Jackie was easy to talk to and listened to our cruise requirements. She was very knowledgeable and gave us a number of different cruise options.
La empresa ha respondido
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Consulta las opiniones de los clientes
An easy website to navigate and find what you are looking for. Good discounts on some cruises made booking through Southampton Cruises very competitive. Clear communication received regarding the... Ver más
La empresa ha respondido
Booking online was simple. We've booked a long way ahead with a cruise company that's new to us so it's too early to review anything other than the booking process. The follow up confirmation emails c... Ver más
La empresa ha respondido
This is the first time I've used Southampton Cruise Centre and so far I'm very impressed. The range of cruises offered is excellent as are the prices. Lee was most helpful when I spoke with him and it... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes en crucero
- Agencia de cruceros
- Agencia de viajes
- Agregador de viajes
- Clínica para viajeros
- Sala de espera VIP
Sobre Southampton Cruise Centre
Escrito por la empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Información de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,7
Excelente
84 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Southampton Cruise Centre
Thanks for your review, Robert.
We really appreciate the kind comments and we’ll make sure they’re shared with the whole team.
Wishing you a fantastic cruise, and if you need anything before you set sail, just let us know.
Kind regards,
Southampton Cruise Centre
I loved being able to talk to someone
I loved being able to talk to someone - Jackie! Being listened to and the bespoke service. Rare these days.
9 de mayo de 2026
Respuesta de Southampton Cruise Centre
Hi Claire,
Thank you for your lovely review.
We really do believe being able to speak to a real person still matters, so it’s wonderful to hear that came through in your experience with Jackie.
As a family-run business, we’ll always be here when you need help, advice or just want to talk through your next cruise plans.
Wishing you a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Simple to Use & Good Value
Simple to use the website and there were good deals available.
14 de mayo de 2026
Respuesta de Southampton Cruise Centre
Hi Helen,
We're so pleased you had a positive experience booking with us, and we really appreciate you taking the time to leave a review.
Wishing you a wonderful holiday when the time comes.
Kind regards,
Southampton Cruise Centre
Jackie was easy to talk to and listened…
Jackie was easy to talk to and listened to our cruise requirements. She was very knowledgeable and gave us a number of different cruise options.
13 de mayo de 2026
Respuesta de Southampton Cruise Centre
Thank you for your 5 star review, Carol.
It’s great to hear Jackie looked after you and found you the perfect cruise. I'll make sure she see's your comments.
Wishing you a fantastic holiday!
Kind regards,
Southampton Cruise Centre
Jenny is amazing
Jenny is amazing. I wouldn't book with any one else. She sorts everything out for our cruises exactly how we like it.
12 de mayo de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review, Mrs Stokes.
That’s so lovely to hear. Jenny will really appreciate your comments and it means a lot that you continue to trust us with your cruise bookings.
We hope you have another wonderful trip to look forward to.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Thank you for your review.
It's great to hear that you are happy with the service Sam provided.
Customer care is very important to us, so we appreciate you taking the time to write this. I'll make sure Sam sees your comments.
Wishing you a wonderful cruise.
Kind regards,
Southampton Cruise Centre
Easy to book and informative details
12 de mayo de 2026
Respuesta de Southampton Cruise Centre
Thanks for your review Lynn.
It's great to hear you found the booking experience easy! Just what we aim for.
If there is anything you need before you travel, please get in touch.
Wishing you a wonderful cruise.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Thank you for your review, Paul.
We're glad everything went smoothly for you, and that the team were able to help.
Wishing you a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Rebecca was amazing and very helpful…
Rebecca was amazing and very helpful excellent customer service skills
I have booked with Southampton cruise centre several times and always found the staff helpful supportive and knowledgeable
Would highly recommend
10 de mayo de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review, Chris.
It really means a lot that you continue to come back and book with us. I’ll make sure Rebecca sees your lovely comments as well.
We truly appreciate the recommendation and hope you have another fantastic cruise to look forward to.
