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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've used nextdaycamera a few time now and everything I have bought has come through perfectly, their after sales service is first class. I even had to ask for a copy of an invoice three months later,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered Tuesday, delivered Saturday 3rd September 2026. Although not next day as suggested by the name, communications were good and kept me informed and thanked me for my patience. Lens is new,... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Had a reply from NDC about my trust pilot review recently saying they paid xtra to secure my lens from canon etc etc and that everything was all good and in hand but they couldn't be bothered to pass... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My husband got me a canon g7x mark 111 from this company last year 2 days before we went on holiday and it was posted straight away and with me the next day just in time to capture all our holiday m... Ver más

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3,9

Muy bueno

TrustScore: 4 sobre 5

422 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(422)

29 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Ordered an R6 mkii for next day

Ordered an R6 for next day turned up a week later only response was it’s with the delivery people
DPD another total waste of time unreliable service absolute shit show

16 de agosto de 2025
Opinión espontánea
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Respuesta de NextDayCamera

We are sorry to hear about your experience with this order.

Our service promise is next day delivery on orders placed before 4pm, and in the vast majority of cases this is achieved. In this instance, the delay was caused by courier handling outside of our direct control. We recognise, however, that it is our responsibility to keep customers informed and to ensure a timely resolution, and we regret that our communication with you did not meet expectations.

Next Day Camera is a genuine UK retailer. Where delivery fails to meet the promised timescale, customers are always entitled to a full refund or alternative remedy under the Consumer Rights Act 2015.

We apologise again for the frustration caused and continue to work closely with our couriers to minimise the risk of similar delays in future.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service! I ordered a Nikon Coolpix P950 and in under 24 hours it arrived! Excellent camera! I would highly recommend this company and would use again.
Many thanks.

5 de agosto de 2025
Opinión espontánea
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Respuesta de NextDayCamera

Thank you very much for your fantastic five-star review and for choosing NextDayCamera for your Nikon COOLPIX P950.

We’re delighted to hear that your camera arrived in under 24 hours and that you were so pleased with both the product and the service you received.

Providing competitive photographic equipment together with fast, reliable delivery is exactly the experience we aim to give our customers.

We really appreciate your recommendation and your support. We hope you enjoy your Nikon P950 and would be delighted to assist you again in the future.

Kind regards,
Emma
NextDayCamera Customer Service

Valorada con 5 estrellas sobre 5

Excellent

Excellent customer service, super fast delivery would definitely recommend

3 de julio de 2025
Opinión espontánea
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Respuesta de NextDayCamera

Thank you very much for your five-star review.

We’re delighted that you were pleased with the customer service you received and the speed of your delivery. Providing a straightforward purchasing experience together with fast delivery is exactly what we aim for.

We really appreciate your recommendation and hope to welcome you back to NextDayCamera again in the future.

Kind regards,
Emma
NextDayCamera Customer Service

Valorada con 5 estrellas sobre 5

Recent experience - Nikon Z6 III etc

General online search on Tuesday evening for the Nikon Z6 III search threw up Next Day Cameras. Browsed the site generally and the Z6 III camera body etc and various options, yada yada yada, in particular and settled on the Z6 III + Z 24-70mm f/4 S Lens + FTZ II Mount Adapter + KamKorda 72mm Lens Filter Kit = grand total of £2,323.00 - at 8.30pm, too late for next day delivery, but paid in full there and then. Rang them the morning after to request they advise a delivery tracking number so I could make sure to be available but was answerphone, so, left message and phone number requesting same. Nothing forthcoming, so rang again the morning of supposed delivery but just the same. Decided (belatedly) to have a nosy on Trustpilot and some of the early reviews were somewhat disheartening to say the least, but the latest ones seemed largely OK, so wait and see - judgement reserved. Eleven o'clock that morning (Thursday) and DPD knocked - it was here. Unpacked, battery in - and nothing - presumed battery discharged. Plugged the charger lead into the camera body and still nothing - so conclusion was either a duff battery or a duff camera. Ordered a battery plus charger off Amazon which arrived the following morning - battery into camera and bingo. Stuck the original battery into the charger and gave it 10 minutes, then into the camera & worked a treat. The issue with the charger lead seems to be that the charging light doesn't immediately illuminate - it takes about 10 seconds or so - that and the flat battery explains everything - I hope this last bit of info may help someone else.

My conclusion is this: no.1: the service from NDC was (quietly) excellent - they did what it said on the tin, and you can't really ask for much more than that - no.2: the price was really good - hence the purchase. And the 'killer' no.3: would I either use them again or recommend them? - a resounding yes and yes. Am I a 'happy chappie' - I guess so...

