Olyndra London Opiniones 

1691
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Although I asked before were they true to size they were not. Ordered a five more like a way too big. Asked to return but they offered 75%off of something else. I have shoes that are no good to me so... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Product is good to poor.Sizing is an issue as say a 2XL is really an XL (smaller people in China??). Labels are cut out so what was on the original label cannot be checked. Very strange!!! They w... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

SHOCKING - do not fall for the FAKE good reviews on facebook or any other site! This company is not based in the UK, I found this out too late. They charged me twice for delivery protection... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

2 mil opiniones

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1,6

Todas las opiniones

(1691)

1495 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Don’t expect stock to be in…. London

Olyndra - no stock in London. Came from China.
I’m being honest - I thought they might have come from….. London!!
Tracking shows delivered from China
Pay for priory delivery? Then don’t wait up. Don’t order if you want delivery in less than 2 weeks.
Website said free delivery with Royal Mail but delivered through Evri.
Evri delivery driver was nice enough though so can’t blame them. He gets 5 stars for being pleasant :)
I suppose you get what you pay for.
I bought a similar looking pair from Slaters and paid double price BUT ten times quality and came next day.

12 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re sorry for the inconvenience. Please contact our customer support with your order details so we can help resolve this promptly.

Valorada con 1 estrellas sobre 5

Sent for a cardigan from this firm it…

Sent for a cardigan from this firm it arrived omg I could have cried it was massive and the material was not wool but a horrible polyester type material that felt terrible tried to get in touch but no answer. Just looked on trust pilot and saw all the reviews and of course like everyone says .ive been scammed its not right and not fair on elderly people. Like myself aged 82yrs. Thinking we were getting a nice cardigan
These firms should be taken down immediately
.

12 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We're sorry for the trouble with your cardigan. Please contact our support team with your order details so we can assist as quickly as possible.

Valorada con 1 estrellas sobre 5

Goods arrived in an appalling condition…

Goods arrived in an appalling condition . Tatty , dirty and the wrong size with no product labels attached . I’ve tried to contact the company , even sent them pictures as requested , at first received a response but then nothing despite numerous attempts . Total waste of money . Please do not use . I intend to report to my credit card company .

17 de junio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re very sorry to hear about the condition your order arrived in. Please contact our customer support with your order details so we can assist with a resolution.

Valorada con 1 estrellas sobre 5

Delivery

When tracking delivery I was starting to feel hopeful when it showed it’s in Derby, (I’m in Scotland), this morning it’s showing it’s been to Leicester overnight, and the latest just now it’s in Heathrow. When asking Olyndra on their Facebook app my comments are being removed, I am guessing all the reviews on the ad are fake ones and can only presume now I’ve been conned! I can’t even email them anymore as they’re not accepting my messages. So much for their ‘delivery is 5 days’.
July 3rd my order was being processed. It’s a joke!

I have already contacted support a couple of times, is this a standard response you send to everyone? I want my refund since the order now shows it’s on its way back to China, I’m not waiting a moment longer, ask support to contact me with a promise I am told my money is returned back to me.

3 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We apologize for the delay and confusion with your delivery. Please reach out to our customer support with your order information so we can help resolve this promptly.

Valorada con 1 estrellas sobre 5

If I could give a 0 star review I…

If I could give a 0 star review I would!
Queried a return which is still in the packaging unused, unopened which in their returns policy is acceptable! They have tried to tell me that I can't return it unless damaged or faulty!
Avoid this firm at all costs bunch of scamming people.
This try and avoid messages constantly. Taken way longer than it should have to get hold of them and have 0 contact number to phone them direct so they can avoid the conflict. Pathetic place and would never order from them again!

11 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re sorry for the inconvenience. Please contact our customer support with your order details so we can assist you promptly.

Valorada con 1 estrellas sobre 5

Absolutely horrific service

Absolutely horrific service, they are lying rotten thieves, still waiting for my refund 2 months later, their site should be taken down and investigated .

3 de junio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We apologize for the inconvenience. Please contact our customer support with your order details so we can assist you promptly.

Valorada con 1 estrellas sobre 5

It's a con

It's a con. 5 days after paying for priority despatch, nothing has arrived. If you try to download the delivery tracking app, it generates so many red flags Norton blocks download. There is a corner of he'll for these cnuts

5 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re sorry for the inconvenience caused. Please provide your order details to our customer support so we can help promptly.

Valorada con 1 estrellas sobre 5

Do not buy from this company!

Do not buy from this company!! The quality and sizing is not good. We received shirts where you could see a different size label had been cut out. To return the items I have been given an address in China and told it has to be sent via Royal Mail international tracked. Went to the post office today and the cost was £26!! Not happy at all considering they sent us the wrong size 😡

10 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We're sorry for the trouble with your order. Please contact our customer support with your order details to discuss a suitable resolution.

Valorada con 1 estrellas sobre 5

What an unpleasant company to deal…

What an unpleasant company to deal with...saw a jacket ..looked lovely...oh london based...won't take too long as needed for wedding!!! A month it took and its cheap shit from China...material was horrible and if you want to sent it back ..guess where it has to go ....yes China!!! If you are thinking of buying from this company..think again....wish I had read some of the reviews before hand

10 de junio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We apologize for the delay. Kindly reach out to our customer support with your order information for a resolution.

