Nutshell CRM Opiniones 

This is my first time using a CRM. It's been an easy transition due to the simple and intuitive format and design. I love the "duplicate" checks that verify a client isn't getting added twice.

Amazing team to work with in initial setup to the day to day encounters with Customer Service. Issues addressed, problems fixed. Nutshell leads the industry with its customer experience.

"I want to clarify that this is not a review for Nutshell Insurance. This company is Nutshell in Ann Arbor, MI, a division of WebFX, Inc. They are a CRM company.

When I signed up for Nutshell, I had high hopes as I was looking for an easy CRM. However, I didn't ask whether I could export my data in the same format it was imported in. Unfortunately, Nutshell doesn't provide this feature, although they claim they do. All you get is a zipfile with six files that don't match up. We are missing the most important part of our database, which is our updates.

Although they have help articles titled "How to export...", it doesn't mention that when you do a full export, your database comes out in a mix of puzzle pieces that don't align, even if you try to merge the data yourself into one spreadsheet.

It seems like they are withholding my data, and this could be a tactic to keep clients who pay on a monthly basis. How can anyone leave if they can't get back their data in the same format and order it went in? I am now researching my legal rights, which is frustrating because I will have to pay legal fees just to get a simple report out of my own database. This is ridiculous.

Moreover, I found personal emails from my employee's personal computers on one of the reports from Nutshell. I am concerned about how they obtained that information. What are they doing with our computers when we are in their database? I have filed a complaint with the FTC.

Very poor and fraud service provider,
Yesterday I upgraded my account and after 5 minutes my account was frozen today my was expire

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Nutshell Campaigns- 10,000 contacts

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Next invoice date:
Jan 10, 2024

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Your plan:
Nutshell Campaigns- 10,000 contacts

Payment amount:
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Expires:
Dec 11, 2023

I don't know how any sales team could get the job without it. Before Nutshell, my team had no formal method to track or work leads. Adopting this sales tool prompted us to build out a sales process that is now a driving factor in our growth. My team can easily communicate within the system and I have visibility into what's going on. I don't know where we'd be without Nutshell!