Nellie Supports Opiniones 

126
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed a Mental Capacity Assessment for my mother, Ashleigh was professional efficient, warm and friendly on what was not an easy task. The report was received quickly ….. I would not hesitate to r... Ver más

Valorada con 1 estrellas sobre 5

Social worker visited my 82 year mother on Saturday and tested positive for Covid on the Monday. The organisation didn't think to inform me of this until I chassed up where my report was. They blam... Ver más

Valorada con 4 estrellas sobre 5

I engaged Nellie’s Support to write a retrospective capacity report for my mum. They were quick in organising everything and the report was completed for me to present it as further evidence to th... Ver más

Valorada con 5 estrellas sobre 5

Ben came out to see my mother. He was very friendly and put my mother at complete ease. For the elderly anything termed “assessment “ becomes quite daunting. Thanks to Ben there was no such problem. H... Ver más

Información sobre la empresa

  1. Clínica

Escrito por la empresa

Nellie Supports is the new, modern, independent fast-track approach to Social Work services in the UK. We provide expert mental capacity assessments and case management services throughout England and Wales. ​ We know time is of the essence that's why our mental capacity assessment service offers a seven-day turnaround. Nellie Supports also provides a comprehensive case management service including assessment, care planning, brokerage and review. ​ Nellie Supports provides a simple, fast, independent approach so no more long waiting lists for you. Our expertise in Health and Social Care has led us to create bespoke online training courses across a wider variety of related subjects.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(126)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thankyou🥰 all within…

Thankyou🥰 all within “nelliessupports.com”absolutely delightful to talk with also very understanding, Thorough in all aspects with respectful manner also loyalty within determination to support . I myself will not hesitate too contact this astounding organisation should I ever need too, I absolutely would recommend their services to anyone in need of support or advice… WELL DONE !!

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant!

Everything from start to finish was dealt with immaculately and all within the correct timeframes. All our requests were dealt with. Will definitely be using again and recommending.

6 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Nellies

Fantastic service offered by Amelia at Nellies who went above and beyond to help us sort out a competency report

4 de marzo de 2024
Opinión espontánea
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Respuesta de Nellie Supports

Thank you so much for taking the time to share your wonderful experience with Nellie Supports! We're thrilled to hear that Amelia provided fantastic service and truly went above and beyond in assisting you with your competency report. At Nellie Supports, we're passionate about making a difference, and Amelia exemplifies our commitment to going the extra mile for those we serve. We'll be sure to pass your kind words on to her and the rest of our team. Thank you for choosing us, and please don't hesitate to reach out if you need further assistance. Your trust in our service means the world to us!

Valorada con 5 estrellas sobre 5

Always exceptionally happy with Nellie…

Always exceptionally happy with Nellie Supports. They are consistently prompt with their replies and advice, quick to send capacity reports following assessment meetings, and overall provide a very high quality service. Have been using them for years and will continue to do so

4 de marzo de 2024
Opinión espontánea
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Respuesta de Nellie Supports

We are immensely grateful for your continued trust in Nellie Supports and for taking the time to share your consistently positive experiences with us. It's heartwarming to know that our prompt replies, swift capacity report deliveries, and overall high-quality service have been instrumental in meeting your needs over the years. Our team is dedicated to maintaining the standard of excellence you've come to expect, and hearing from long-term clients like you truly inspires us. We look forward to supporting you for many more years to come. Thank you for being such a valued member of the Nellie Supports family!

Valorada con 5 estrellas sobre 5

Recommend Seanne from Nellie Support

Had the pleasure of having Seanne from Nellie Supports coming to conduct a mental capacity assessment of me as I am unfortunately disabled due to severe stroke I had in 2022 and was undergoing legal proceeding where my mental capacity was at risk of being challenged. Seanne arrived promptly and was polite, professional and patient during the assessment and produced a very thorough report with fast turnaround time. Definitely recommend Nellie Support and Seanne for anyone needing similar services!

8 de febrero de 2024
Opinión espontánea
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Respuesta de Nellie Supports

Thank you sincerely for sharing your experience with Seanne and Nellie Supports during a time that sounds both challenging and sensitive. We understand how difficult legal proceedings can be, especially when recovering from a significant health event like a severe stroke. It's heartening to hear that Seanne's professionalism, punctuality, and patience made a positive impact on your assessment process, and that the thoroughness and speed of the report provided you with the support you needed.

