We needed a Mental Capacity Assessment for my mother, Ashleigh was professional efficient, warm and friendly on what was not an easy task. The report was received quickly ….. I would not hesitate to r... Ver más
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Consulta las opiniones de los clientes
Social worker visited my 82 year mother on Saturday and tested positive for Covid on the Monday. The organisation didn't think to inform me of this until I chassed up where my report was. They blam... Ver más
I engaged Nellie’s Support to write a retrospective capacity report for my mum. They were quick in organising everything and the report was completed for me to present it as further evidence to th... Ver más
Ben came out to see my mother. He was very friendly and put my mother at complete ease. For the elderly anything termed “assessment “ becomes quite daunting. Thanks to Ben there was no such problem. H... Ver más
Información sobre la empresa
Escrito por la empresa
Nellie Supports is the new, modern, independent fast-track approach to Social Work services in the UK. We provide expert mental capacity assessments and case management services throughout England and Wales. We know time is of the essence that's why our mental capacity assessment service offers a seven-day turnaround. Nellie Supports also provides a comprehensive case management service including assessment, care planning, brokerage and review. Nellie Supports provides a simple, fast, independent approach so no more long waiting lists for you. Our expertise in Health and Social Care has led us to create bespoke online training courses across a wider variety of related subjects.
Información de contacto
Office 11 and 12, NG31 7FZ, Grantham, Reino Unido
- 03339875118
- nellienelliesupports.com
- nelliesupports.com
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COP3 Mental Health Assessment process completed in 18 days flat! Outstanding.
After weeks of prevarication & delay by NHS providers, I instructed Nellie Supports on 01 February with an up-front, transparent, fixed fee payment for a COP3 Mental Health Assessment. Prompt & professional throughout. Within 48 hours a home visit appointment was made for 12 days hence. The assessor was incredibly patient with her confused, suspicious & resistant subject, cajoling & reassuring throughout. The completed COP3 report was received 48 hours later on 18 February. Consummately professional and prompt. Exactly what I was looking for. Highly recommended.Excellent value.
What a fantastic company
What a fantastic company.
Really friendly and very helpful. Everything sorted in a matter of hours. Would highly recommend to anyone needing a COP3 mental capacity assessment done. I'm sure they would be just as efficient for all the other services they offer.
Having explored all avenues to get a…
Having explored all avenues to get a relative's mental capacity assessed for a PA14 form completed, I found Nellie Support very helpful and there has been very prompt response to my queries and finalisation of the intended date for the process.
What an absolute pleasure
What an absolute pleasure to meet Louise. Such a lovely person, very warm, friendly and made chatting to her very easy and comfortable whilst also maintaining professionalism. The meeting was adapted to meet our sons communication needs. Thank you 😊
Capacity assessment
We have used Nellies for the capacity assessment for power of attorney twice now for our children and we have been very happy with their support. The social worker who came to our home to do the assessment was extremely helpful and understanding and we can't thank her enough.
Admin very quick and efficient and lively over the phone.
This service is very proffessional and we would reccomend them to anyone requiring a independent social worker.
Lasting power of attorney certificate provider
Great service, friendly team. We struggled finding a certificate provider for our lasting powers of attorney, all completed very professionally and in a good time frame.
Louise re will amendment for elderly mother with alzheimers
Louise handled the delicate matter of my mother (85 with Alzheimers) amended will issues, I found her to be both professional and personable at all times, attentive to the detail of the matter in hand with superb aftercare service. I can do nothing more than recommend her services.
Mandy Davies carried out 3 capacity tests with my son this week and she was amazing, quickly picked up on his difficulties with speech & communication and put him totally at ease and engaged amazing
I can highly recommend Nellie

Respuesta de Nellie Supports
Fantastic Service
I regularly use Nellie Supports and I cannot fault their service. All the team are really friendly and can't do enough for you.
I recently had a matter whereby I needed an urgent COP3; Ben from Nellie Supports turned this around in no time which enabled me to progress my urgent matter. Will continue to use Nellie Supports.
I am a solicitor and will use Nellie Supports again
I am a solicitor and Nellie Supports recently completed a COP3 for one of my clients. The process was an absolute breeze compared to trying to get the GP to do it and I was pleased with their professionalism as well as their speed.
Always responsive
Always responsive, professional and good level of details in the reports.
Excellent service
Excellent, efficient and knowledgable service from start to finish from Clara Rodriguez.
I have recently had to use Nellie…
I have recently had to use Nellie Supports in assisting with the affairs of an elderly relative.
From the first contact the process has been swift and efficient. My point of contact was a social worker, Clara Rodriguez, she proved to be a thoroughly professional and approachable person. When dealing my relative she showed great consideration and sympathy which went a long way towards making what was a difficult and challenging situation as easy as could have been expected.
I would not hesitate to use Nellie Supports again if the need arose.
Very happy
Very happy with the service and support received. Professional and understanding from beginning to end.
Efficient and reassuring
Ben Slater gave a capacity assessment for my client today. My client was nervous before Ben's arrival but Ben put my client at ease quickly. My client even said he had enjoyed the experience at the end of the appointment. The report arrived this afternoon, just a few hours after the appointment. Thank you.
An absolutely excellent and very…
An absolutely excellent and very professional conpany that provided a perfect and smooth service from start to finish.
I used Nellie Supports recently for a…
I used Nellie Supports recently for a Capacity to Litigate assessment, Clara Doval Rodriguez was very professional, helpful and went the extra mile to help even staying on late at work to get it across to me because we had a very tight deadline.
I would highly recommend Clara Doval Rodriguez to anyone and thank her very much for her hard work and support she gave.
Helped with my Grandma
Helped with my Grandma.
Amazing company from the first phone call to the actual visit. Prompt responses and communication throughout.
Excellent service
I have been very impressed by the efficiency of every at Nellie Supports. Jade the capacity assessor was fantastic and immediately put the client at ease. I highly recommend Nellie Supports
As a proffesional referrer I wouldn't…
As a proffesional referrer I wouldn't recommend anyone else but Nellie,we have had difficulties with GP's and other providers over the past 18 months completing mental capacity assessments but the team at Nellie has surpassed our expectations every time.
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