that we can send you the funds. It was a great outcome for you and we are very pleased to be able to sort it out for you - Maurice
An excellent service
An excellent service, thank you for your help my family
Regards
Minh Nguyen
29 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Minh
I am happy that we were able to work on your behalf to sell your shares. By the way, you were a pleasure to deal with - Maurice
A timely offer readily accepted and finalised
I was very pleased to be contacted with the offer of purchasing my Commonwealth Bank shares. As a senior citizen about to become an Aged Pensioner I felt the money was better received now as a lump sum than the smallish dividend payments. I heartily endorse the efforts of National Claims Service.
6 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Ian
I am glad the timing was right for you. We were able to sell your shares on your behalf and for a good price. It only took a week to sell and get the funds to you. I am really glad it was a great outcome for you - Maurice
Handled very well indeed.
6 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Clifford
Yours was an interesting case and I am really glad that we were able to recover the funds for you. A great outcome for you. Thanks for choosing to use NCS - Maurice
Excellent service
Excellent service, good communication and very prompt would recommend
this company.
1 de julio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Desmond
Thank you for your review and recommendation. Your feedback will help others feel comfortable to use our services.
All the best - Maurice
I was a bit sceptical at first when I…
I was a bit sceptical at first when I received the
Letter to say My late husband had unclaimed money, but after speaking with them and getting advice, I realised this company were genuine.The company were excellent to deal with, they took control of everything and after a few weeks I received a lovely cheque in the mail. Thank you to Nationwide claims service.
30 de junio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Nancy,
I am glad we were able to help you sell your late husband's shares. Deceased estates are a bit more complicated however it is an area we specialise in. Luckily for us, we have some excellent staff here, one who even used to work for the Public Trustee for 35 years!
I am glad you have been able to benefit from this level of experience for it is highly unlikely any other similar company would have been able to achieve a similar result
Kind regards
Maurice
Happy with the result.
Happy with the end result- the work was done for us. Within a few weeks of sending our application form, the cheque arrived in the mail. 👍🏻
29 de junio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Rachel
We work hard to ensure that every one of our clients is going to be as happy as you are. I know it sounds a bit corny but we actually ask ourselves "what would the client want?" By encouraging clients to provide feedback on us, it has changed they way we think. It has helped us to become VERY client experience focused.
I am glad you have been able to benefit from this - Maurice
This was a fantastic service and I…
This was a fantastic service and I seriously know that I would never have known about my lost money without them. Thank you 🙏
29 de junio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Lisa
I am really pleased that you allowed us to recover your funds. Unfortunately many people do not do their research and assume it is a scam. Or they choose another agent who doesn't have the same reputation or have been around as long as we have. That is why we love how TrustPilot allows everyone to leave feedback on how we operate. Thanks for adding to the body of feedback so that others can make wise choices - Maurice
it was a surprise at the start
it was a surprise at the start. I am 80 years old and the funds were way back in time . I checked with my Broker on credibility , he said OK. IT needed stickability but Paula nursed me along with documentation so I stuck with her instructions and many visits to my JP. !!!
I am grateful for the honesty of NATION WIDE WHO HAVE EARNED MY GREATEST RESPECT .. I thanks Paula especially .
Sincerely .. Ian B Satterthwaite. BDS Otago.NZ.
29 de junio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Ian
Your case had a few hiccups but together we got there in the end. I have passed on your comments to Paula and she has fond memories of you. Thank you for taking the time to provide the feedback. It is absolutely appreciated - Maurice
Trust, service and integrity.
A client friendly group with excellent attention and service. Client Liaison Manager, Paula, was always communicative, responsive, courteous and patient. NCS offers integrity and trust. A satisfying experience as well as financially rewarding.
29 de junio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Adrian for such a glowing endorsement! As the business owner, I am really pleased that your experience has been so positive. I agree with you about Paula, she is an absolute professional and I am very lucky to have her working with us.
Kind regards
Maurice
I was happy to know that I was dealing…
I was happy to know that I was dealing with reputable company and with the results.
20 de junio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Cheryl.
Thank you for providing some thoughts on your experience. I agree with you that of the many companies that do the same as what we do, it is really important to know that your personal information is in safe hands. While we may not be the cheapest (you can always find someone who is willing to work for less), the last thing you want is to take risks with your personal ID documents. That is why the service that TrustPilot offers is so good for you, where you can verify through other's experiences just who to trust.
All the very best - Maurice
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