Nimble Activewear Opiniones 203

TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Despite an auto reply saying message received and would respond during working hours, I received a response before then. The response was considerate, gave me all the information I needed to check my... Ver más

Valorada con 5 estrellas sobre 5

Just wanted to say a huge thank you to the customer service team! I just needed some guidance about an item coming back in stock, along with a recommendation for the best type of leggings for my runni... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The pre-ordered item was late and when it arrived the quality was very underwhelming. The waist was super long even wearing the item high-waisted and the fabric felt like it would pill easily and stre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been buying Nimble Activewear for five years now, I adore their products. But behind their products is a fantastic customer service team. I’ve often dealt with Caroline, whether it be for specifi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa deportiva
  2. Tienda de ropa

Información proporcionada por diversas fuentes externas

Shop activewear, gym workout clothing & yoga pants online by Nimble Activewear, designed in Bondi Beach, Sydney, Australia. We make truly functional products, beautifully engineered for everyday style.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

203 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service

Nimble offered to provide a full store credit straight away for an item with a minor issue. Great service & putting the customer first.

12 de agosto de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

Thank you for sharing your lovely feedback Sophie! We're delighted to hear that our team's commitment to customer satisfaction shone through. Providing great service is important to us, so we're thrilled we could assist you swiftly.

If there's anything else you need, please don't hesitate to reach out.

Valorada con 5 estrellas sobre 5

Nimble Customer Support is above and beyond!

Nimble Customer Support is beyond my expectations!

They’ve been not just helpful to choose the size and product when I was hesitant as a first shopper at Nimble Activewear, but also offered me an incredible alternative better for a petite girl when I wasn’t happy about the product.

Thanks so much for your quick and kind support.
I trust this brand even more now and will definitely come back to buy more nonetheless to say Ill spread the words to the community!

6 de agosto de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

We're so thrilled we could help Sena!

Valorada con 5 estrellas sobre 5

Amazing service

Not only was the response to my initial concern super fast, but the service the team offered was absolutely amazing. Couple this with the amazing product, I couldn’t recommend Nimble more highly.

31 de julio de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

Thank you so much for the wonderful feedback Dianne, we're so glad to hear you've had such a fantastic experience with our customer service team. X

Valorada con 5 estrellas sobre 5

10/10 Customer Service & Quality

The customer service I received from Nimble was next level good.
I had an issue with some tights and was sent an alternative pair so quickly and the new pair were perfect. For all running girlies the In Tempo Run Ankle Leggings will absolutely not move on the go, even with phone/keys/gels in the pockets! I had more luck with these than the tempo 7/8 leggings for not moving whilst running. For reference I’m 163cm and wear size M.

10/10 customer service & quality of tights, so good!

11 de julio de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

We are so thrilled to hear this Mary, thank you so much for sharing your wonderful feedback with us! x

Valorada con 5 estrellas sobre 5

Excellent customer service!

Nimble is amazing! All of the items I have purchased are beautifully made from high quality fabric. I recently had a small issue with an online order which was resolved seamlessly with the help of Jana and Caroline, both of their customer service was easily the best I have ever come across while shopping online. Thank you Nimble :)

10 de julio de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

Thank you Taylah! Your feedback has us grinning from ear to ear, thank you so much for taking the time to share such kind words. x

Valorada con 5 estrellas sobre 5

100% recommend

100% recommend. Excellent quality, prompt delivery and thorough communication.

9 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team at Nimble are amazing

The team at Nimble are amazing! Thank you so much! I love your brand so much and feel so confident when I’m wearing it! The team promptly helped process my request and were so friendly!

5 de julio de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

We're so thrilled to hear this Alison, thank you so much for taking the time to share your fantastic feedback. x

Valorada con 5 estrellas sobre 5

Helpful Humans

Half my order is perfect, and being kept. Half my order needs to be returned (just not the right style for me, no fault on Nimble's part), but this is what I wanted to comment on. A real human helped me sort out my return, and I was pleasantly surprised that return postage was covered. Thank you.

9 de julio de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

Thank you for taking the time to share your experience with us Leanne! We're delighted to hear that our team could assist you with the returns process. We strive to make every aspect of shopping with Nimble as smooth and pleasant as possible, and it's wonderful to know that you appreciated the support. Your kind words truly mean a lot to us.

