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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Throughout the whole experience Devin has been there to answer any questions and change anything that was needed to be changed. He came up with solutions to everything we presented him with in a timel... Ver más

Valorada con 5 estrellas sobre 5

Nutshell is a solid CRM for small businesses and offers all the important items such as contact management, email cadences, marketing campaigns, pipeline management and more. It is not too complex whi... Ver más

Valorada con 3 estrellas sobre 5

I am a humble individual user. Thus, for the most part, I have only the AI version of Support. When I signed up with Nutshell, part of the inducement was that they had Live phone support for all of th... Ver más

Valorada con 5 estrellas sobre 5

Came from Salesforce, and I'm never going back! This CRM is a fantastic value at its price. We were able to accomplish anything we have wanted without a single hiccup. The support staff is always comi... Ver más

Información sobre la empresa

  1. Proveedor de Material de Referencia Certificado (MRC)

Escrito por la empresa

Founded in 2009, Nutshell is a comprehensive all-in-one platform for sales, marketing, and customer engagement. It combines simplicity and power, making it accessible for any user while meeting the demands of businesses of all sizes. Nutshell is ideal for teams seeking to consolidate their tools without the need for a dedicated admin to manage the software. Whether your goal is to increase revenue, optimize your sales process, or create impactful marketing campaigns, Nutshell provides the perfect solution. Each Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell expanded its offerings with the launch of Nutshell Marketing and Nutshell Engagement. Nutshell Marketing enables businesses to design engaging email campaigns and landing pages to boost audience interaction, while Nutshell Engagement facilitates seamless communication with leads and customers through web chat and text messaging. Additionally, Nutshell integrates seamlessly with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. A mobile version is also available, empowering sales reps to manage, search, and update contact information on the go.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

67 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(67)

64 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Constant updates & AI

There are constant updates, and now there's even AI implemented in the CRM. I use NS every single day to complete a variety of tasks, and it works better and better each time.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Used Nutshell for 5+ years

We've used Nutshell for a few years now. I like it for the simplicity and ease of use. There are some functions that are a little limited (sometimes the way email automation works is too basic), but the pros outweigh the cons. It's also very affordable comparable to other big name CRMs.

17 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Customer Service and User Friendly

Customer Service is quick and reliable. The app is also easy to use. Despite the complexity of our business process, we were able to organize and manage our data and sales processes to a very satisfactory level. We are glad to have picked Nutshell overall.

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Solid CRM for Small Businesses

Nutshell is a solid CRM for small businesses and offers all the important items such as contact management, email cadences, marketing campaigns, pipeline management and more. It is not too complex which is a nice break from the big players in this space. It is also much more cost effective. It has what we need as a smaller businss.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Platform!

Nutshell CRM has been a great fit for our small company. It’s easy to use, well organized, and helps us keep track of leads and customer relationships without feeling overwhelming

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to use, user-friendly, great customizations!

I’ve been using Nutshell for a couple years now, first as a general user and now an admin too. It gets daily use from me and not having it would make my life so much more needlessly difficult. It truly solves a lot of minor problems and makes managing the larger issues much simpler. Having it interface with our existing system is amazing and saves a ton of time and expense for not having to migrate things from a legacy system.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My overall experience with Nutshell CRM…

My overall experience with Nutshell CRM has been excellent. It’s genuinely easy to use, which means I spend less time clicking around and more time selling. The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance. Forecasting feels straightforward, not like a separate project, and the visibility it gives my team into next steps and momentum is a big win. It doesn’t feel bloated or overly complex, yet it covers what most teams actually need day to day. Honestly, it’s a hidden gem.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Intuitive and Powerful function

I like Nutshell for its intuitive interface and how easy it is to track leads and manage contacts in one place. The automation and reporting features help streamline marketing efforts without adding complexity. It’s a practical, efficient tool that keeps our sales and marketing aligned. The function of absorbing all contact info from emails the org has is really powerful and applicable.

17 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great overall!

I love the organization and filter features, as well as sequence email options and customer communication tracking. I wish it would load faster and have ways to lable contact information (in the case of multiple emails - the * feature doesn't do enough sometimes)

17 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Effective sales solution and partner tracking

Effective quick way to view all potential partners throughout the entire sales process, easy to prioritize partnerships by value and key objectives within each partnership. The ability to sync communications with emails is valuable to reduce double documentation. There are opportunities to better support partnerships post-sale in CRM-based functionalities and reporting.

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Key to my small business growth

I've been using Nutshell for 4+ years, and it's been instrumental in helping me grow my businesses. In fact, I feel that my business has grown along with Nutshell as they continue to improve their product, adding new tools and features that I can quickly and efficiently implement to bolster my sales and client management. I originally switched to Nutshell to save money (from Hubspot), and I've found that for my small business, it excels at everything I need it to do. A proper win-win solution!

17 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

A simple, reliable CRM with excellent support for small teams

Nutshell has been a good fit for our business overall. It does a strong job of covering the CRM fundamentals without becoming overly complex, which makes it easy for a small team to use consistently. The interface is clear and intuitive, and it does not feel bloated with features we do not need. One of the standout aspects has been customer support, which is always fast, friendly, and genuinely helpful when questions arise.

There are areas where the product could improve. Reporting is fairly basic and could offer more depth, and we eventually had to move away from the built-in web forms due to limited tracking and attribution. As we grow, there are also some open questions around how well the platform will scale for larger or more complex requirements.

That said, Nutshell delivers well on its core promise: a simple, reliable CRM that helps us stay organised and focused. For small teams looking for ease of use and strong support, it has been a positive experience.

17 de diciembre de 2025
Opinión espontánea

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