Valorada con 1 estrellas sobre 5

Absolutely worst quality ever

Absolutely worst quality ever, opened up the bag with shoes in and the chemical stench was horrendous. The tops have no labels including how to wash, dry, iron. Sent an email back wanting a full refund but heard nothing. Stay clear of this lot. Such a scam.

9 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We apologize for the issue with your order. Please contact our customer support with your order details so we can assist you.

Valorada con 3 estrellas sobre 5

Garment is not as marketed

Garment is not as marketed. They should say that they use printed designs rather than a truly knitted garment.

9 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We apologize for the issue with your order. Please contact our customer support with your order details so we can assist you.

Valorada con 1 estrellas sobre 5

Please do not buy from this company…

Please do not buy from this company they are pathetic con men.... Yet again they reply to this review but do not answer e mails for refunds... Horrible people!!!!!!

9 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re sorry for the experience. Please contact our customer support with your order info so we can help resolve this promptly.

Valorada con 1 estrellas sobre 5

Would not even give them a one star

Would not even give them a one star, they are worse than that. The products from this company are substandard and definitely not like the pictures. I ordered a pink pattern cardigan and it was awful, cheap and nasty, I will not be buying from them again, I would recommend that no one else buys from them either. I had to wait weeks and they would not answer my emails. It was probably from China, very bad quality, I wish I had read the reviews first before ordering from them. Take my advice and don’t order anything from this company.

9 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re sorry for the inconvenience caused. Please contact our customer support with your order info to resolve this as quickly as possible.

Valorada con 1 estrellas sobre 5

Dreadful experience

My "knitted cardigan" finally arrived today after a long wait. It's absolutely NOT what I ordered. It's way too big and it's a photo of the wool version printed on cheap material...it's certainly not a knitted item as advertised. I saw an item on TV recently saying exactly this about Olyndra London so I was half expecting that I'd been well and truly conned too..and sure enough I was. Do not buy from Olyndra London.. Chinese con artists. If I could give a lower score it would minus zero. I expect they will tell me to contact their customer support.. it doesn't exist any more than my wollen knitted cardigan does.

9 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We're sorry for the experience. Please contact our customer support with your order details so we can help resolve this matter.

Valorada con 1 estrellas sobre 5

Awful delivery delay despite paying for…

Awful delivery delay despite paying for priority despatch service. Terrible customer service when trying to find out the reason for the delivery delay. Not a company I would ever buy from again.

7 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We apologize for the inconvenience. Please contact our customer support with your order details so we can resolve this delivery issue promptly.

Valorada con 1 estrellas sobre 5

Iam beginning to spot these Chinese…

Iam beginning to spot these Chinese scams, thanks to others who have posted here, saved from being ripped off. Why does YouTube allow these fraudsters? No due diligence? Is that a British actor or is this AI?

9 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re sorry for the trouble and confusion. Please reach out to our customer support with your order info so we can assist you.

Valorada con 1 estrellas sobre 5

Extremely poor company

Extremely poor company - they are not london based, but actually chinese.
I've raised a dispute via paypal to try to get my money back for goods not received.
Buy from this company at your peril.

24 de junio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re very sorry for the trouble with your order. Please contact our support team so we can assist with a resolution.

Valorada con 1 estrellas sobre 5

Shoes

I did buy shoes from them,and so for so good, what catches people is the word London,or so I thought probably china my shoes definitely seemed to be on a slow boat from china, they take ages to arrive, and relplys from e mails are about three days behind.

11 de mayo de 2026
Opinión espontánea
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Respuesta de Olyndra London

We're sorry for the delay and inconvenience. Please reach out with your order details so our team can help resolve this as quickly as possible.

Valorada con 1 estrellas sobre 5

This company needs naming and shaming

This company needs naming and shaming. I ordered a cashmere jumper for £38.99 in a lovely dark rich purple colour in XL
The item that arrived was not cashmere, it was probably a size XXS, it was a washed out mauve colour,i paid extra for express delivery, it took 9 days to arrive.
I initiated their returns procedure on the day i recieved the item, i sent numerous emails and photos.
They then stated that the '14 day returns window' had expired
Thank goodness i paid through Paypal who took over when i was getting nowhere
The alarming thing is that their advertising is slick and believable
Beware...Olyndra of London is not based in London, returns are to be sent to China
Do not use this company

15 de junio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re sorry for the experience with your order. Please contact our support team with your order details so we can assist and address your concerns.

Valorada con 1 estrellas sobre 5

London office, but goods from China.

The firm is based in London, but the goods are sent from China. Returns must be sent to China at high cost. My jacket did not fit, and it was not worth returning it. Olyndra offered 15% discount, but it never arrived even though Olyndra claimed it had. Olyndra took so long in replying to emails that Paypal could not intervene as the claim was out of time.
Clearly they are simply out to get our money.
It beats me how these people manage to stay in business.

No doubt they will say 'contact us' in reply, but they will ignore the contact.

23 de abril de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We're sorry for the inconvenience. Please contact our customer service with your order info so we can help resolve this promptly.

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