(this review, by the way, was neither elicited nor requested - however, in the unlikely event that NDC may elect to reward me with a Z 180-600mm lens by way of thanks, then I would gladly accept... :) GD out...)

14 de junio de 2025
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Respuesta de NextDayCamera

Thank you very much for taking the time to leave such a detailed five-star review and for choosing NextDayCamera for your Nikon Z6 III package.

We’re delighted that, after initially having some reservations, your experience gave you confidence in NextDayCamera and that your order arrived promptly and exactly as expected. We also appreciate you sharing the information about the battery and charging light, which may well prove useful to another Nikon Z6 III owner.

It’s particularly rewarding to hear that you felt our service delivered exactly what we promised, together with a very competitive price, and that you would both recommend us and purchase from us again.

As for the Z 180-600mm lens request — we certainly admire the optimism! 🙂

Thank you again for your order, recommendation and wonderfully detailed review. We hope you have many years of enjoyment from your new Nikon equipment.

Kind regards,
Emma
NextDayCamera Customer Service

Valorada con 5 estrellas sobre 5

Saved the birthday!

I thought I’d found a great camera through a store that sold via Amazon, what a disaster. Needless to say, my daughter’s birthday present was eventually marked as “lost.”

Then I discovered NEXTDAY, and they were absolutely fantastic. From order to delivery, they were fast, efficient, and reliable, even managing to deliver over a long weekend! Their customer service was outstanding at every level.

They truly saved the day and the birthday! I will be recommending NEXTDAY to all my friends and colleagues.

Well done, NEXTDAY!

3 de mayo de 2025
Opinión espontánea
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Respuesta de NextDayCamera

What a fantastic review — we’re delighted that we could help save the birthday!

We completely understand how stressful it must have been after the original camera was lost, particularly with your daughter’s birthday approaching. It’s therefore wonderful to hear that our team was able to get everything turned around quickly and that the camera arrived in time, even with the long weekend to contend with.

Knowing that you found our service fast, efficient and reliable — and that you would recommend NextDayCamera to your friends and colleagues — means a great deal to our team.

Thank you for trusting us with such an important purchase. We hope your daughter had a fantastic birthday and is thoroughly enjoying her new camera.

Kind regards,
Emma
NextDayCamera Customer Service

Valorada con 5 estrellas sobre 5

Great service

Hi, I thoroughly recommend Nextdaycamera. I myself made a mistake with my order, they understood, where very helpful and went out of there way to ensure my customer service expectations. Above and beyond.

4 de febrero de 2025
Opinión espontánea
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Respuesta de NextDayCamera

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us. It was our pleasure assisting you ensuring you had the correct camera delivered. If you need anything in the future feel free to contact us.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, I purchased the Beginner wildlife Canon EOS R10 set and it arrive within 48hrs which was perfect! The set is brilliant and good value. Good communication both from website and delivery company. Took the camera to Lakenheath and got some fantastic shots of the fighter jets there! Well happy.

17 de abril de 2025
Opinión espontánea
Logotipo de NextDayCamera

Respuesta de NextDayCamera

Thank you, David, for taking the time to leave us a positive feedback. Great to hear you have put the camera into good use. The fighter Jets would be a memorable experience glad we could help you. If you need anything in the future feel free to contact us. Again, thank you for you our purchase with us.

