I specifically ordered the splints from your Company as my Surgeon wanted me to wear them post surgery and he told me that I would have no trouble in getting them to NZ before the surgery however your... Ver más
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Consulta las opiniones de los clientes
Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Ver más
Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Ver más
La empresa ha respondido
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Ver más
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 71% de las opiniones negativas
Suele responder en menos de 1 mes
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great communication
Great communication. Still using the product and will order again.
The product I purchased was delivered…
The product I purchased was delivered in time. But still waiting how the product will work.
The Basil seeds are good though…
The Basil seeds are good though shipping was slow, I didn’t realise they were not stocked locally. Also the plastic container was a little crushed but the contents not damaged. I am enjoying the product.
A very good transaction all round
Great product, good comms and tracking updates, reasonable delivery - a very good transaction all round
Ordered this Ceylon cinnamon
Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when it did it was great. Slightly coarser Ceylon cinnamon but very aromatic, lovely product. Appears to have been sourced from India. Thank you
Easy to order
Easy to order, tracking information received on time and package arrived safety
Item arrived in time
Item arrived in time. Have been using for a month. No positive effect yet but hoping to see a result soon.
Very easy purchase and delivery!
Very easy purchase and delivery!
Feeling very confident with your company and have already referred on to others. Many thanks!!
Nice Work Team
Easy to use website.
Nice clean products.
Not too pricy
Well priced item
I have previously ordered the product from a different company, but it appears they don't sell it in quantity anymore. I ordered from Navafresh this time and will again as the price was very good, the product came well packaged and on time.
Poor quality products
I ordered a NYTRYD neck and shoulder wrap weighted microwaveable hot and cold compress for a Christmas present. The beads melted through which obviously made it unusable as well as dangerous. I contacted navafresh to let them know as well as sent a photo but they took no responsibility and advised me to contact the company they on sold it from. However they would not even give me the address I could contact them on. I would definitely not recommend buying anything from this company. Very disappointing.

Respuesta de NavaFresh New Zealand
I have no shipping information
UPDATE: I received exactly what I ordered, intact and neatly packaged. Thank you! I have added 2 more stars.. ***.
I have no shipping information? My payment is Singapour? I thought it was NZ based? Eleven days in and no information!!!!!!!!!!! The reviews I am reading are horrendous. I would not have bought from you if I read them. I am waiting for an order: ORDER NZ-NV#P392920148 ... Lugol's Iodine 5% Solution.

Respuesta de NavaFresh New Zealand
responsive and quick service
Great and efficient service
Great service. Order arrived quickly
Poor rating for the following reasons:
Poor rating for the following reasons:
1. It was not clear that the item is located in India
2. When I paid online I first received an error message stating that account could not be verified, so I tried again, before I realised that the initial payment had actually been processed. Almost resulted in a double order (lucky I canceled the second attempt in time)
3. It took the seller more than 1 week to dispatch the item
4. I am unable to track the “Shiprocket delivery” because the OTP for buyer verification is not arriving on repeated attempts, although my phone number is correct.
I would not recommend this seller, rather pay 20 or 30% more and get a good, fast and reliable service.
Add on: I received an apology for the delayed dispatch from the seller (due to high volumes), thank you. The seller did not address the other issues mentioned in my review.
Add on 28/5: I received the product in good order. The company has made an effort to send it by DHL and after the initial delays in dispatch the delivery was reasonably quick considering it was coming from India. I increased my rating from 1 to 3 stars. Other cautions remain in place.

Respuesta de NavaFresh New Zealand
Quick delivery and correct products…
Quick delivery and correct products dispatche.
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