NavaFresh New Zealand Opiniones 

134
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I specifically ordered the splints from your Company as my Surgeon wanted me to wear them post surgery and he told me that I would have no trouble in getting them to NZ before the surgery however your... Ver más

Valorada con 5 estrellas sobre 5

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Ver más

Valorada con 3 estrellas sobre 5

Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Ver más


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(134)

20 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Splints Left Wrist

I specifically ordered the splints from your Company as my Surgeon wanted me to wear them post surgery and he told me that I would have no trouble in getting them to NZ before the surgery however your Customer Service Staff member held them up purposely so I missed my surgery date as the surgeon would not operate on me until both pairs had arrived. I ordered both pairs the same day but as two separate orders and Alex held them back it took them over a month to arrive on my doorstep. When I explained to Alex in an email that holding the delivery of the splints he was compromising my surgery. Thank God I don't have to deal with this Company again.

6 de octubre de 2026
Valorada con 2 estrellas sobre 5

Took a very long time 16+days for…

Took a very long time 16+days for delivery
and post tracking no. Was in valid
just before it finally turned up i was thinking this was a scan
Product is fine

19 de septiembre de 2026
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Hamish,

We regret the delay with your order delivery. Thank you for your understanding as we work to prevent future delays.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards,
NavaFresh

Valorada con 2 estrellas sobre 5

Too much cost

17 de septiembre de 2026
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Promini,

We're sorry to hear you feel the price is too high. We strive to provide transparency in our pricing, and your feedback is valuable.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Valorada con 1 estrellas sobre 5

Damanged, delayed and dissatisfied

Ordered on 21 July and received in late August, so it took over a month to arrive. Unfortunately, the item arrived damaged, without instructions, and was nothing like the product I ordered.

The company eventually agreed to a refund, which I finally received today, 30 September 2026. However, I was then contacted and asked repeatedly, almost daily, to change my negative feedback.

I appreciate that the refund was eventually processed, but the overall experience was very disappointing.

27 de agosto de 2026
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Joy,

We regret the trouble caused by receiving a damaged item. Your feedback is valuable, and we’re working to improve our packaging.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Valorada con 1 estrellas sobre 5

SCAM

SCAM

stole over $100 when u call up they are from india not nz

also told me i had no order when giving them my order number.. they pretend on the phone they cant hear you just so you hang up

dont buy at navafresh they are a scam!!

23 de julio de 2026
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Daniel,

We regret the inconvenience caused. However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Regards
NavaFresh

Valorada con 1 estrellas sobre 5

Scammed

Scammed! Paid over $200 for what, in effect, was a 5-gram sample of the product. The operator of this company should be ashamed of themselves.

1 de febrero de 2026
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Damon,

We regret that you feel our pricing doesn’t reflect value. We strive to provide transparency in our pricing, and your feedback is valuable.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

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