NSW CPAP Opiniones 

The heating hose was sent to an address, for me to "pick up." I am elderly & have no ability to pick things up, especially when it is to a town hundreds of km from where I live. How ever, what ever caused that mistake, seems like no one knows. Once that mistake was corrected, I received my parcel in a couple of days - so all is good, now.

The website was so easy to navigate. I had to follow up as to the time it was taking to dispatch the order, this was responded to promptly with an explanation. Thank you NSW CPAP

I ordered the wrong product and they were very helpful and quick resolving the issue

Nathalie was helpful as usual. Her product knowledge is excellent.

Correct delivery as this was not my normal delivery address.

Easy, seamless purchase, discounted prices for Resmed autoset 11 with mask.
Unit arrived on time in good condition.

Quality product

GREAT COMPANY
I have never had any issues ordering items from NSW CPAP over the years. Very prompt response when order sent in. Great communication during entire process. Very quick delivery timeframe. Items always arrive in brand new condition and securely packed and sealed.

Order produce and was delivered the next day

Good service, product range and pricing makes NSW CPAP my "go to" CPAP supplier.

it took a very long time compared to last time
several unclear communications as to where in the chain the goods were
why were they shutting back and forth ?

Calling the store was so difficult, was advised someone from the main number would call me back which took hours. Only one member of staff in the shop to serve customers. The customer service member was polite, but I felt rushed and as though I wasn't given all the information on products I was interested in. I decided that next time I will go to ResMed at Macquarie, where I have been before and their service experience was far superior. Several members of staff to serve, privacy rooms, lots of time was given to explaining various products, fittings/trials, mini service/clean on my machine was free whilst I was there and also they check on my sleep quality and give me a report, again free of charge.

Every thing went well, delivery was quick set up was easy, Maria was very helpful and the price was very good

The Port Macquarie store, especially Ben have always gone that extra in their service. Polite, obliging,prompt and professional!

As a regular buyer of CPAP equipment over the years via NSW CPAP. My latest purchase - Löwenstein Prisma20A Automatic CPAP Package was offered at a great price, and when I picked up the package the staff walked me though the process of putting the machine together, how to change settings, which was great advantage when I got home, I was able to setup in minutes. As a bonus the Lowenstein provides the best therapy ive ever experienced in the 39 years since I was diagnosed with Sleep Apnea.

Great to deal with, good price and quick delivery

Quick & efficient + best pricing

i do not like these masks .obviously i have ordered the wrong one,they hert my face and are uncomfortable