NSW CPAP Opiniones 

I ordered 3 items from NSW CPAP and they delivered o e of the items within a few days from placing the order.
Weeks went by and I had not received any updates for the remaining items so I had to ring to enquire about the remaining items. The person was very polite on the phone and mentioned some items were out of stock however they just received the items.
I placed the order on the 8th June and received the final items on the 29th June. These items are essential to me and expected to have the items within a week however did not receive for 3 weeks. I would prefer to be advised when ordering items online if they are out of stock so I can source from another supplier. Many websites who items as out of stock so at least we know… anyway wanted to feedback, as I mentioned the staff I spoke to were very polite and apologetic so my score does not relate to them more so for the delay in receiving the items without any updates from the company until I rang them.

Don't buy anything from their online shop! They sell items they don't have in stock. They take your money, and then, three weeks later, tell you they're still waiting for the item to arrive. After that, they mess you around for months until they finally get your purchase in stock.

A waste of time and money.

NSW CPAP staff were very reassuring when my CPAP part wasn't delivered to my unit last week. I couldn't go to the letter box for the units, as I'd had a spinal procedure performed that AM, and been told not to walk about. They emailed a couple of times and said to check in the AM, and I just felt they were concerned, which made me feel I was in good hands if it had gone missing.

Very easy transaction.
Communication excellent and product wonderful

Great advice, and price also a good product

Really slow shipping

After a brief misunderstanding with my order, they had me sorted and the order on it's way so quickly!! That is what proper customer service is all about! Thank you!

Always great service, easy to order.

Mask is good so far F20. Love it. But had to follow up with company as sales person forgot to put a name on my invoice so could not claim. Saying that Jeremy was very helpful when I rang advising me about setting. Thanks.

I thought that the delivery time of 14 days was too slow for a medical item & the delivery cost of about $15 on the high side. I am sure you could do better on both.

The product arrived promptly and is of good quality at a very reasonable price.

well packaged and on time price is right

"Highly recommend NSW CPAP! I recently purchased a new ResMed sleep machine from them and couldn’t be happier. They offered an unbeatable price, and the postage was incredibly quick. Five stars for fantastic value and excellent service!"

Peaceful and sound sleep after a long time.

I have shopped with NSW CPAP for years. They have a good range and fair pricing. Unfortunately the service has fallen off drastically. My recent order (more than $1400) was not processed after one week with NO updates at all. Only after I queried (by email) was it processed and shipped (express). The customer should not have to chase these things up. Anyway this is my experience. I hope yours is better. I won't be shopping with them again.

Prompt service. Accurate understanding and recommendation.

Melody your rep was fantastic , professional and helpful at all times .