Omega PLC Opiniones 

134
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was searching for spare part for Sheraton Larder unit BS140032 (Kessebohmer Pull Out Larder Frame Parts). They understood what I was after and a few days later I have the part FOC! Nikki (Customer S... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have my Omega kitchen purchased via developer (new build). I am VERY careful kitchen user as I probably have some kind of mild OCD. I make sure that surface is dry all the time, wipe off any wate... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went to Omega Plc showroom recently and had a wonderful experience. We had a thorough tour especially focusing on the shaker style kitchens/boot rooms/utility rooms. There was no rush, all question... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well what can we say. What a great company to buy from. A couple of items wrong but swiftly corrected. Nothing came damaged. Such good put together quality kitchen. We wouldn't hesitate to buy anoth... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fábrica de muebles

Sobre Omega PLC

Escrito por la empresa

Made in Britian
For over 25 years we've taken pride in manufacturing truly rigid kitchen cabinets in Doncaster, South Yorkshire, Britain.
 
Our Kitchens
We specialise in the art of design and craftsmanship, offering the freedom to choose between sleek modern designs or warm, inviting traditional styles. Each kitchen in our lineup is meticulously designed and produced using the latest cutting edge technology. This ensures we can offer quality, innovation and service required for the ultimate satisfaction. With our extensive choice of door styles, accessories, cabinet finishes and colours, our diverse collection allows the creative freedom to design outstanding kitchen spaces.
 
Our Brands
We are proud to manufacture high-quality, branded kitchens and supply them through our network of retail and contract partners across the UK. Among our distinguished brands are Novus, Sheraton, Mackintosh, English Rose and Chippendale.
 
Our Cabinets
Across our brands, we manufacture both rigid and ready to assemble cabinets. You'll be spoilt for choice with 11 different cabinet colours.
 
Our Doors
Our 19 painted door styles and 22 painted colours allow 418 ways to match, creating a truly bespoke kitchen across our brands.
 
Our Paint Collection
Our extensive collection of 22 painted colours allows customers to create a truly bespoke feel to their new kitchen.
 
Unrivalled Service Proposition
With over 25 years of expertise in crafting high-quality, rigid, and ready-to-assemble kitchens, our commitment to excellence is unwavering. Housed within our purpose-built manufacturing complex, spanning an impressive 405,000 square feet on a single site, we possess the capability to produce up to 43,000 kitchens annually. This remarkable production capacity is further fortified by our extensive stock holding, allowing us to offer exceptional lead times, supplemented by swift additions and remedial services. Having invested over £20 million in cutting-edge plant and warehouse facilities, we stand as a financially robust business partner, fortified by enduring and resilient supply chain partnerships. Additionally, our showroom space stands as a testament to our dedication, featuring an array of inspirational designs to ignite your creative vision.

Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(134)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Reliability

Reliability, extensive product offer and service. I cannot fault you. There is an abundance of product, style choice and variety of units to choose from, upon order what we order is what we get and there is always someone at the end of the phone for technical advice or client care. I would rate you A+ and thank you

28 de julio de 2025
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Respuesta de Omega PLC

We're happy to hear that you had such a positive experience! It's great to know that our reliability, product selection, and customer support met your expectations. We appreciate your A+ rating and thank you for your feedback.
Kind regards
Giorgia

Valorada con 5 estrellas sobre 5

Remedial works carried out by Chris from Omega kitchens.

Chris from Omega visited our home to inspect some kitchen unit issues we had. He communicated regularly with us and arrived on time. He inspected our issues thoroughly and carried out some remedial works which we were delighted with. He informed us what would happen next . Throughout the visit Chris was extremely polite, professional, and easy to have in our home.
Overall Chris was an excellent ambassador for his company.

17 de julio de 2025
Opinión espontánea
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Respuesta de Omega PLC

We appreciate you sharing your positive experience. We're happy to hear that the visit addressed your kitchen issues effectively and that you were pleased with the service provided. It's great to know that you found Chris to be polite and professional.
Kind Regards
Vicky

Valorada con 1 estrellas sobre 5

I purchased a new kitchen

I purchased a new kitchen, Omega manufactured via a local company 5 years ago. Since then 12 doors replaced due to paint chipping and had two visits directly from Omega. The Omega quality director refused to talk about the poor quality or acknowledge any communication, so eventually there customer support offer a touch up paint, seems to be there standard response. Considering the high cost over £20000 I would never recommend such a poor quality company, previously I had a magnet kitchen much better quality. Be warned don’t by Omega

18 de octubre de 2024
Opinión espontánea
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Respuesta de Omega PLC

We appreciate your feedback and regret to hear about the issues with your kitchen's paint quality. We would like to investigate this for you further, therefore I’ve requested some additional information. if you can provide your order and contact details, our Customer Service team will contact you directly.
Kind regards
Giorgia

Valorada con 1 estrellas sobre 5

Blamed all the defects chipping ect..

