Really helpful that Nous sorted out my energy switch. Only given them a four out of five because they won't stop messaging me for a task I could have done myself on this occasion. I haven't asked nous... Ver más
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Consulta las opiniones de los clientes
I’m new to Nous but so far I’ve saved £288 per year on my energy without lifting a finger! they did all the work it was seamless, looking forward to making more savings while I’m sitting back having a... Ver más
It's been very easy to use, the fact the communication is on WhatsApp is great. Although it is AI based, there is a good level of human interaction and you can speak with someone whenever you ask. Th... Ver más
Within a day Nous helped me bring my energy bill down by £60 pm after it doubled, looking forward to seeing how else they can help me save!
Información sobre la empresa
Escrito por la empresa
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Información de contacto
Farringdon, EC1R 3BW, London, Reino Unido
- support@nous.co
- nous.co
Ha contestado el 88% de las opiniones negativas
Suele responder en menos de 1 semana
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Nous team are really helpful and always…
Nous team are really helpful and always just a message away if you need anything. They managed to save us over £200 on our energy bills! Would highly recommend if you don’t have time to do comparisons yourself.
Unhappy with sign up, rather than actual service
I'm affraid I didn't use the actual service, but I did set up an account. I got shoehorned into a free trial which would then lead to a paid account after the trial. I didn't want this, but didn't have a choice. I found it very very hard to close this account, or at least even just change it to the free account. For this reason, I didn't feel comfortable using the service and have stuck with my usual, free and transparent switching service.

Respuesta de Nous
Will not take no for an answer keeps…
Will not take no for an answer keeps messaging me I did not sign up for this why is it messaging me ?? Stop

Respuesta de Nous
Brilliant experience would recommend
In times where people are struggling financially and trying to budget just to live Nous has been a huge help in getting my monthly outgoings down so I can have some spare cash each month helping me with yearly savings. Everything has been straight forward and helpful.
Saved me hundreds per year
Saved me hundreds per year.
Super easy - don’t have to do a thing!
Wow!
Wow, what a company. From start to finish they have been nothing but helpful, they really go the extra mile and found me such a good saving on my Internet package. Would recommend to anyone who wants top customer service, the personal touch and good savings.
5 Stars!
They have been extremely good at finding cheaper deals for all my household bills. I have saved over £500 since joining them. They are so quick to respond, incredibly polite and overall their service is amazing!
I would recommend Nous to anyone.
Smooth experience and always there to…
Smooth experience and always there to help you! Excellent service!
Very good service very efficient and…
Very good service very efficient and professional thank you
So fantastic they help me sorted for…
So fantastic they help me sorted for everything and saving money !
Very much recommend
Nous have been excellent so far at reducing my bills. Mobile and energy bill reduced, which is definitely needed during the high costs these days! Very much recommend.
Very happy
Really easy service to use, saved money with no fuss
Really great helping to save money
Really great helping to save money
Extremely poor. Ended up costing me extra.
I didn’t save any money and yet I have received a request for a review stating you saved me over £900?
You actually cost me more.
The first thing was fixing me into a water contract. I saved nothing per month but you advised that this would remain at that price and variable was going to rise. This hasn’t happened. They have increased my monthly bill and I am caught in for another 8 months.
Second, you ‘switched’ my phone contract without switching it. You advised I could change so I agreed to a new contract with another company, only to find I was unable switch so I ended up paying two contracts before having to cancel the second one myself.
Worst of all, when I contacted to share this issue your advisor was rude and blamed me.

Respuesta de Nous
Really easy to use
Really easy ti use, saved so much on my energy bills which is needed in this current climate! Have already told so many friends and family
Saved us over £1k!
Really helpful team, with amazing results. Nous saved us over £1000 on our broadband bill, and we didn’t have to life a finger!
Great service
Great service, great timely communication, made savings with complete ease, would highly recommend
Does what it says on the tin really..
Does what it says on the tin really... simple and clear to understand what they can do you for you.
Truly has saved me money- and so easy…
Truly has saved me money- and so easy too. Great communication & updates.
Really simple and saved me loads on my…
Really simple and saved me loads on my phone contract!
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