Ocean World Travel is an excellent Company with extremely helpful staff. Today, Kerry advised us on booking a cabin for our next cruise and was very patient, taking time to ensure that we were in the... Ver más
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Emily who I spoke with was polite, helpful and got back to me very quickly with the details I needed in order to go ahead and book a Cruise. She was full of information, gave other people‘s opinion w... Ver más
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Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... Ver más
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We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... Ver más
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Información sobre la empresa
Escrito por la empresa
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Información de contacto
132 Winchester Road, SO53 2DS, Chandler's Ford, Reino Unido
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Excelente
656 opiniones
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Feedback
As always everyone I have spoken to over a good few years have always been great to deal with, hence I have never had to complain, and any complaints about a 3rd party have always been dealt with by your members of staff
22 de abril de 2026
Respuesta de Ocean World Travel
Thanks for continuing to choose Ocean World Travel. Our customers are incredibly important to us and we will always try our best to resolve any issues that may occur.
Reassurance
Speaking to human beings,without being rushed,very helpful and informative and reassuring.
21 de abril de 2026
Respuesta de Ocean World Travel
This is exactly what we strive for! We know how frustrating it can be to feel like just another number, so hearing that you felt informed and reassured is the best compliment we could get. Thank you for taking the time to share your experience.
Efficient service thank you
13 de abril de 2026
Respuesta de Ocean World Travel
Thank you for your kind feedback!
Excellent friendly service. We have been booking our cruises with…
We have been booking our cruises with Ocean World Travel since 2003, our very first cruise.
They are a fabulous team offering expert help and advice and provide excellent customer service. Very efficient.
We’ve recommended them to our friends over the years who have found them equally as good.
We’d use no other agent and thoroughly recommend.
They definitely live up to their friendly reputation.
20 de octubre de 2025
Opinión espontánea
Respuesta de Ocean World Travel
Wow, since 2003! Thank you so much for such a glowing review. Being part of your cruising journey from your very first voyage to now is a huge honour for the whole team here at Ocean World Travel. Thank you for valuing our expert service. We truly appreciate the many recommendations to your friends over the years!
Michelle was very pleasant and helpful
Michelle was very pleasant, friendly and helpful. First booking I have made with Ocean World Travel, I’m sure I will use them again in the future. Thank you
19 de abril de 2026
Opinión espontánea
Respuesta de Ocean World Travel
Welcome to the Ocean World Travel family! Michele takes great pride in ensuring our customers feel well-supported, and she’ll be delighted to hear your kind words. We’re already looking forward to helping you with your next adventure!
Ocean World Travel… just right for us!
We have booked with Ocean World Travel for many years. They provide the friendliest and most knowledgeable service. They are not too big to be impersonal and not too small to struggle with the vast range of options now available on cruises. Thank you to Kerry and Michelle who helped us with our most recent booking!
19 de abril de 2026
Respuesta de Ocean World Travel
Thank you so much for the kind words. We’ve always tried to keep that balance of having the expertise of a large agency but keeping the personal touch of a small team, so it’s great to hear that comes across. Kerry and Michele will be really pleased to hear they could help.
Staff are always knowledgeable and…
Staff are always knowledgeable and helpful would not book with any other company
10 de abril de 2026
Respuesta de Ocean World Travel
Thank you for such a kind review. It’s wonderful to hear that you feel so well looked after by the team. We really pride ourselves on our cruise knowledge, so knowing it makes a difference to your experience is great to hear. We truly appreciate your loyalty and look forward to helping you with your next trip.
Continued excellent service from Carrie at OWT
Booked a cruise earlier this year via Carrie at Ocean World Travel which we are going on in May this year. Excellent service from Carrie then, so no hesitation in contacting Carrie again to assist with a cruise booking for March next year. Once again she did not disappoint! Five star service!
16 de abril de 2026
Respuesta de Ocean World Travel
Thank you for the lovely feedback. It’s wonderful to hear that Carrie has looked after you so well for both your upcoming May cruise and your booking for next year. We really appreciate your trust in us.