Blamed all the defects chipping ect... On damage. Went to them for a kitchen that would last not even 12 months and it's chipping with no replacement parts. I would definatley go back to wren any damaged parts replaced even after years.

7 de julio de 2025
Opinión espontánea
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Respuesta de Omega PLC

Thank you for making Omega aware of the issues you are currently experiencing. We would like to investigate this for you further, therefore I’ve requested some additional information. if you can provide your order and contact details, our Customer Service team will contact you directly.
Kind regards
Giorgia

Valorada con 1 estrellas sobre 5

Extremely disappointed

Well after spending in excess of £20,000 on this kitchen, 4 years on I am extremely disappointed with my ‘navy’ kitchen. The Regional Rep has been out to this kitchen once, replaced 3 doors within 1 year and now we are back to square one again. I would not recommend the kitchen to anyone. To say we are disappointed is a complete understatement.

4 de julio de 2025
Opinión espontánea
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Respuesta de Omega PLC

Thank you for making Omega aware of the issues you are currently experiencing. We would like to investigate this for you further, therefore I’ve requested some additional information. if you can provide your order and contact details, our Customer Service team will contact you directly.
Kind regards
Giorgia

Valorada con 5 estrellas sobre 5

Sheraton Showroom

Giorgia Fortunato showd us round the Sheraton showroom. She was very knowledgeable and helpful.

29 de mayo de 2025
Opinión espontánea
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Respuesta de Omega PLC

I am so happy to hear that the showroom visit was so helpful and informative. I appreciate you taking the time to leave me a 5 - Star review.
Kind regards
Giorgia

Valorada con 5 estrellas sobre 5

Definitely my favourite kitchen…

Definitely my favourite kitchen supplier, always cheerful, always ready to help. Great kitchens to match. Can't fault it all.

1 de julio de 2025
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Respuesta de Omega PLC

We appreciate your kind words! We're happy to hear that you've consistently had such positive experiences with our team and kitchens. Thanks for your support.
Kind regards
Giorgia

Valorada con 1 estrellas sobre 5

No communication

No communication

1 de julio de 2025
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Respuesta de Omega PLC

Hi Mark,
Sorry to hear you have been disappointed with Omegas communication in regards to your Display. I believe your ASM has been in touch with you directly for feedback.

Please don't hesitate to contact the Customer Service team if we can be of any further assistance.
Kind Regards
Vicky

Valorada con 5 estrellas sobre 5

First class product and first class…

First class product and first class service. Speedy responce when you need samples, back up and information.

9 de junio de 2025
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Respuesta de Omega PLC

Thank you for the 5-star review!

We're happy to hear that you had a first-class experience with our product and service! We appreciate your kind words regarding our speedy support.
Kind regards
Giorgia
Retail Customer Services

Valorada con 5 estrellas sobre 5

Great quality kitchen

the kitchen i ordered came quickly and all parts was delivered and in good condition, the kitchen fitter that fitted my kitchen commented that he had never fitted such a good quality kitchen so all in all it was a very good experience throughout

18 de junio de 2024
Opinión espontánea
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Respuesta de Omega PLC

Hi Craig,
We're happy to hear that your kitchen arrived promptly and in excellent condition. It's great to know the fitter was impressed with the quality. Thank you for sharing your very positive experience!
Kindest regards
Giorgia

Valorada con 5 estrellas sobre 5

We purchased a new kitchen

We purchased a new kitchen to replace the one in our house when we moved in. The first thing we noticed was the build quality of the units compared to our old kitchen, which are incredibly sturdy & well-made. The modern J-pull doors my wife picked also look stunning in situ, & we are always getting compliments from guests about our kitchen
Overall, we are extremely happy with our kitchen, and I would recommend anyone thinking of buying to get an Omega Kitchen

4 de febrero de 2025
Opinión espontánea
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Respuesta de Omega PLC

We're happy to hear that you are extremely satisfied with your new kitchen. It's great to know you find the units sturdy and well-made, and that the doors look stunning.
Kind regards
Giorgia

Valorada con 5 estrellas sobre 5

Kitchen planning and buying made easy.

