This company sent me a letter about unclaimed funds. Happily they were correct. I went to moneysmart.gov.au and searched through the ASIC site, then through all the state registries linked from... Ver más
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Consulta las opiniones de los clientes
Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be enti... Ver más
La empresa ha respondido
Your agent is professional, respectful, trustworthy, patient & very courteous. I was at ease, knowing the processes & proceedures broken down for me, which were clear & easy to understand from the... Ver más
La empresa ha respondido
Would have scored 5 stars if FULL amount of monies owing was paid to Robert, as he was and still has 100% of said trust fund, despite Genders and then my name on title. I was concerned re the amount... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Australia's biggest and most experienced Unclaimed Money Agents
Información de contacto
Po Box 3093, Erina, 2250, Australia
- 02 8003 7256
- mpratt@nationwideclaims.com.au
- nationwideclaims.com.au
4,5
Excelente
391 opiniones
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This company was easy to work with and…
This company was easy to work with and efficient .
13 de junio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Tracy. I appreciate the comments that you made as that it confirms that the we have the right people and processes in place to make it was easy as possible for you. Kind regards Maurice
Respuesta de Nationwide Claims Service
Hi Nicola
Your case was a little bit interesting. We initially found a reasonable amount of money for you and then found quite a bit more money with another government department. It was a great outcome for you.
Kind regards
Maurice
Great service - a good experience
Great service, courteous and helpful. I recommend Nationwide claims- they helped me recoup lost funds for an agreeable fee. A pleasure to deal with.
2 de junio de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Phil for the very positive review and 5 star rating. You also were a pleasure to deal with. All the very best - Maurice
Did a thorough job
Did a thorough job, assisted with any questions. Pleased with the outcome.
28 de mayo de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Joy
I appreciate the very positive feedback and that we were able to get the funds for you. Having a happy customer is the most important thing to us, so I am glad you were very pleased with what we do - Maurice
excellent very good
24 de mayo de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Malcolm.
Thank you for the 5 star review. It does make a difference to know that you are happy with what we do.
Kind regards
Maurice Pratt
Efficient response with email & phone…
Efficient response with email & phone calls.
24 de mayo de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Tung
Thank you for your positive feedback. We do our best to support you through the process, making sure you know exactly what is happening, so that you feel comfortable throughout the claim process
I am really glad this worked well for you.
Kind regards - Maurice
Nationwide Claims Service were…
extremely helpful, professional and prompt in my dealings with them. They basically did all the work. I just had to provide the necessary documentation. I would definitely recommend their services to anyone with unclaimed funds. They kept me informed of progress of my claim. It was a pleasure to deal with such professional and honest people.
7 de mayo de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Silvana
Thank you for taking the trouble to write such a comprehensive and positive review detailing your experience.
It is really appreciated as it makes it so much easier for others to choose an unclaimed money agent that is trustworthy and has their best interests at heart.
Kind regards - Maurice
Very efficient service.
I found the service very professional and the process from original claim to payment was efficient and easy to understand.
5 de mayo de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Anthony for your great review.
You are benefiting from 11 years of experience and continual streamlining of the recovery process. As many of our customers are older, our instructions are intended to be easy to understand.
Thank you for trusting NCS to do this work for you.
Kind regards Maurice
We like to thank all the staff for…
We like to thank all the staff for there great work, they made the process so easy.
30 de abril de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Michael & Michelle
I am glad you are happy with what we do and how we do it.
We worked really hard to refine our processes so that you know exactly what is going on and how long it will take.
I think it was Paula who handled your case and I will let her know how happy you are.
Kind regards - Maurice
Very efficient and communicative.
29 de abril de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Patrick
Thanks for the 5 star rating and writing the comment.
All the best - Maurice
Have used this company twice
Have used this company twice, professional and efficient. Initially thought it was a bit dodgy as not many people want to give me money these days, but it is a very legit and reputable business. Very quick turn around once forms submitted too.
28 de abril de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Geoff.
It has been good working with you too.
Yes i must admit, I can understand why people would think it is too good to be true. That is why we provide as much detail as possible so that people can feel confident why they are owed the money. We appreciate your feedback here on TrustPilot as it helps others feel comfortable - Maurice
was very impressed with the attention…
was very impressed with the attention we received and the way you handled things, so thank you very much.
