Audrey was so helpful. She explained the vision care to me and patiently answered all of my questions. Because of her attitude and helpfulness and the plan itself, we signed on effective November 1.... Ver más
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Consulta las opiniones de los clientes
Audrey made my experience hassle free. She sends helpful, easy to talk to vibes. Aubrey was extremely nice, and in tune with the conversation and concerns of her callers. I am a Senior Citizen I a... Ver más
I had a wonderful experience with Christine. She was very helpful and knowledgeable. She helped me reach out to a provider to verify insurance coverage.
Samantha got another on the phone as well to answer my question about NCD covering 50percent of the permanent dentures after covering charges for the temporary set. I was told you only have 1 year & I... Ver más
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She was kind and explained everything
She was kind and explained everything. Thank you for for your help.
She Made my day with a smile.
She was very knowledgeable about the company and all the questions that I asked. What stood out the most was her patients with me. No matter what my question was or asking her to repeat she did it with GRACE. SHE MADE my DAY. THANK YOU.
It was a pleasure this morning being…
It was a pleasure this morning being attended to by October ❣️ She was very patient with me when I asked her to please repeat herself because I am hard of hearing. She took the time to search to be see if an optical provider that I wanted accepted my vision plan. That provider was not found. However, she reassured me that my plan was a good one and that if my desire was to go there, that it would be covered!
She is an excellent employee to have for representation! Thank you!
very kind and helpful
Incredible customer service
Incredible customer service! Thank you Audrey:)
Samantha was excellent
Samantha was excellent. She was genuinely, positive, knew her job and went out of her way to find a solution to our situation. And her solution ended up working perfectly for us. Thank you
Great Customer Support
My agent October was very helpful in responding to my needs. She offered to assist in an unrelated issue by asking if their anything else she could further assist with. It is employee like October offering great customer service that adds value to a company and satisfied customers. It is my wish that October is given recognition for her great customer support.
Courtesy Goes A Long Way
Samantha was very courteous and honest. She took her time explaining all the benefits and listened very carefully to any questions I may have had regarding in network or out of network services. she was very patient and showed much kindness. I hope the company has more people like her.
Mrs Samantha Is very sweet she helped…
Mrs Samantha Is very sweet she helped me with all that I needed and was very nice about helping!! Thanks
Audrey was very professional and…
Audrey was very professional and pleasant during the call. She went over the plan and answered all my questions.
Christine B was such a blessing to me…
Christine B was such a blessing to me today. She updated my information quickly and displayed great skill in handling information and making me feel so much better about my day.
Thank you,
Pamela *:0}-
Christine was great
Christine was great. Chatted while waiting for my account to pull up. Able to answer my question and was able to help me log in
October was extremely helpful
October was extremely helpful, made a very daunting phone call easy and pleasant. Thank you for your kindness
Audrey
AUDREY WAS FANTASTIC in handling my concerns
5 star for her
Had a question in regards to my payment…
Had a question in regards to my payment history and the representative was very helpful in answering it for me
Care about customer experience
Samantha got another on the phone as well to answer my question about NCD covering 50percent of the permanent dentures after covering charges for the temporary set. I was told you only have 1 year & I better get moving because my time was up on April 8th. When I called my dentist they said we have just enough time. Thank You Samantha & NCD for putting the Smile back on my face!😁👌⏳
Christine was very well informed
Christine was very well informed, chatted a little while waiting for things to go through, answered all my questions and knows her stuff. Excellent Customer Service rep, especially on a Friday right before she would be leaving for the day.
October P was professional
October P was professional, courteous and quickly answered my questions.
I called to get information about my…eyeglasses
I called to get information about my insurance coverage. October was very kind and listened, then answered everything I wanted to know. She is very knowledgable. I think October is the best person I’ve experienced to understand my needs and follow through.
Samantha is the perfect example of…
Samantha is the perfect example of EXCELLENT Customer Service. She made my heart happy talking with her. Efficient, Gracious and Competent. I hope I get her every time I call in. Should be a trainer.
With Appreciation, Charmaine Spadoni
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