Ive had the beauty box for over a year and have been completely satisfied with all the products My granddaughter has the items I don’t want/need we both look forward to receiving the box Also I had... Ver más
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Consulta las opiniones de los clientes
Absolutely love my subscription every month & have brought all the other boxes & the surprise boxes you can also add on when paying 🙂 Currently waiting on my advent calendar that says it is still bei... Ver más
La empresa ha respondido
I was redirected from a Facebook ad for the advent calendar. A pop up box indicated that if I registered for emails I would get a discount on the calendar. I registered and got the discount code but a... Ver más
La empresa ha respondido
Lovely goodies and my daughter is always delighted to see what the next parcel contains. A great selection.
La empresa ha respondido
Información sobre la empresa
- Tienda de salud y belleza
- también en la categoría
- Centro de bienestar
- Tienda de artículos de belleza
- Tienda de cosméticos
Escrito por la empresa
Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.
Información de contacto
One Canada Square, Canary Wharf, E14 5AP, London , Reino Unido
- enquiries@okbeautybox.co.uk
- okbeautybox.co.uk
4,2
Muy bueno
11 mil opiniones
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Monthly subscription boxes are great
Monthly subscription boxes are great, get to try new things or gift them on. Plenty of choice, good selection. Good value for money.
3 de febrero de 2026
Respuesta de OK! Beauty Box
We are absolutely delighted to hear how much you appreciate our monthly subscription boxes! It's wonderful to know you're enjoying the variety and finding great value in trying new things or gifting them on. Thank you for your fantastic feedback!
Respuesta de OK! Beauty Box
Hello
We are delighted to hear you are enjoying your second box! We hope you continue to love it.
Ok! Beauty Box Team
Bit disappointed to be honest
Bit disappointed to be honest. Hooked in with a few boxes at once they were ok. But follow up (usual box) just disappointed not sure what else to say. Will keep for one more month but unless improves won’t continue. I wouldn’t recommend at this point. Will update if changes. Don’t think it’s value for money
16 de septiembre de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
Hello Zoe
We're sorry to hear that your recent experience with our usual box didn't meet your expectations and left you feeling disappointed. We value your feedback regarding the perceived value for money. We are always working to improve our offerings and appreciate you giving us another month to show you our commitment to quality.
Ok! Beauty Box Team
I have been having ok box for a couple…
I have been having ok box for a couple of months and im very pleased with all the items that have been in the boxes .I have been utilizing the OK box for a period of several months and I am extremely satisfied with the items that have been included in the boxes.The product are of high quality and the price is spot on
1 de septiembre de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
Hello Jemma
We're so happy to hear you've been enjoying your boxes for several months and are extremely satisfied with the items! It's wonderful to know you find the products high quality and the price spot on.
Ok! Beauty Box Team
One happy nanny
It was so easy to order,my order came very quickly ,so happy with all my products so good that I've order another bundle, im quite happy sharing it with my granddaughter, im a pensioner to be able to buy buety product are out of my price range,so thank you.
9 de septiembre de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
We are absolutely delighted to hear how easy your ordering experience was and that your products arrived so quickly! It's wonderful to know you're happy with everything and that you've even ordered another bundle. We love that you're sharing with your granddaughter and are so pleased we can make beauty products accessible. Thank you for your kind words!
Shocking lack of human customer…
Shocking lack of human customer service. Try to raise query AI chat bot can't handle it. Get a small human response following complaint asking for evidence from me, submit then nothing. Keep getting asked for feedback which I submit to then just get further AI responses. Query / complaint outstanding now for a month! Not good enough. Cue the next AI response with no actual resolution
20 de agosto de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
We are truly sorry to hear about your experience and completely understand your frustration regarding the delay and the difficulties you faced when trying to get a resolution. This is certainly not the level of service we aim to provide, and we appreciate you bringing it to our attention. Please reach out to us directly at enquiries@okbeautybox.co.uk so we can look into this outstanding query for you right away and get it sorted out properly. Im sorry I am unable to anything for you other then advise this as your order reference or email have not been included in your details
Incomplete order
Incomplete order. 2 boxes ordered to the same address with 1 box received. A photo detailing this deliver from the delivery company confirms this. However I am still awaiting a response or refund?!
9 de septiembre de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
We sincerely apologize for the incomplete order you received. We understand your frustration regarding the missing box and the delay in resolution. We are actively investigating this delivery discrepancy to ensure we address it promptly. Your feedback is invaluable as we work to improve our services.
Excellent value for money box
I was really pleased with my box. Especially like the serum and matte setting spray 😍
5 de septiembre de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
We are so pleased you are enjoying your latest box! That serum and setting spray are such fantastic picks. Thank you for the 5-star review! 💖
Impossible to cancel subscription
Impossible to cancel. I cancelled online though I was still charged for this month. When you message, you only have an AI chatbot. Had to send multiple emails, subscription still not cancelled.
5 de septiembre de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
I am very sorry to hear about the difficulty you have experienced with cancelling your subscription. I understand how frustrating it is to be charged after attempting to cancel. Please contact us at enquiries@okbeautybox.co.uk for further support so we can investigate this for you.
Boxes no longer update
Boxes no longer update. Been using for years but now you can't get up to date box. Vouchers no longer cover magazine cost. Used to love ok boxes but customer service not as good as it was previously.
3 de septiembre de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
Thank you for bringing these concerns to our attention. It is disappointing to hear that the recent changes regarding magazine vouchers and box updates have fallen short of the standard you have come to expect. We value long-term subscribers and would like to look into your specific account details to see how we can help. Please contact us at enquiries@okbeautybox.co.uk for further support.
