OKA - Harrogate Opiniones 

350
•
TrustScore: 5 sobre 5

4,8

9 West Park, HG1 1BL Harrogate, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Called in to my favourite OKA Harrogate store to order their icon Sheki Olive Armchair, id been pondering for a while, along with the large Sycamore Rug and matching Pouffe as just gone into sale (b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Harrogate Oka. Thank you for your condolences and for the help you give each time I come to your store. Thank you Carol and Zoe particularly this week. You are such a thoughtful team and your recommen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a large vase and lamp shade from Harrogate store. I use this store regularly as the staff are very helpful and will put different combinations of lamps bases/shades together, flowers in vases t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dr Anthony & I visited OKA Harrogate, our favourite home furnishings store, late last Saturday afternoon. We were greeted by wonderful staff namely, Talia and Carole; Zoe who had been working at her d... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Tienda de decoración e interiorismo
  4. Tienda de iluminación

Escrito por la empresa

In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

350 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(350)

3061 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Another great experience at OKA Harrogate

Excellent and friendly help from Carole choosing some new lamps. She knows exactly what will work well in your home!

29 de noviembre de 2025
Opinión espontánea
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Kirsty,

Thank you for your lovely review. We’re delighted to hear that your recent visit to our Harrogate store was such a positive experience. It’s wonderful to know the guidance you received helped you feel confident in your choices.

We truly appreciate your feedback and look forward to welcoming you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Zoe and Carol

Zoe and Carol, were superb. Helped with all the Christmas shopping!

30 de noviembre de 2025
Opinión espontánea
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Jonathan,

Thank you for your lovely review. We’re delighted to hear that your visit to our Harrogate store made Christmas shopping that bit easier. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 3 estrellas sobre 5

I didn t find the staff that helpful.

I didn t find the staff that helpful.

29 de noviembre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Angela

We're really sorry to hear about your experience in our store.
We endeavour to provide a high level of customer service, and it's disappointing to hear that we fell short in your case.

Please rest assured that we take your comments seriously and will address this with our team to ensure that all customers feel welcomed and valued.

We truly appreciate your feedback as it helps us improve, and we hope you'll give us the opportunity to provide a better experience on your next visit.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Lovely products and great customer…

Lovely products and great customer service.

29 de noviembre de 2025
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Respuesta de OKA - Harrogate

Dear Elisabeth

Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

We found the staff friendly and helpful…

We found the staff friendly and helpful and we were looked after by Carole who was very helpful.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de OKA - Harrogate

Dear John,

Thank you for your kind review. We’re delighted to hear that you received friendly and helpful service during your visit to our Harrogate store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

I went into the Harrogate store looking…

I went into the Harrogate store looking for a particular item, a Joshua table, and was served by a delightful lady, Michelle. She was extremely pleasant and very helpful, and we are more than pleased with our purchase. We first visited Oka in Broadway many years ago, and are so fortunate to have a store near our home! Keep up the good work Harrogate!

28 de noviembre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Moira,

Thank you for taking the time to leave such a warm review. We’re delighted to know that your recent experience in our Harrogate store was an enjoyable one and that you felt well supported during your visit. It’s always a pleasure to hear from long-standing customers, and we’re grateful for your continued loyalty.

We look forward to welcoming you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

The store looked amazing

The store looked amazing, great staff, very friendly and well informed.

27 de noviembre de 2025
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Respuesta de OKA - Harrogate

Dear Christa,

Thank you for your lovely review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression. Your feedback is truly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Brilliant service from Harrogate Store

Brilliant service from Harrogate Store. Fleur dealt with my order, pleasant, efficient service, guided me through the new order paying system. Could not be happier with the service I received. Delivery arrived, perfectly packed with in two days.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de OKA - Harrogate

Dear Linda,

Thank you for your wonderful review. We’re so pleased to hear that your experience at our Harrogate store was such a positive one and that placing your order felt smooth and straightforward. It’s great to know your delivery arrived promptly and in perfect condition.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

We went to Harrogate OKA to see a chair…

We went to Harrogate OKA to see a chair I had seen a few days earlier Emma helped us to review the purchase .It had been sold but she discussed it with us and advised us on colour coordination, availability and practicality. She was patient and delighted

24 de noviembre de 2025
Opinión espontánea
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Dr Newton,

Thank you for your thoughtful review. We’re delighted to hear that your visit to our Harrogate store was such a positive experience and that you felt well supported while exploring your options.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Fantastic shop with excellent staff

Fantastic shop with excellent staff. Emma manages the shop very effectively. All the staff are friendly, helpful and well informed.