A great company!
We know how hard Carrie at Ocean World cruises works for us. William told us ! Thank you for all of your support and great communication
7 de abril de 2026
Opinión espontánea
Respuesta de Ocean World Travel
Thank you so much for the kind words! We’re so pleased you feel well-supported and that you've enjoyed such great communication with us. Carrie does indeed work incredibly hard to get everything just right for our travellers!
Emily was really efficient.
15 de abril de 2026
Respuesta de Ocean World Travel
Thank you for the review. It’s great to know that Emily provided the efficient service we aim for at Ocean World Travel. We really appreciate you taking the time to share your experience.
Very friendly and efficient
Very friendly and efficient. Face to face contact with competitive prices
15 de abril de 2026
Respuesta de Ocean World Travel
Thank you for the kind words! It’s wonderful to know you appreciated the friendly, face-to-face service from the team. We’re pleased we could offer you a competitive price for your cruise and look forward to helping you again in the future.
Excellent customer service and…
Excellent customer service and knowledgeable staff
15 de abril de 2026
Respuesta de Ocean World Travel
Many thanks for taking the time to share your experience. It’s great to know that the team hit the mark with both their expertise and their service.
Respuesta de Ocean World Travel
Many thanks for the feedback. We really pride ourselves on being approachable and easy to talk to, so it’s great to hear you enjoyed the humour and helpful service from the team. We think it’s much better to have a proper conversation than to feel like you're speaking to a robot with a script.
Respuesta de Ocean World Travel
Thank you for such a lovely review. We’re so pleased you found our service both friendly and efficient.
Great service from the staff
Great service from the staff, with follow ups, emails, and return phone calls. Thanks a bunch all of you.Rick.
14 de abril de 2026
Respuesta de Ocean World Travel
Thanks a bunch for the kind words, Rick! We’re so pleased you enjoyed the service and felt well-supported throughout. Keeping things personal and staying in touch is what we do best. We're already looking forward to helping you with the next one!
Wouldn't use anyone else
Always a great service from Carrie even when things get changed!
13 de abril de 2026
Respuesta de Ocean World Travel
We’re so grateful for your loyalty and thrilled to hear you wouldn’t go anywhere else! It is our pleasure to make things easy for you, especially when plans change, and we’ll be sure to share your kind words with Carrie. Thank you for your continued trust in the Ocean World Travel team.
Excellent family run business
Have used this company for some while as they give such an excellent service. As a small family run firm they become like friends, especially Carrie who we use regularly. She's very efficient and deals with all requests quickly and knows all our preferences.
13 de abril de 2026
Opinión espontánea
Respuesta de Ocean World Travel
It is such a pleasure to hear that we’ve become like friends to you over the years! Providing that personal, efficient service is exactly what we aim for as a family business, and we’re so glad Carrie has been able to look after your preferences so well. Thank you for your continued support and for being such a valued part of the Ocean World Travel family.
Respuesta de Ocean World Travel
Thank you so much for the feedback! We take great pride in our team’s deep cruise knowledge and commitment to high-quality service, so it’s wonderful to hear that this shone through during your experience. We look forward to helping you with your next adventure!
Always go the extra mile to help you…
Always go the extra mile to help you out. They made the booking experience very simple and easy
8 de abril de 2026
Respuesta de Ocean World Travel
We’re so pleased we could make the booking process simple and easy for you! Going the extra mile is what we strive for as a family business, and it’s wonderful to know our team’s efforts made a difference in your experience. Thank you for the recommendation!
First time using them
First time using them - the lady was extremely helpful, professional and friendly. Delivered on her promises - excellent service thank you!
9 de abril de 2026
Respuesta de Ocean World Travel
Welcome to the Ocean World Travel family! We’re so glad we could make your first experience with us such a positive one by delivering on our promises with a professional and friendly touch. Thank you for the wonderful feedback, and we look forward to helping you with many more cruises in the future!
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