BUYER BEWARE! Ordered in Aug. 2026, never received order from Hello's carrier GOFO. Contacted GOFO who stated they couldn't deliver because my address was a restricted area such as a military base. I... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
BUYER BEWARE! Ordered in Aug. 2026, never received order from Hello's carrier GOFO. Contacted GOFO who stated they couldn't deliver because my address was a restricted area such as a military base. I... Ver más
La empresa ha respondido
Ordering from HELLO was incredibly easy and straightforward. The entire process was smooth and hassle-free, which is always appreciated. But the real standout is the product itself. Without a dou... Ver más
La empresa ha respondido
The product is very comfortable and stays that way throughout the day. Their different products do fit differently on the butt; I prefer the fitment of the products having mesh panels. They have becom... Ver más
La empresa ha respondido
Originally ordered three pair to 'test ride'. That order was lost in system for a couple days and no one seemed interested in finding my order, disappointing since HELLO already had my payment. When... Ver más
La empresa ha respondido
The Official Hello Underwear — Your Balls Deserve Better
Estados Unidos
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 92% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The underwear fitted properly and they are comfortable

Respuesta de HELLO
Product was good but for some reason even though they were all the same size, some fit tighter than others. Would have given more stars but they blew up my inbox after the order and after receiving the order. I get wanting a review but the constant emails for each pair of underware purchased is a bit aggressive.

Respuesta de HELLO
Boxers are great!! Light, comfortable, smooth, airy and don’t ride up your leg during the day.
Only reason I dropped a star is in my opinion, shipping was really slow. Only 1 state over and it took 2 weeks for them to be delivered. 1 week before they even shipped. Sorry, so far they seem worth the price. But for the price of boxers, I think shipping could be a little faster.

Respuesta de HELLO
I ordered these because my husband wanted to try them. I thought they were a little pricey. Once we received them I have to say I was impressed with the quality and he loved them. After a few washes the shape and color were still good. I ordered him six more pair. He’s happy and they look like they will last longer than the cotton ones they haven’t stretched out or lost color. Shipping was quick.

Respuesta de HELLO
I have been waiting for my order for over 2 weeks. i called customer service & i get a message no one is available 4 times during business hours. It appears I have been ripped off!

Respuesta de HELLO
The underwear is superior in every way. I hope to promote and praise these undies to all that will listen. ... here's my pitch... Hello! Do you want to see my underwear? Hello! I'm serious, Do you want to see the best underwear ? Hello is the Name! Hello for all!

Respuesta de HELLO
Shipping was ok. The quality of the product was ok. The price is what nocked off one star.

Respuesta de HELLO
The texture and fitting is what I have always struggled with. Hello is perfect!!

Respuesta de HELLO
Really comfortable undies. Ordering process was simple with fast delivery

Respuesta de HELLO
Great Product, the only negative is the long shipping times

Respuesta de HELLO
fraud company. phone number doesn’t work for customer support. product sucks

Respuesta de HELLO
The quality of the fabric is good and the extra support pouch in the front. However, the LARGE size based on your chart should have been more than sufficient, but it's a little tight.

Respuesta de HELLO
The product is great. It just took for-EV-er to be shipped. Like 3 weeks.

Respuesta de HELLO
Scam company selling crappy underwear. Pretty much glorified whitey tighties advertised at over 40 dollars a pair when they aren't on sale. Pretty sure theyre always on sale so you think youre getting a deal but they suck.

Respuesta de HELLO
What I received was not as expected based on the descriptions on the website. I'm not happy with the quality and comfort, I have emailed 3 times to do a return and have had no response. The Customer Service phone number on the website is a non-working number in Wyoming.

Respuesta de HELLO
Ordered 3 products, different styles to see them in person and choose whether to keep them or not. Have been reaching out for over a month to return or exchange 2 of the items and cannot reach anyone through their contact number or support email that they provide on their website. I've used the contact form on their website multiple times. I've seen that others are experiencing the same contact issue, with some able to reach someone but the company not following through on a resolution. I'm worried this is a scam company now and I'll have to revert to try to get the charges reversed on my credit card as a last measure. I would advise not ordering from this company.

Respuesta de HELLO
This is the worst website I've ever purchased. Clothes from my $60 order turned into $200 I contact customer service to ask why My order, took customer service to get a reply back. I simply just asked for a refund. My bank card's been charged with no refund. The customer service does not reply or answer any calls or emails. I'll be contacting my bank to get my money back. Stay away from this website at all cost

Respuesta de HELLO
Very corrupt company. Do not trust this company. Under no circumstances can you return an item. The material is not good and cheaply made. Sizes run too big. Know that if you buy something from them you cannot return it no matter what

Respuesta de HELLO
Order 3 brief underwear and when received, the quality of it was horrendous. Never have I ever, received a piece of underwear made in such poorly design and fit. Basically when tried on since the underwar does not follow male anatomy, instead of feeling you have a brief on, you feel you have a skirt on. The back of it has no contour to follow the behind anatomy and hangs out like a rag loose, like a skirt. I asked for a refund and according to the pictures I sent back of the underwears, the response left me speechless. This was their response: "Thank you for sending the photos. Upon reviewing them, we can confirm that the underwear is normal and has no defects. We apologize for any confusion—our underwear is handmade, which is why the stitching and shape may look slightly different from machine-made items. This is part of the unique quality of our products."
That is an insult to a person's intelligence, you know when you open a new underwear, even without trying it that it looks like one. Back of thes briefs was not even, so unless you have one smaller buttock than the other, this underwar will surely fail for you. Basically when you try them on, it feels like 2 pieces of rags, stitch together, there is no confusion here for anyone, if it is sold as a brief for men, it should feel like a brief made for a man, not like a hanging loose back, like a skirt. Besides the fact that there is no front support either. Since the underwear is made poorly, then no part of it will fit your anatomy. This is not a complain on apperance or fit preference. This is a bad design, executed even more poorly, therefore do not waste your money as if I had known the refund policy, I would have never purchased them in the first place. Out of money and nothing to show for. If I was able to give a Zero for a review, I would have.

Respuesta de HELLO
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.