11 de abril de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Terry
A happy customer is everything to us so to hear that you are really happy with the process is really satisfying. Thanks for trusting NCS with the work - Maurice
Bit worried about the mistakes in…
Bit worried about the mistakes in documents but it all worked in the end
10 de abril de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Pauline & Warwick
I have had an investigation into why there were mistakes in the documentation. It is always good to know these things so we can continually improve our practices. The root cause of the problem was that we misunderstood the relationship between the two of you. That led to our requesting the wrong documents. We should have clarified the situation first, so we have taken on that as a learning for the future. I really appreciate the feedback and am glad that we got it right in the end - Maurice
Excellent response and quick…
Excellent response and quick performance I am just waiting on Annabell to lodge her information to get the rest finalised
10 de abril de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Damien.
Glad we have sorted out the funds in your name. We also are still waiting on Annabell to do her bit so we can finalise the funds in joint names.
Kind regards - Maurice
I was unaware of money owing to me (and…
I was unaware of money owing to me (and probably would never have been aware) until NCS contacted me. I was of course anxious at first, but after checking them out thoroughly and speaking to Maurice personally I realised that they are a legitimate company and very experienced, honest and thorough in what they do. The whole process from when they contacted me to receiving my cheque here in New Zealand went smoothly and was handled professionally.
4 de abril de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Stephen for providing your very positive rating and feedback. It allows others to likewise feel comfortable that we are worthy of their trust and we treat our clients how we would want to be treated. I am really happy that my team were able to make this process as smooth as possible for you and that you received the money.
Kind regards - Maurice
Nationwide Claims Service gets a tick of approval
I hadn't heard of Nationwide Claims Service until they contacted me, out of the blue, about some funds I had accumulated in the 1990s in an AMP account. They advised me that they could assist in releasing these funds back to me. I put my faith in them, signed the relevant documentation, did some legwork in providing the information to ensure that I was the correct person attached to the AMP account and they did the rest. They were very clear in providing details of what I needed to provide to release the funds. Apart from my time in gathering the required information, it was all very straight forward.
I thank Nationwide Claims Service for the manner in which they worked on my behalf to get a good result.
3 de abril de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Paul
Thanks for the 5 star rating and great feedback. Likewise you were a pleasure to work with. You were able to send us a certified copy of your ID, link to the old address and sign the government claim form. The government took 4 weeks to process the claim and we sent you a cheque soon after. All very seemless really.
I am glad it worked out so well for you
Kind regards - Maurice
Very professional process.
3 de abril de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Roland.
We have been doing this now for 12 years and have refined the process so that it is as easy as possible for you. Particularly when the money is so old like yours, it can be really difficult to prove a connection to old addresses. Our ability to provide ideas on how to solve this problem differentiates us from our competitors. It was a good decision on your part to work with NCS as this information is not generally known to the public.
Kind regards Maurice
The contact from Nationwide Claims was…A Pleasant Surprise
The contact from Nationwide Claims was very unexpected so I was a little cautious happy to say there was no need to be.
A great professional service from a helpful team who achieved a great job recovering a large amount of money on behalf.
18 de marzo de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Neil.
Yes it is always a good idea to be careful. Which is why I appreciate that you provided this feedback on TrustPilot so that others can feel comfortable knowing they can trust us.
All the very best
Maurice
A Geat Company which went out of their…
A Geat Company which went out of their way to restore funds to me personally to which I was unaware I had owing to me.Excellent discretion and thorough knowledge of what documents etc required to complete the transaction.Attention to detail and quick precise service.Thanks Nationwide Claims.
18 de marzo de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Thanks Michelle for such a great review. We really do appreciate it. I am glad that our service exceeded your expectations. I think that one of the reasons we are so good at what we do is that my staff have worked here for a number of years, which means that they have accumulated a high level of knowledge. I am glad that you have been able to benefit from this.
Kind regards, Maurice
Straightforward process and NCS…
Straightforward process and NCS recovered the funds for me exactly as they promised. Quite impressed with the way they actually managed to locate me. Would definitely recommend this company. At the end of the day this was money I had no idea was sitting there for me all these years.
12 de marzo de 2020
Opinión espontánea
Respuesta de Nationwide Claims Service
Hi Sandra.
You are right. Finding people is one of the hardest things we do. Before you even get the initial letter, we have put in a lot of work to find the latest address. It gets really difficult when people have had name changes through a marriage or a divorce.
I am really glad we have been able to find you and send you the money that was owing to you.
Kind regards - Maurice
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