Transport Solutions Opiniones 

1364
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

from Tabraj khan i sent three stars by accident because of rush. The driver is nice and polite with also good attitude, guided us nicely with no problem

Valorada con 5 estrellas sobre 5

Lovely drivers, patient and arrived early so we could leave promptly. Only issues were real difficulties getting hold of the company by phone. Speedy responses to emails (literally by return in som... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We used Worthing Coaches for a recent 4 day rugby tour to Holland. Despite the best that the UK's crippled infrastructure could throw our way over the Easter weekend which resulted in c8 hours just to... Ver más

Valorada con 3 estrellas sobre 5

Because the company I used now comes under the National Express umbrella, the process of booking and paying felt very disjointed as apposed to the normal process of dealing direct with the coach comp... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de autobuses y autocares

Escrito por la empresa

National Express Transport Solutions is composed of the UK’s leading coach hire specialists providing ground transport solutions for any occasion, whether you have a small group travel requirement or you’re needing transportation for 1,000+ passengers - we have the travel solutions for you! With over 90 years combined experience, both The Kings Ferry Group and Lucketts Group are long-established providers of corporate travel, private hire, commuter coach services and touring holidays. National Express Transport Solutions is located throughout the South, South-East and East Midlands of England, consisting of 9 of the UK’s biggest coach hire companies; The Kings Ferry, Clarkes of London, Stewarts Coaches, Woods Coaches, Lucketts Travel, Coliseum Coaches, Mortons Travel, Solent Coaches and Worthing Coaches brands. We are an award-winning company within the coaching industry with our outstanding customer service, expert-led sales team and professional and experienced drivers. We have experience in all types of coach hire including contracts with the sporting industry, large scale events and package holidays. There’s a reason we’re rated ‘Excellent’ on TrustPilot. Any vehicle, any time, anywhere.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1364)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

The drivers arrived on time and were really helpful.

5 de marzo de 2025
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Respuesta de Transport Solutions

Thank you for your positive review, we're pleased that you found our drivers to be prompt and helpful.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Very comfortable coach and spotlessly…

Very comfortable coach and spotlessly clean. Arrived on time. Coach driver friendly and very accommodating.

8 de marzo de 2025
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Respuesta de Transport Solutions

Thank you for your positive review, we're glad to hear you were happy with the vehicle and driver provided.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

School Ski Trip to Austria - Jamie & Frank…

School Ski Trip to Austria - Jamie & Frank were great, it was a pleasure having them drive our school trip to and from Austria. They were both friendly, chatty and great with the students, providing music on journeys back from evenings out, happy to drive us onnour evening activities and generally being nice people.
We all felt safe with their driving skills, especially on the winding mountain roads!!

14 de febrero de 2025
Opinión espontánea
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Respuesta de Transport Solutions

Thank you for taking the time to leave a positive review, we'll be sure to pass on your kind comments to Jamie and Frank.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

School Trip to Paris

Steve is a great driver, reliable and very friendly and accommodating to requests and sometimes last minute changes. It was a pleasure to be driven by him for the week. The coach was clean, comfortable and spacious. I would certainly book my trips with National Express again.

18 de febrero de 2025
Opinión espontánea
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Respuesta de Transport Solutions

Thank you for your positive review, we'll be sure to pass on your kind feedback to your driver Steve.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Steve has been great on our trip to…

Steve has been great on our trip to Disney Paris. He is very friendly and helpful and has made the school trip run very smoothly. We know we have been in safe hands!

21 de febrero de 2025
Opinión espontánea
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Respuesta de Transport Solutions

Thank you for your positive review, we'll be sure to pass on your lovely comments to your driver Steve.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Great service

Great service. Efficient driver. Smooth journey :)

7 de febrero de 2025
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Respuesta de Transport Solutions

Thank you for your positive review.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Disney Paris

Steve has been great and played a huge part in a smooth running trip. Always helpful and keen to ensure that all our coach journeys were hassle free! Really enjoyed his company and taste in music!

5 de febrero de 2025
Opinión espontánea
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Respuesta de Transport Solutions

Thank you for your positive review, we will of course pass on your kind comments to your driver Steve.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Fantastic driver - Jamie A

Jamie was absolutely fantastic from start to finish. He went above and beyond in the care for our group, from speaking to students about potential careers, to catering to their music tastes. His professionalism, and genuine kind hearted nature made for a smooth and enjoyable journey across the weekend with him. I cannot recommend him enough, a great professional and person.