Valorada con 1 estrellas sobre 5

Beware: grey market products with invalid warranties

I paid £1,146 for a Canon EOS 90D camera from ‘Next Day Camera’, a website operated by Middleton Hill Limited. There were repeated delays in dispatching the item. When it finally arrived, it was unable to read any of the SD-cards I inserted, all of which work with other cameras. As a result, it was completely UNUSABLE.
The seller refused a refund, claiming I had missed the deadline. This was UNTRUE: his website promises a ‘14-day no-quibble refund’ and I requested a refund within 14 days of receiving the item.
Eventually, the seller allowed me to return the camera but then accused me of damaging it, claiming that all the cameras he sells come direct from the manufacturer. I did not damage the camera: it never worked from my first attempt to use it, and I took photos to prove I was returning it in the same condition I received it.
The seller put me under pressure to accept a replacement and threatened to return the faulty camera if I refused. I do not believe that legitimate companies pressurise customers in this way. This is a common tactic of scammers.
When the replacement arrived, the serial number on the box did not match the serial number on the camera. I contacted Canon and asked them to check the serial numbers.
Canon confirmed the following:
 The seller is not one of their approved vendors.
 For both cameras, the serial numbers on the boxes are completely FAKE.
 Both cameras are GREY PRODUCTS never intended for sale in the UK. Grey products are ‘goods sold outside the authorized distribution channels by entities which have no relationship with the producer of the goods.’ This means they have been brought into the country without the safeguards and assurances that brand-new products would have, potentially exposing them to damage.
 Because the cameras were not intended for the UK market, the warranties are NOT VALID for the UK.
 Both cameras have 'UK Conformity Assessed’ printed on the identification plate. This should not be present on cameras not intended for the UK market. Therefore, Canon suspects that the identification plates have been falsified by a third party. This potentially means that both cameras were counterfeit.
The seller claims that all the cameras he sells are ‘brand new’ and ‘supplied with 2 year UK warranties’. The evidence from Canon suggests that these claims are FALSE.
According to Citizens’ Advice, both cameras were sold misleadingly because the seller provided ‘wrong information about the product or service’ and ‘kept important information about the product or service hidden’. Citizens’ Advice informed me that I'm entitled to a full refund under the Consumer Protection from Unfair Trading Regulations 2008. They also advised me to report the seller to National Trading Standards and Action Fraud, which I’ve done.
Companies House records show that Middleton Hill Limited (company number 09942502) has had NO EMPLOYEES in the past five years at least and its ‘registered office address’ is the seller’s PRIVATE HOUSE.
If you've ever bought camera equipment from this company, I would urge you to check whether the serial number on the box matches the serial number on the item. I also recommend contacting the manufacturer and asking them to check the serial numbers for you. If the item proves to be a grey product, you have the option to report Middleton Hill Limited to Citizens' Advice, National Trading Standards and Action Fraud.

In reply to the seller's response: I did not damage the camera. It did not work upon arrival. Canon examined the serial number and confirmed that the camera is a grey product never intended for sale in the UK. Therefore warranty is invalid for the UK, contrary to the seller's claims.

10 de julio de 2024
Opinión espontánea
Logotipo de NextDayCamera

Respuesta de NextDayCamera

Customer unfortunately damaged the Canon 90D and this would not be covered under the Canon UK Warranty. As company we offered to replace the camera with another new one.

Valorada con 5 estrellas sobre 5

Great price, great experience

Not next day, but super quick delivery anyway, and at a great price. Great communication too.

It's a big thumbs up from me.

3 de abril de 2025
Opinión espontánea
Logotipo de NextDayCamera

Respuesta de NextDayCamera

Thank you, Andrew, for taking the time to leave us positive feedback. We appreciate your purchase and we will feed this back to the shipping team. If you need anything in the future feel free to contact us.

Valorada con 1 estrellas sobre 5

Awful experience

I ordered a canon r7 2 weeks ago and I still haven’t received it. The communication from this company is very poor and the telephone rings until it goes to an answerphone, which requests you to leave details of which company you are ringing for. I’ve now requested PayPal to intervene. I would never use this company again.

31 de enero de 2025
Opinión espontánea
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Respuesta de NextDayCamera

Customer requested a refund and this was processed as instructed, unfortunately the refund was through PayPal which took an extra day to clear.

Valorada con 1 estrellas sobre 5

It is not even close to next day…

It is not even close to next day delivery service. Order placed on Thursday night get posted on Monday?
A very bad communication. Phone number provided is for some kind of HUB not to the shop, only answerphone as well. Not reacting to requests in emails… simply stuck in XIX century when customers didn’t have any choice.

18 de enero de 2025
Opinión espontánea
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Respuesta de NextDayCamera

This is a fake review there is no name on the review.

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service. Camera arrived less than 24hrs after being ordered, at a very competitive price.

28 de noviembre de 2024
Opinión espontánea
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Respuesta de NextDayCamera

Thank you for your positive feedback, if you need anything else in the future feel free to contact the team.

Valorada con 4 estrellas sobre 5

Don’t expect next day delivery….

Don’t expect next day delivery….
I placed my order on a Monday morning and received a typical order confirmation etc.
On the Tuesday another email arrived and confirmed delivery would be Thursday and I could track online with the courier company after 5pm on Wednesday.
Arrived ok on Thursday & very happy with my purchase, the price and the communications. But please don’t rely upon next day service as others have already mentioned. That is why removed a star. They either need to update their website an/or stop advertising next day delivery as it would appear to be their biggest problem based on other reviews

17 de enero de 2025
Opinión espontánea
Logotipo de NextDayCamera

Respuesta de NextDayCamera

Thank you, Steve, for taking the time to leave us positive feedback. We will take on board your comments and make improvements to give a better service. If you need anything in the future feel free to contact us. Regards

Valorada con 5 estrellas sobre 5

Excellent service and prices

Received my camera lens next day, as specified, excellent communication, and great prices, what’s not to like!