23 de noviembre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Richard,

Thank you for taking the time to leave such a kind review. We’re delighted to hear that your visits to our Harrogate store are always enjoyable and that the team create such a welcoming atmosphere. Your feedback means a great deal to us, and we’re grateful for your continued support.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Do visit Oka!

very pleasant assistant and a lovely shop!

19 de noviembre de 2025
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Respuesta de OKA - Harrogate

Dear Rosemary

Thank you for your lovely review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us.

We hope you will revisit us again soon!

Kind regards
OKA

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, love going to the Harrogate, great experience

13 de noviembre de 2025
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Respuesta de OKA - Harrogate

Dear Adrian

Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

The assistants are all very friendly…

The assistants are all very friendly and helpful.

5 de noviembre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear William

Thank you for your lovely review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Helpful advice

11 de noviembre de 2025
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Respuesta de OKA - Harrogate

Dear Virginia,

Thank you for your kind review. We’re so pleased to hear that you received helpful advice during your visit to our Harrogate store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Great products and good service

6 de noviembre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear David

Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Service and quality !

I’ve always loved the quality , the choices the design’s
,they choose lovely materials that you can’t find anywhere else.
The staff are helpful and patient, that really is a bonus especially for someone like me I’m old and don’t hear very well but they go out of their way to help me.

29 de octubre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Mrs Arnold,

Thank you for your wonderful review. We’re so pleased to hear that you continue to enjoy the quality and design of our collections and that our Harrogate team made your visit such a pleasant experience. It’s lovely to know their patience and care helped make your time with us comfortable and enjoyable.

Your kind words mean a great deal to us, and we look forward to welcoming you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

I received an excellent service from Emma…

I received an excellent service from Emma in the Harrogate store when I visited. Emma is so helpful and welcoming.

3 de noviembre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Julie,

Thank you for your lovely review. We’re so pleased to hear that you received such a warm and helpful welcome during your visit to our Harrogate store. Your feedback is greatly appreciated, and we’re delighted that your experience was such a positive one.

We hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff
Good easy refund for 1 item

26 de octubre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Cliff,

Thank you for your kind feedback. We’re pleased to hear that you received helpful service during your visit to our Harrogate store and that the refund process was straightforward. Your comments are greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Perfect service

Perfect service, good sale discounts

29 de octubre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear David

Thank you for your review. We are delighted to hear that you received good service during your visit, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 2 estrellas sobre 5

On Monday 27th October I purchased a…

On Monday 27th October I purchased a mirror and also wanted to purchase a set of 5 Pentangle wall murals, I was told the latter would be reduced as your mid term sale was due to start the following day 28th., also that as I was a first time customer I would receive a 15% discount I paid for the mirror with the discounted price on the 27th. and called on the 28th to pay for the discounted Pentangle wall murals only to be told as the items had been reduced in the sale, the 15% first time customer discount was not applicable, and in addition a £50 delivery charge would be applied to the pictures as they were not a stock held item even though I was collecting them from your shop, I find this behaviour to be totally unacceptable, delivery charge to your home yes, but not a collection from your premises. I cancelled the sale, and will not shop at OKA again

27 de octubre de 2025
Logotipo de OKA - Harrogate

Respuesta de OKA - Harrogate

Dear Mr Barnes,

Thank you for taking the time to share your feedback. We are sorry to learn of your disappointment regarding the information provided about the first-time customer discount and the Click & Collect charge.

Our Click & Collect fees are outlined on our website. A small, tiered charge has been introduced to reflect the cost of picking, packing, and transporting Click & Collect orders to the selected store. These costs have increased in line with rising wages, employment costs, and fuel prices. While we continue to absorb part of these costs, our rates remain consistent with those of other premium homeware and furniture brands.

We fully appreciate how this situation may have been frustrating, particularly as a new customer, and your comments will be shared with the relevant teams to ensure greater clarity in future communications.

Kind regards,
OKA

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