Oakheart Property Opiniones 

253
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

As a renter we found them lacking in communication and not realy caring about the issues in the property, The landlord even took his property back from them half way thrugh our letting due to poor ma... Ver más

Valorada con 3 estrellas sobre 5

I appointed Oakheart as our estate agent to sell a property in Colchester. The selling price they suggested was too high, but to be fair that was true of the other four agents we asked and the market... Ver más

Valorada con 5 estrellas sobre 5

Korben has been the best agent we have ever dealt with. Extremely polite, friendly gentle young man who showed that he actually cared about landlords AND potential tenants as equals which m... Ver más

Valorada con 5 estrellas sobre 5

I cannot praise or recommend Oakheart Sudbury enough all staff are superb. They have great experience for such a young team and are always helpful and courteous. Tommy, Jess, Jack, George have all as... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Compañía de administración de propiedades

Escrito por la empresa

Founded in the summer of 2020, Oakheart is a property consultancy based in Colchester Essex, that brings together two of the regions most experienced and qualified Estate Agents. Oakheart Property want to help families put down roots in Colchester and surrounding areas, providing an exemplary experience to buyers, sellers, landlords and tenants alike. Known as the ‘Tree of Life’ the oak symbolises wisdom, knowledge and loyalty, three values that are at the very heart of our business.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

253 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(253)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great team of people

Great team of people, especially Darrell Sammy and Kelly who spent a lot of time getting through bumps in the process (not their fault). Couldn't ask for more from the team that is growing all the time. Sale was quick too so couldnt ask for more.

11 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oakheart Property were amazing in…

Oakheart Property were amazing in helping me buy my property in Colchester. Sammy was incredibly helpful and supportive all the way through. They even got a tenant ready within one week of completion. I couldn’t ask for a better agent. I’ll definitely recommend them to anyone requiring an excellent service 😊

6 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional

Richard, Cara and Alesha were exceptional, they helped me to find the perfect property. They are extremely professional and friendly.
I wouldn’t think twice before recommending Oakheart. They are the best agency by far.

29 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great team, Excellent service

I can’t praise the team at oakheart enough. Sold my property due to a seperation which is never an easy issue to deal with but it was handled professionally and respectfully. When it came time to struggle getting solicitors to action things Sammy was there to chase regularly to get the end result. Thank you to everyone for their efforts.

28 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oakheart Property

It is said that divorce and house purchase are two of the most difficult things in life. Unfortunately they often coincide. Oakheart Property guided me through the purchase of my new flat in difficult circumstances. I cannot thank nor praise the team enough.

24 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Literally the best service from Oakheart. They sold my property within one day. They kept me up to date throughout the sale and assisted with all the frustrations that come with buying or selling a property. From day one when the valuation was completed to this last week getting to exchange and completion, Oakheart have been highly professional. If you’re looking to sell a property then this Estate Agent should be your go to.

21 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service.

Gigi and Darrell have been nothing short of amazing during our house buying process. Nothing has been easy from start to finish however they have gone absolutely above and beyond to ensure that I was kept updated and in the loop at all times. They’ve kept me reassured and kept me sane throughout what has been the most stressful experience of my life, they’ve responded promptly and professionally throughout and have given me as a clueless first time buyer the best advice and suggestions they possibly could have. If I ever decide to put myself through the trauma of moving again, I will ensure to use Oakheart without a doubt. I unfortunately have nothing to compare it to, as I’m new to this process. However from what I’ve seen my friends and colleagues experience with estate agents; this firm have been amazing and always as I say, gone above and beyond. Thanks guys!

20 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect experience with Oakheart

We cannot recommend Oakheart enough - as first time buyers, Charlie and the rest of the team have been on hand to help from start to finish! Their professional, friendly and ‘above and beyond’ attitude stands out compared to other agents we’ve spoken to in the process. We will definitely be going back to Oakheart whenever we look to sell in future!

12 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend!