18 de diciembre de 2024
Opinión espontánea
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Respuesta de NextDayCamera

Thank you, Edward, for taking the time to leave us positive feedback. Enjoy your new camera lens and thank you for your purchase with us. If you need any support in the future feel free to contact us any time.

Valorada con 1 estrellas sobre 5

Avoid this seller at all costs!

Avoid this seller at all costs!
Firstly NEXT DAY CAMERA will not be delivered NEXT DAY inc Saturdays!! My order of a Canon r5 at the cost of £2451 never arrived! Now it's in the hands of my credit card company. The phone number never gets answered at all 54 times I have rang. the seller emails you with excuses and nothing more. I ordered because of the next day delivery, I live 3 miles from the Repton address on there website and was told collection was not available even tho its UK STOCK!!

I doubt it will turn up and if it does the service is terrible, do yourself a big favour and use a reputable seller. AVOID THIS ONE

16 de enero de 2025
Opinión espontánea
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Respuesta de NextDayCamera

On the same day as this review DPD finally delivered the order. We apologise that it taken longer than expected. We have reviewed what happened with our DPD account manager, we have made long term improvements with our local driver collections.

Valorada con 4 estrellas sobre 5

As ordered but not next day!

As like many other customers ,I was uncertain if I should purchase from Next day cameras. Having checked out the company I placed my order for a Cannon D7 & 2 lenses. They arrived well packaged & with a clear “ to be signed for” label visible.All items new & as described. They took 4 days to arrive, following an email to Phil, who replied by saying it was DPD that was holding up delivery. So after being somewhat cautious all is well. I would recommend NEXT DAY CAMERAS to my associates without hesitation.

7 de diciembre de 2024
Opinión espontánea
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Respuesta de NextDayCamera

Thank you, Cliff, for taking the time to leave us positive feedback. We appreciate your purchase and we will feed this back to the shipping team. If you need anything in the future feel free to contact us.

Valorada con 2 estrellas sobre 5

Totally unreliable for next day…

Totally unreliable for next day delivery if ordered before 16:00. I ordered at 15:33.on Wednesday. Next day no news so emailed. Advised it would be Tuesday the following week. So 5 days. Did get an apology same day.

14 de noviembre de 2024
Opinión espontánea
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Respuesta de NextDayCamera

We were informed by PayPal there was a delay on funds arriving, we had to double check the payment would clear before shipping the goods. We kept the customer updated on the order progress. We apologise it took longer than expected.

Valorada con 5 estrellas sobre 5

Fantastic service, price and delivery

Emailed at 5pm to check if the EOS R100 Mirrorless camera was in stock. Had a reply within 10 minutes to say it was and if ordered straight away it would despatch the next day. I placed the order and emailed my order number to confirm the order was placed. The camera despatched the next day as promised and received by 7.30am the day after despatch camera and lenses as ordered. You can't get better service and delivery than that. Will definitely use again.

8 de agosto de 2024
Opinión espontánea
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Respuesta de NextDayCamera

Thank you, Mrs Joy, for taking the time to leave us positive feedback. Enjoy your new camera lens and thank you for your purchase with us. If you need any support in the future feel free to contact us any time.

Valorada con 5 estrellas sobre 5

Most fantastic service

Most fantastic service - I used another company and the same camera was going to be delayed by 3 weeks (didn't research and it was coming from Hong Kong). I cancelled that order and contacted Nextdaycamera by email who said if I ordered at that point it would arrive next day. True to word my camera arrived the next morning and was everything I hoped for. Would definitely recommend and use again

30 de agosto de 2024
Opinión espontánea
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Respuesta de NextDayCamera

Thank you, Kim, for taking the time to leave us positive feedback. We appreciate your purchase and we will feed this back to the shipping team. If you need anything in the future feel free to contact us.

Valorada con 5 estrellas sobre 5

The service was fantastic and it…

The service was fantastic and it arrived in very good time for a birthday as requested. The lens is amazing, we are both very happy! :)

20 de agosto de 2024
Opinión espontánea
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Respuesta de NextDayCamera

Glad we could help you, hope the birthday went well. Thank you for your purchase with us

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