Tried ordering a sim card about 6 months ago. Couldnt get passed through the verification stage as the verification email never arrived. Tried a few times and then contacted customer services who told... Ver más
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Tried ordering a sim card about 6 months ago. Couldnt get passed through the verification stage as the verification email never arrived. Tried a few times and then contacted customer services who told... Ver más
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Bought an RWG SIM as a back up, registered it, shows up as NOW Mobile ...no response but it appeared to be fine. All if a sudden, my account has disappeared, the SIM deactivated and my funds gone. Am... Ver más
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RWG cust services did not respond to my enquiery, but NOW cust service did so (via my mobile), and quickly, twice. First prob:- dreaded 'call forwarding' mssg. David patiently talked me (a non-tec... Ver más
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Was struggling to get a sim reactivated for an elderly relative. I got no response to email requests, form submissions and none of my 8 phone calls were answered. After waiting in a queue for 15 min... Ver más
La empresa ha respondido
A mobile network that talks your language, the language of NOW.
Studio 2, Anchor Brewhouse, 50 Shad Thames, SE1 2LY, London, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
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At first great, but further down the line, pile of W*#K, rude, unhelpful and ignorant customer service, issue after issue and they make out it’s your fault, point the blame at the phone itself. Absolute nightmare, will be leaving these and joining a more reputable network.

Respuesta de Now Mobile
Best network ever I highly recommend now mobile to everyone they are cheap and voicemail is free

Respuesta de Now Mobile
Now mobile works perfectly and comes with 4G connectivity with no issues experienced what so ever!
Unlimited calls and text with 5gb of data is one of the lowest prices in the UK.
I highly recommend this network
The downside is you cannot check your data usage but I be downloaded a data app to watch what I use from google play!

Respuesta de Now Mobile
1) No more bundles option
2) Customer account options not controlling on website
3) Customer cannot see bundles remainings
- no request option
4) No phone application
5) Cannot talk on 4G/LTE automatically down to 3G. Using 4G/LTE for data just that way voice quality is very poor
6) Company not involves competition with other MVNO’s, doesn’t improve itself since at least 4 years
etc.
Completed a survey and was promised 30 minutes free talk time. On completing the survey, i emailed Now PAYG to remind them of the 30minutes. This was on the 15/03/2015. To date, i have not recieved the 30 minutes free talk time. I think a well known and established company like Now should be able to keep its promise and be honest with customers. This is a very poor way of relating to customers - UNPROFESSIONAL.
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