Valorada con 5 estrellas sobre 5

Customer service team is honestly…

Customer service team is honestly second to none. They reply with such grace, go over and above both in store and online.

9 de julio de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

Thank you so much for your wonderful feedback Sammi, you've made our day hearing this! x

Valorada con 5 estrellas sobre 5

The pieces I was after were out of…

The pieces I was after were out of stock online so I reached out to the team via the online chat function and they were able to source the items I was after and arrange a secure check out link for me to purchase them. All within a matter of a few minutes. Such a friendly and helpful experience.

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt and friendly service

Prompt, friendly and supportive customer service. The team were happy to go above and beyond. Makes it easy to buy again, thanks!

20 de junio de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

That's fantastic to hear LC, thank you so much for the wonderful feedback! x

Valorada con 5 estrellas sobre 5

My experience with nimble was easy and…

My experience with nimble was easy and quick! My item arrived and was a beautiful product but didn’t suit me! Nimble made my return so easy! I was refunded and able to purchase another item! The team at nimble had great communication ❤️

12 de junio de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

We're so thrilled to hear this Lauren, thank you so much for taking the time to share your fab feedback with us! x

Valorada con 2 estrellas sobre 5

Does not have durability

I bought the Me Time pant and matching half zip jumper. Initially they felt very soft but the items pill and quickly no longer look fresh. Within the first wear (which was a 24h international flight) the trousers were pilled from wearing a back pack.
This is really disappointing given the price.

20 de abril de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

We're really sorry to hear you've had trouble with your Me Time set Hannah 😔. We'd love the opportunity to look into any issues you're experiencing. If possible, could you please send us an email at hello@nimbleactivewear.com? x

Valorada con 5 estrellas sobre 5

Great customer service and great…

Great customer service and great products. I purchased the IN MOTION 7/8 ONESIE BLACK and had an issue with my email. The team were straight on to fixing my issue. I wear these style of onesies daily for Yoga and this is one of my favourites by far. The fabric is buttery soft, very flattering cut, longer in the body, no camel toe and perfect coverage for those who are busty. Will definitely be buying the other colour-way. Thanks for a great product.

10 de mayo de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

Amazing! We're so glad we were able to assist you Lucinda, and absolutely thrilled you're loving your In Motion Onesie! x

Valorada con 5 estrellas sobre 5

Incredible quality of product

Incredible quality of product, it felt better than any other brand of onsie I've tried. Thank you!

8 de mayo de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

That's fabulous to hear Victoria, thanks so much for the wonderful feedback! x

Valorada con 5 estrellas sobre 5

Love these shorts

I ordered the In Tempo Shorts 14cm in XS and LOVE them for running. However after only a couple of weeks the hem started coming undone. I contacted customer service and they were wonderful with rectifying the issue. These shorts are great and never ride up! highly recommend for running.

3 de mayo de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

Amazing! So glad we able to find a suitable resolution for you!

Valorada con 1 estrellas sobre 5

Bought sweat to swim Onesie according…

Bought sweat to swim Onesie according to their size chart and the fit felt good. But as soon as I swam in them the front billowed and heaps of water came in, pulling down on the straps. Essentially I can't swim in them. Complained and eventually was given a voucher for the store (after writing a negative review here and getting passed onto someone higher up, they didn't publish my negative review on their site not surprisingly). They told me the reason for the billowing was because I bought a size too large, even though according to their size chart and my measurements it should have been correct. So I bought a size smaller with their voucher and it still has the exact same issue. This suit is not made for swimming.

2 de abril de 2024
Opinión espontánea
Logotipo de Nimble Activewear

Respuesta de Nimble Activewear

Thanks so much for taking the time to leave your review Phoebe and we’re really sorry you’ve been left disappointed by your experience. That’s never what we like to hear.

While we do our best to cater for a range of different body types, each person is unique and things like height and body shape can also impact the size and fit of a garment. Sadly, if you’re seeing gathering in a one-piece it’s an indication that the garment is too long for your body.

Having said all that, this is really valuable feedback for us as we move forward with our next Sweat to Splash collection and we’d love the opportunity to make this right for you. We’ve sent you an email with some further details. x

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más