The quality of the Nio Tea selections are consistently the best teas I ever bought. The stories videos and knowledge about the teas and farmers bring my experience to life. The last packet of green te... Ver más
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Consulta las opiniones de los clientes
I have been buying Japanese tea from this company for a long time now. The tea is high quality and very fresh. The very few times that a delivery has been delayed, I have received an email explaining... Ver más
The product and the price is fantastic. In my case, a red clay kyūsu. The only negative aspect was that the delivery time was longer than the inicial estimation.
My favorite vendor for Japanese organic loose leaf green teas. They are sourcing some of the best organic teas out of Japan and supporting family farmers and the growing organic tea industry as... Ver más
Información sobre la empresa
Escrito por la empresa
At Nio Teas, we pride ourselves in how carefully we select our green tea. We frequently travel to Japan to meet all of our farmers in person and get to know them and their families. We only source from the best organic tea farms, and provide free shipping to tea lovers all around the world.
Información de contacto
Rue Pichard 11, CH-1003, Lausanne, Suiza
- info@nioteas.com
- nioteas.com
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All tea bags are open or broken
All tea packeges that I received are open or broken. I had to throw away all my tea. I am never buying from you again.
I'm not sure what else nioteas could…
I'm not sure what else nioteas could provide. Customer support is outstanding. Their knowledge of all phases of what you want to know about green tea is covered on their website. Service is fast and reliable. I am a Buddhist and serve green tea daily to our members and I've chosen nioteas as an excellent company.
Highly recommend!!
Customer service was very responsive and also their social media profile helped me when I needed it most! Highly recommend, tea was good quality as well. Will be shopping here again!
The form is in German but I assume I…
The form is in German but I assume I should put my review here. The teapot wasn't in the box when I ordered it but I talked to customer service and they were very helpful with getting a new one to me. I am thankful that customer service was so easy to work with. Thanks! (:
Delicious Matcha
Nio Latte Matcha is delicious! I've been using it daily for about a month and just love it. Highly recommend.
Big selection of excellent quality…
Big selection of excellent quality teas. Good service.
I've been loving Nio Teas
I started ordering from Nio Teas a few years ago after getting my green tea directly from Japan for many years. The quality of the organic green tea that I can get from Nio Teas is truly excellent, and far better than I've been able to find elsewhere. A wonderful company.
Love the Gyokuro tea
I drink the Sakamoto gyokuro everyday and it's my all time favorite tea!
Great products and great company
Great products and great company. Recently I was really disappointed in one of their matchas. This had never happened before and I ordered different products during the last year. I wrote them and they replied almost immediately. They send me a replacement product without any charges. Great customer service!
Great product!!!
Great product! I purchased the Matcha Latte version and have been loving it since first sip. Delivery was very quick and the quality of matcha is very good. I would highly recommend for anyone just starting out with their matcha journey!
Good quality tasty teas and a lovely…
Good quality tasty teas and a lovely website! Agnese at customer service was also most kind and helpful :-)
I've been a tea enthusiast for years
I've been a tea enthusiast for years, and Nio Teas truly stands out. Every tea I've tried has been incredibly fresh, flavorful, and clearly sourced with care. You can feel the craftsmanship and respect for tradition in every sip. I also love their transparency and educational content—it helps you really understand what you're drinking. Highly recommended for anyone who values high-quality Japanese tea and a brand with integrity.
Great tea
Great tea, great service. Been shopping here for nearly a year now.
Great selection of high quality teas!
Selection is great and quality of the tea does not compare to other brands
They advertise to ship free over $ 50…
They advertise to ship free over $ 50 and they still want to charge you the shipping fee, no matter what. I have issue with the credibility here
The products are very good
The products are very good!
Customer support very efficient and fair!
Amazing matcha 💚
Amazing matcha! Super happy with Nio Teas, I have just placed my 3rd order. Always happy with the delivery and their matcha is just the best (+ many different kind of matcha available). Awesome quality!
Horrible experience
Horrible experience. Ordered on 4/20, here we are on 5/12 and my order hasn't shipped. The limited communication I have had has all been initiated by me. Constant runaround from them. Now they are telling me what I ordered is out of stock.. well if I didn't email you, would you have ever told me? I was incredibly patient, but they never once tried to fix the issue or do right by me. I should not have to chase a company around to get my order fulfilled. Avoid.
Before I found Nio I was lost in Matcha space.
I've ordered many times before at Nio and tried a lot of their amazingly different Matcha, Sencha and Kukicha teas.
In the past I've tried 50+ different brands and blends of matcha from other webshops but I couldn't find my perfect "cup of tea" from any other store, until I tried the samplers from Nio that helped me discover the perfect "match" for me.
Their support team is very kind too.
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