Kind regards,
Southampton Cruise Centre
Excellent service from Sam..good…
Excellent service from Sam..good communication and friendly, helpful advice. Would use again.
9 de mayo de 2026
Respuesta de Southampton Cruise Centre
Thank you so much for your review, Nicky.
Sam will be really pleased to read this - I’ll make sure your comments are passed on.
Wishing you a wonderful holiday, and thank you again for the recommendation.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Thank you for your review, Angelica.
Really glad Becky was able to help and put your mind at ease along the way.
We hope you have a wonderful holiday, and please feel free to get in touch if you need anything before you travel.
Kind regards,
Southampton Cruise Centre
Susan was very helpful in setting up…
Susan was very helpful in setting up our holiday and look forward to a trouble free time
6 de mayo de 2026
Respuesta de Southampton Cruise Centre
Hi Robert,
Thank you for your review.
So glad Susan was able to help you find the perfect holiday. I'll make sure she see's your kind words.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Thanks for the 5-star review, Grzegorz.
We're glad you enjoyed the booking experience and got a great offer!
Wishing you a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Very friendly and helpful person who…
Very friendly and helpful person who researched our request and came back with two options.
5 de mayo de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review.
We’re really pleased you were happy with the service, and we appreciate you taking the time to share this.
If you need anything at all before your cruise, we’re always here to help.
Kind regards,
Southampton Cruise Centre
Spent time with us on the telephone to…
Spent time with us on the telephone to ensure we had the holiday we wanted and paid attention to detail.
4 de mayo de 2026
Respuesta de Southampton Cruise Centre
Hi Douglas,
Thank you for your review.
We’re really pleased you felt well looked after and that the time was taken to get everything just right for you.
That attention to detail is something we’ve built up over generations, and it’s great to know it still comes through.
Wishing you a fantastic cruise ahead.
Kind regards,
Southampton Cruise Centre
We were promptly and efficiently…
We were promptly and efficiently managed by Lyndsay Patterson.
Thank you for sorting us out.
4 de mayo de 2026
Respuesta de Southampton Cruise Centre
Hi Mark,
Thanks for your review.
We're glad Lyndsay was able to get everything sorted for you quickly - I’ll make sure she sees this.
Wishing you a wonderful holiday when the time comes!
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Mr Hennessy,
Thank you for your kind words - we really appreciate you taking the time to share your experience.
We just wanted to check in, as it looks like the star rating may not quite reflect your comments. If this was a simple mix-up, you can easily update it through your Trustpilot account - but of course, if there’s anything we’ve missed, we’d genuinely love to hear from you so we can help further.
Thanks again for choosing Southampton Cruise Centre - it means a lot to us as a family-run business.
Kind regards,
Southampton Cruise Centre
Requested quotes for Japanese…
Requested quotes for Japanese Stay/Cruise several days ago and nothing received!!!
2 de mayo de 2026
Respuesta de Southampton Cruise Centre
Hi Peter,
Thank you for your review.
We’re sorry to hear you’ve not received a response, especially when you’re waiting on something like this.
We’ve checked our records and haven’t been able to locate your enquiry, so it’s possible it may not have reached us or was sent directly to a team member who is currently away. Either way, we’d really like to get this sorted for you.
Please could you resend your enquiry to cruises@southamptoncruisecentre.com, and we’ll make sure it’s picked up as a priority.
Kind regards,
Southampton Cruise Centre
Pretty straight forward.
3 de mayo de 2026
Respuesta de Southampton Cruise Centre
Hi Lianne,
Thank you for your review.
Glad to hear everything was straightforward.
If there’s anything more we can help with, just let us know.
Kind regards,
Southampton Cruise Centre
Simple to navigate site and easy to…
Simple to navigate site and easy to understand pricing structure and different cabins .
2 de mayo de 2026
Respuesta de Southampton Cruise Centre
Hi Elizabeth,
Thanks for your review.
Glad to hear everything was clear and easy to follow when you were looking through the options.
We hope you have a great cruise ahead, and if you need anything along the way, just let us know.
Kind regards,
Southampton Cruise Centre
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