I've used nextdaycamera a few time now and everything I have bought has come through perfectly, their after sales service is first class. I even had to ask for a copy of an invoice three months later,... Ver más
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I've used nextdaycamera a few time now and everything I have bought has come through perfectly, their after sales service is first class. I even had to ask for a copy of an invoice three months later,... Ver más
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Ordered Tuesday, delivered Saturday 3rd September 2026. Although not next day as suggested by the name, communications were good and kept me informed and thanked me for my patience. Lens is new,... Ver más
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Had a reply from NDC about my trust pilot review recently saying they paid xtra to secure my lens from canon etc etc and that everything was all good and in hand but they couldn't be bothered to pass... Ver más
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My husband got me a canon g7x mark 111 from this company last year 2 days before we went on holiday and it was posted straight away and with me the next day just in time to capture all our holiday m... Ver más
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Derby, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 90% de las opiniones negativas
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Ordered a lens and on receiving realised I had ordered the wrong one! Contacted them and no issue in returning the lens against the correct one and refunded the difference in cost prior to my receiving the correct one. Since dealt with them again as highly satisfied with every aspect of their customer service.

Respuesta de NextDayCamera
Best price I could find, (RF 35 F1.4 lens) next day delivery, good communication - fantastic experience.

Respuesta de NextDayCamera
What it says on the website, asked for it to be delivered to a different address and it was delivered next day.

Respuesta de NextDayCamera
Needed a camera for my holidays. The Canon R5 kit Phil suggested from customer services was an excellent choice. Suited my budget and arrived next day in plenty of time for my holiday. Very happy customer. Would highly recommend NextDayCamera to others.

Respuesta de NextDayCamera
[EDIT 3: The operator of Next Day Camera, Middleton Hill Limited, also operates Pro-Camera.co.uk which is where I placed my order. They have highlighted a concern that this review is not related to NextDayCamera.co.uk because my order was with Pro-Camera.co.uk. They are threatening me with legal action and researching irrelevant details about my life using the information I gave them to fulfil my order. I am happy to make it clear to the reader that this review is of Middleton Hill Limited, which operates NextDayCamera, as per the details of my review below.]
I used Pro-Camera.co.uk, which is the same as this company (same address on website, same website design, etc) and my payment appeared on my bank account as NextDayCamera.
I wanted to order a camera that was advertised as Next Day delivery. I emailed on Monday to ask if they had one in stock and could delivery by Thursday, which is when I needed it by. They emailed back to say they had one in stock, and a minute later I had replied to say I would buy it (asking them to email if any issues), and 5 mins after that I'd checked out.
I emailed to ask for a tracking number. I was told it would be delivered on Friday. I said this was likely too late, and they said that they'd escalate this to their shipping manager. It's now Wednesday. I asked when I'd get a tracking number, and was told that I'd get a tracking number next Monday for delivery on Tuesday.
This is too late for me, and I now don't trust any date they give. I have asked for a refund, but am skeptical about whether it will be processed any time soon. Luckily I paid via credit card so have Section 75 protection.
[EDIT 1: The company says it has refunded me (waiting to see it in my account) but has called and emailed to ask if I'll remove this review. I am inclined not to, because it accords with other experiences that I'd been worried about before ordering and I wouldn't have ordered had I known I'd have this experience.]
[EDIT 2: The company has further asked that I remove this review as I purchased via Pro-Camera.co.uk, but both websites share an address and telephone number and my payment was processed by Next Day Camera. The "about us" page of both websites names the company as Middleton Hill Limited with the same company number.]
[EDIT 4: I have now received a refund from NextDayCamera.]

Respuesta de NextDayCamera
My decision was price based. The product will be a busy piece of equipment offered at a similar price to a refurbished unit and considerably less than new at the high street! Another consideration was the reputation of the product as a quality and robust professional tool. The product was ordered 11.00h 08/07/2024 and arrived Next Day as promised.........Derek Canon 5d Mk 4

Respuesta de NextDayCamera
First class service received next day even though it was Saturday would recommend next-day cameras

Respuesta de NextDayCamera
Well described and clear photo, item was dispatched quickly and arrived quickly. Would use again.
Thanks

Respuesta de NextDayCamera
have used them before and the service is 1st class
the camera arrived the next day, the clue is in the name, would recommend
also very good on price

Respuesta de NextDayCamera
Exceptional service and a good price on my camera I ordered. So good I shall definitely recommend them

Respuesta de NextDayCamera
I have used Next Day Camera a number of times most recently for a Nikon DSLR. Next day was, as usual, just that and I was delighted with the camera. Good customer care also - kept informed at each stage of ordering, dispatch and delivery.

Respuesta de NextDayCamera
The camera company delivered exactly as said - next day, in perfect order, and good price Thanks

Respuesta de NextDayCamera
Super speedy delivery, well packaged, great price. We love the camera too.

Respuesta de NextDayCamera
Many thanks for the beautiful lens, delivered as advertised the next day.
Well pleased, thank you.

Respuesta de NextDayCamera
Perfect service from Next Day Camera.
I had a few concerns due to some reviews but emailed prior to purchase to confirm I would get my new lens the next day. I got a quick and positive response and 24 hours later I have it. Excellent

Respuesta de NextDayCamera
False advertising, claims to have items in stock(lie), 24 hour delivery stretches in to 10 day ETA, no help with regards to refund. Avoid like the plague. Nextdaycamera???? More like next day scammer

Respuesta de NextDayCamera
This is the third camera we have bought over a few years from NEXTDAY. Great price plus we get a VAT receipt, which is important to us. Each time we've ordered it has arrived the next day. We will be using them again.

Respuesta de NextDayCamera
Excellent service - mirrorless camera, lens and adapter purchased; great communication with immediate confirmation; arrived well packaged two days later - no complaints at all

Respuesta de NextDayCamera
Next day camera is a misleading name for the company. I used them previously and got my camera the next day so when my lens broke before i went on a photography trip to Mull in Scotland I had no hesitation in using them again. Sadly they did not deliver and it took 3 weeks to recieve my lens thus ruining my holiday. The items i had purchased were advertised as in stock but later emails revealed that they were not. I suggest that the company do not sell items that are not immediately available or state that this is the case. The phone helpline is a joke. It always goes to answer phone and then a message stating that they will reply within 24 hours. I left a message 4 times and recieved no response. In short they are reasonably priced and do deliver but not always in the timescale promised. I would also say that Phil always responded quickly to emails sent.

Respuesta de NextDayCamera
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