We met Charlie back in January 2020 to sell one of our flats when he worked for a previous agent and we got on straight away, he went above and beyond for us so when it came to selling our other property and we saw he’d opened up Oakheart we had no hesitation in contacting him again. Charlie and the team worked tirelessly and were always on hand at any time of day when we needed them through a really difficult process, and they finally got us over the line and are now managing the rental of our property. Would highly recommend Oakheart for selling or renting your property!!

7 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time buyer experience

These guys have been amazing! Me and my partner being first time buyers, we didn’t really know much about the whole process but they have been very informative and helpful and were always happy to guide us and answer any questions we had! They answer emails quickly and communicate everything! Really easy to speak to over the phone and very professional! Definitely recommend!

30 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service and Team

Oakheart have provided us with fantastic service from the moment we viewed the property up until our moving in day. The lettings team (Rich, Cara, Alesha) have been incredibly supportive throughout whenever any issues had arisen and have provided everything we needed in a timely manner. The team are extremely friendly and professional and I would definitely recommend their services to other people. A big thank you to Oakheart.

15 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID by all means

Rented with Oakheart for one year and probably the worst decision of my life. - they falsely advertised the property re contents (we had to buy white goods after being promised differently); they refused to repair maintenance issues; they try to charge the tenants for fixing plumbing issues which was down to landlord (in order to preserve their income); they left us with a broken water pump which meant no water access at night for about 5 months. When it came to renewal, we said we will not renew unless the water pump is sorted, on which occasion we were given eviction notice for asking for the repairs. We made complaints to the agency regarding the above, to which the lettings director emailed us to tell us they need to act as a business and protect their income so they will side with the landlord and they don't care about tenants. When it came to the deposit release, our check out report said we left the property in perfect condition, however the agency took over a month to get the deposit back after continuous arguments. These are just a summary of all the issues we've had renting through this estate agent, and it failed to deliver by all means any good service. Not only we ended up being evicted, but because of how poor they are, the landlord did not actually continue renting through them either. They talk a big game, but they only look after their own profits therefore, I would avoid at all cost.

15 de julio de 2021
Opinión espontánea
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Respuesta de Oakheart Property

Dear Stefan,

I am saddened to see that you feel we have given you a less than satisfactory service. As we have advised on a number of occasions, we act on the landlords instruction which means that if the landlord does not authorise a repair, we cannot just instruct the work. As you are aware, the landlord chose to serve notice due to a change in their own circumstances that meant they needed to move into the property. I have never emailed you advising I wish to protect our income and will side with the landlords and am incredibly upset that you have made this unfounded accusation. As advised, we were not able to release the deposit until we had the landlord's consent. Despite my recommendations to return your full deposit, the landlord had a discrepancy of damage which you were completely updated about. The landlord ultimately agreed to return your full deposit on our recommendation. As this is the second time you have amended a 5 star review to 1 star I would be eager to speak with you further to see if there is a resolution we can come to.

Best Regards

Valorada con 5 estrellas sobre 5

Can’t rate them enough!

I switched to Oakheart after another local agent really let me down and I really wish I’d gone with Oakheart from the start. They got everything spot on! From the initial marketing right through to handing over the keys. My property was under offer within 4 days and they kept me up to date at every stage. Ive recommended them to so many friends and they’ve since sold another 2 properties for my immediate family. I don’t intend on moving again anytime soon but when I do I’ll definitely be returning to these guys!

7 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oakheart have been so helpful over the…

Oakheart have been so helpful over the last few days, we can't thank them enough! We are first time buyers so completely new to the whole process but they have been there to guide us through everything. Thank you especially to Cormac, Charlie and Craig!

1 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oakheart have been amazing

Oakheart have been amazing. Cormac has keeped in touch all the way. He is a great asset to oakheart. I will be recommending them to friends and family. Also hoping they will be able to help me with my next home purchase.

1 de julio de 2021
Opinión espontánea

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