2 de febrero de 2025
Opinión espontánea
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Respuesta de Transport Solutions

Thank you for taking the time to leave a positive review. We're delighted to hear you had a great trip with our driver Steve, we will be sure to pass on your kind comments.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 3 estrellas sobre 5

Great outward journey

The driver on out outward journey was excellent and could not have been more helpful, our return driver did not help to load or unload the coach and did not even get out of her seat to check that the coach was empty. She was only interested in the convenience for her to get back to the main roads.

22 de enero de 2025
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Respuesta de Transport Solutions

Thank you for your review, we're glad to hear you had a excellent outbound journey. We will address your comments regarding your return driver with our driver development team.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Great service

Driver was on time, friendly, helpful, and careful. Coach was comfortable, clean, and spacious. Excellent trip for all our guests! Thank you!

19 de enero de 2025
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Respuesta de Transport Solutions

Thank you for your positive review, we're delighted to hear you had a great experience travelling with us.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Excellent driver: Carl

We had a coach to take our children to the young voices event. The driver Carl was absolutely brilliant, his communication was excellent, enabling us to know exactly where to meet him upon pick up in a very heavily congested location. Furthermore, Carl clearly gets great satisfaction from his job and was an absolute pleasure to travel with; he is a credit to your company. Thank you so much to Carl for making the travelling experience so enjoyable.

20 de enero de 2025
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Respuesta de Transport Solutions

Thank you for taking the time to leave a positive review. It's great to hear you had a good experience travelling with us for your event, we'll be sure to pass on your kind feedback to your driver Carl.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

The driver was lovely

The driver was lovely. Very professional. I look forward to working with them again.

15 de enero de 2025
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Respuesta de Transport Solutions

Thank you for your positive review.

We look forward to welcoming you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Turned up on time found any solution we…

Turned up on time found any solution we needed and delivered us on time 😊

28 de diciembre de 2024
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Respuesta de Transport Solutions

Thank you for your positive review.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Will definitely use again

9 de diciembre de 2024
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Respuesta de Transport Solutions

Thank you for your positive review, we look forward to welcoming you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 1 estrellas sobre 5

The coach company we thought we had…

The coach company we thought we had hired turned out to be a different company and both coaches were 35 plus minutes late leaving 90 passengers, the majority of which were very young primary school children stranded.

12 de diciembre de 2024
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Respuesta de Transport Solutions

Thank you for your feedback, please accept our apologies for the delayed departure. If you could please send further details to quality@nationalexpress.com we can investigate the cause of the delay.

We look forward to hearing from you.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Our driver Phil was great!

Our driver Phil was great!

15 de diciembre de 2024
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Respuesta de Transport Solutions

Thank you for your positive review, we'll be sure to pass this on to your driver Phil.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

School trip to Germany

Just back from our school trip (45 children, 5 members of staff) to Aachen and Köln from Norfolk. Our driver Steve was absolutely fantastic! He was loved by the children and staff alike, we felt safe and supported: Would whole heartedly recommend him! Thank you Steve!

11 de diciembre de 2024
Opinión espontánea
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Respuesta de Transport Solutions

Thank you for your positive review, we're delighted to hear you had a great experience travelling with our driver Steve, we'll be sure to pass on your kind comments.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Coach to Festive Activity

The coach arrived at the first pick-up point ahead of the allotted time, even though it had had to travel down from London to Medway at rush-hour time. The driver was very pleasant and courteous and, despite the sat-nav directing him to take a turning which didn't exist into our venue, managed to eventually drop us off safely. He then waited for us to finish our festivities before we re-boarded for a pleasant trip home.

11 de diciembre de 2024
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Respuesta de Transport Solutions

Thank you for taking the time to leave us a positive review, it's great to hear you had a good experience travelling with our driver Abdur. We'll be sure to pass on your kind feedback.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

Our coach driver was courteous with our…

Our coach driver was courteous with our WI members on our day trip.

28 de noviembre de 2024
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Respuesta de Transport Solutions

Thank you for your positive review.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valorada con 5 estrellas sobre 5

All round great service

All round great service

3 de diciembre de 2024
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Respuesta de Transport Solutions

Thank you for your positive review.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

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