At Nellie Supports, we strive to offer compassionate and comprehensive services to those navigating such critical times, and Seanne embodies our commitment to care and professionalism. We're so glad to know she could assist effectively, and we're grateful for your recommendation. Should you or anyone else require our services in the future, please know that we are here to help with the same level of dedication and support.

Valorada con 5 estrellas sobre 5

Kim was kind

Kim was kind, polite, knowledgeable and managed to charm my mother who has become quite suspicious about new people coming at her flat. He also pointed out to some information in LPA that is quite useful to us.

15 de diciembre de 2023
Opinión espontánea
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Respuesta de Nellie Supports

Thank you so much for taking the time to leave this wonderful review. We're truly heartened to hear about your positive experience with Kim. It's our top priority to create a comfortable and supportive environment for everyone we work with, and we're glad Kim was able to achieve this with your mother.

We understand how important it is to build trust, especially in sensitive situations, and we're thrilled to know that Kim's kind, polite, and knowledgeable approach made a significant difference. It's great to hear that the information he provided about the Lasting Power of Attorney (LPA) was useful for you. This kind of feedback motivates us to continue delivering high-quality support and guidance to our clients.

If there's anything more we can do to assist you or if you have any more questions about the LPA or other services, please don't hesitate to get in touch. We’re here to help!

Warm regards,
The Team at Nellie Supports

Valorada con 5 estrellas sobre 5

Excellent professional service from all the team especially Mandy Davies

Excellent professional service from time of booking and the whole visit ensuring all avenues are covered and making us all feel comfortable.

7 de noviembre de 2023
Opinión espontánea
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Respuesta de Nellie Supports

We're absolutely thrilled to hear that your experience with Nellie Supports has been smooth, clear, and informative! It’s our top priority to ensure our services are accessible and straightforward for everyone, and feedback like yours tells us we're on the right track. Knowing that your solicitor, who has had previous dealings with us, recommended our services and experienced no problems, adds an extra layer of joy to our mission of providing reliable and effective support.

Thank you for sharing your positive experience and for the trust both you and your solicitor have placed in us. We're here to continue providing you with the high-quality service you expect and deserve. If there’s anything more we can do to assist or if you have any further questions, please don’t hesitate to reach out. Your journey is important to us, and we're here to support you every step of the way.

Valorada con 5 estrellas sobre 5

Excellent service!

Excellent service!
Mental capacity assessment was required urgently for the sale and purchase of my father in laws home. He has dementia and as his power of attorney I began enquiries by email to Nellie Support on the Wednesday. Assessment was completed on the Friday via video call, this is really easy to do (if you can email them you can do this). No zoom or apps required, just a smart phone, laptop etc I used an iPad.
I received a full written report which was emailed to me the same day. Completed within 48 hours.
Ben Slater was the social worker who carried out the assessment , he was very professional and clearly good at his job. ⭐️⭐️⭐️⭐️⭐️

8 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional 5 Stars *****

We came across Nellie Support via Google, as we needed advice on the execution of a lasting power of attorney (LPA). Our first interaction was with Ben who connected us with a solicitor Hannah Turner of Gateley Legal. Ben also appointed Mandy Davies of Nellie Support. Hannah arranged a visit to access and advise all legal matters regarding LPA and to speak directly with the donor.

Mandy Davies handled the LPA Assessment and executed the whole process to completion with total professionalism. Our next steps were to take out a care package with Nellie Support, with Mandy handling all that is required within the scope of the package.

The whole experience with Nellie Support has been above our expectations, we are extremely happy with all involved and especially Mandy who has without question, gone above and beyond to help us at this difficult time.

We would highly recommend Nellie Support to anyone that requires help and execution of these matters.

Mr A Slater.

27 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended for capacity assessments

Recommended for capacity assessments promptly and professionally done. Also understanding of each client’s personal situation and foibles!
Great team - easy to contact.
Pro-active rather than reactive.

16 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A nice company to deal with

A nice company to deal with. Their admin dept was easy to contact and their rates are competitive. The social worker Tamar was extremely pleasant and treated all of us with the greatest respect, especially my father. The report arrived back in a timely manner and was exactly what we needed. I would recommend Nellie Supports.

21 de diciembre de 2022
Opinión espontánea

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