Customer service is shocking
Customer service is shocking. It takes 28 hrs for a human to reply and my enquiry was not even answered. Missed the advent promotion because my account is not working properly , not accepting codes or priority links despite being live on their website at 6am. Brought elsewhere in the end. Seriously considering unsubscribing if this is how bad their customer service is.
1 de septiembre de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
We are truly sorry to hear about your frustrating experience with our customer service and the difficulties you encountered with the advent promotion. We understand how disappointing it must have been to miss out due to technical issues and delayed responses. We are actively reviewing our support processes to ensure more timely and helpful assistance for all our customers. Your feedback is invaluable as we work to improve our services.
Great box but no magazine as promised
Great boxes and had for a few months now and always been happy…..until the last 2 lots of magazine vouchers haven’t worked! Tried in several shops but declined….thos is what separates this brand from others….but if no longer working may do the switch!
15 de agosto de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
We appreciate you sharing your experience. We understand your frustration regarding the recent magazine voucher issues, especially since this feature has been a highlight for you. We are actively investigating why these vouchers are not working as expected and are committed to resolving this promptly.
Furious
Furious
I box i received is definitely not the box advertised, that I was expecting. This is surely an old box, with three cheap looking tubes, one being, Glow Drops?? It is a box I would definitely have skipped. Im hugely disappointed.
And I am not prepared to go to the trouble of posting a box back, that I did not order.
We are entitled, surely, to receive items we have selected. This smacks of a fraudulent practise to get rid of old stock.
Why would I be expecting anything but what is advertised? Being disappointed to receive something I never paid for, is an understatement.
As for contacting them, so they can look into it? Please.
Ill cancel the subscription. They are not to be trusted.
29 de agosto de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
Hello, thank you for taking the time to share your feedback with us. I am very sorry to hear that the items in your recent delivery were not what you were expecting and that you were disappointed with the contents. It is certainly never our intention for a box to feel like a letdown, and I apologise that this one did not meet your expectations. Please contact us at enquiries@okbeautybox.co.uk for further support so we can look into this for you.
Considering cancelling
I thought these were really worth it at first but am now considering cancelling. None of the hair products are ant good for my type 4a hair. The blush products are usually too light for my mixed race skin. It all seems very focused on Caucasian skin and hair. Also skin products seem to be for dry or normal skin, never oily as mine is.
Please be better.
29 de agosto de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
We appreciate you sharing your detailed feedback with us. We understand your frustration regarding the suitability of our products for your hair and skin type, and we are genuinely sorry that our current offerings haven't met your expectations. We are actively working to diversify our product range to better cater to all our customers' needs. Your insights are invaluable as we strive to improve.
OK Beauty Box - Just Amazing 🤩
OK ! Beauty Box is amazing 🤩 I love all the products and I give some to family and friends as Birthday gifts! All in one small box and delivered safely through my letterbox. Value for money and the products are amazing too. Thank you to the OK Beauty Box team! 🥰
12 de mayo de 2026
Respuesta de OK! Beauty Box
We are absolutely thrilled to hear how much you love the boxes and that you're sharing the joy with family and friends! It's wonderful to know that the products are amazing and that you find great value in them.
I love those boxes
I love those boxes, they come up very cheap and the products are all amazing.
Making me discover stuff I would have never tried. 8 months of subscription and I love everything I received and if I don't I can gift it to someone. Very very good
15 de agosto de 2026
Respuesta de OK! Beauty Box
What a wonderful review! We are absolutely delighted to hear how much you're enjoying your subscription and discovering new products. It's fantastic to know that our boxes are bringing you such joy, and that you even have the option to gift items you don't love. Thank you for your continued support!
Subscribed and just received my 3rd box
My 3rd box has just arrived and although I’m enjoying receiving the beauty products (good brands, size etc) they are already a bit repetitive. I am gifting some bits to my daughter but I think I’m on my third serum and second lot of highlighting drops and face cream. I will continue to subscribe as there are at least 2 item variations each month and I like receiving the box but if it continues I may have to pause/cancel.
27 de agosto de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
Thank you so much for being a loyal subscriber! 🥰 We are so glad you’re enjoying the brand quality and sharing goodies with your daughter. However, we totally understand how receiving multiple serums and face creams can feel repetitive! We are passing your feedback straight to our beauty team to ensure much more variety in our upcoming rotations. We want you to love every box, so thank you for helping us grow and improve! 💖✨
OK! Beauty Box Team
It's a treat to get these and also easy…
It's a treat to get these and also easy to postpone if need be. Good items this month
27 de agosto de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
Thank you so much for your wonderful review! We are absolutely delighted to hear that you consider our boxes a treat and that you appreciate the flexibility to manage your deliveries. It's fantastic to know you enjoyed this month's selection!
I loved the selection in this box…
I loved the selection in this box especially the primer and hair&body mist which had a lovely light scent just what I needed while the weather was so hot.
8 de agosto de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
We are so happy to hear you loved the selection in your box! It's wonderful to know the primer and hair & body mist were such a hit, especially with that lovely light scent perfect for the hot weather.
It's a bad company
It's a bad company, if you want to return the box you can't because they are very fraudulent and won't give you your money back.
21 de agosto de 2026
Opinión espontánea
Respuesta de OK! Beauty Box
I am sorry to hear you have had this experience, as this is certainly not the service we aim to provide. We would like to look into your refund request immediately to resolve this matter. As you have not included your order ref can you please contact us at enquiries@okbeautybox.co.uk for further support.
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