After making the decision to rip out and update our 30 year old kitchen we researched several options and different companies. It’s a bit of a minefield getting what you want within a good timeframe and getting good customer service with it. Omega plc kitchens ticked all the boxes for us and I’m so glad we made the decision to go with them. From start to finish the whole process was faultless. From getting the design right to delivery we received excellent customer service. The designer was so helpful in getting our kitchen just right. We made a few changes along the way and were also offered very helpful advice to make sure we were totally happy. Once we had decided exactly what we wanted we were sent a detailed floor plan and an AI picture to give us a good idea of how it would eventually look. Once we’d checked everything and gave the go ahead they got on with the build and gave us regular updates on how it was going. A suitable delivery date was organised and confirmed and delivered on time and came very well wrapped and protected.
I have left it a little while before leaving a review so as to live with the new kitchen and see how it fared build wise and its usability. I’m happy to say that everything about our new kitchen is proving to be a very good decision, it’s sturdy, easy to keep clean and looks very smart. We’ve gone from a dated white, glossy kitchen that was de laminating and looked awful to a sleek fitted kitchen in British Racing Green (Sheraton Range) which looks amazing. I have no hesitation in recommending this company if you’re looking for a new kitchen.
Excellent customer service and a very good after sales service too, I can comment on this as one of the kitchen doors had a slight mark on it, possibly from in transit. When I rang Omega they were so helpful and had a new door made and sent out to us as soon as possible.
Great experience all round, definitely 5 stars.

13 de marzo de 2025
Opinión espontánea
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Respuesta de Omega PLC

Hi Suzanne,
Thank you so much for the 5 star review !
It's great to know that our team provided excellent customer service throughout the process, and that you are enjoying your new kitchen. We appreciate you recommending us!
Kindest regards
Giorgia
Retail Customer Services

Valorada con 5 estrellas sobre 5

The company that I was buying my new…Kitchen cabinets from.

The company that I was buying my new kitchen through went out of business leaving me with half a kitchen.

Omega went above and beyond helping me get the missing items to allow me to complete the kitchen.

Outstanding customer service and excellent communication. Would highly recommend this company!

14 de abril de 2025
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Respuesta de Omega PLC

Hi Shane,
We are so glad we could assist you in completing your kitchen after the unfortunate closure of the other company. Our team is committed to providing excellent customer service, and we appreciate your recommendation!
Kindest regards
Giorgia
Retail Customer Services

Valorada con 5 estrellas sobre 5

Parmar’s properties we have been…

Parmar’s properties we have been Developing for decades with my late father,

The kitchen supplier for my new Devlopments they are great to deal with and any shortage or damages are dealt without a fuss on next day carrier with out any cost to the customer.

And the the quality of kitchen is superior
And looks very impressive and Expensive.
Also good on the price aswell.

Highly recommend this company if you’re looking for kitchen supplier ,

They also have there design team to help you .

And the best showroom at there factory.

1 de junio de 2025
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Respuesta de Omega PLC

We're happy to hear that you've had a positive experience with our kitchen supplies, prompt service, and quality. Thank you for recommending our company!
Kindest regards
Giorgia
Retail Customer Services

Valorada con 5 estrellas sobre 5

Great service from omega kitchens

Great service from Chris, really pleased with the repairs he did.
Friendly and helpful guy.

12 de junio de 2025
Opinión espontánea
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Respuesta de Omega PLC

Hi Susan,
We're happy to hear that you were pleased with the service and repairs. We appreciate you taking the time to leave us a 5 star review. I will also pass the feedback to Chris !
Kindest regards
Giorgia

Valorada con 1 estrellas sobre 5

We Would never purchase an Omega…

We Would never purchase an Omega Sheridan kitchen ever again.
The faults started within four to five months of the kitchen being installed, Blue paint peeling and chipping off on the handless doors to revel the white base coat, Three years on and three new sets of kitchen doors later(and three bills from kitchen fitters to fit the repacement doors) we are still in correspondance with Omega to rectify the poor quality doors, all doors have failed the rigorious and thorough technicians testing, we have since requested a completely new colour kitchen(Omega have refused us on this option)we felt a lighter colour door with a handle may rectify this issue.
Customer services are willing to replace our doors to a different style of door in the same colour, we are prepared to try a door with a handle to see if the problem will be rectified.
We feel strongly enough to contact Watchdog as our next option.
This has caused a great deal of stress over the past three years.

2 de junio de 2025
Opinión espontánea
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Respuesta de Omega PLC

Thank you for making Omega aware of the issues you are currently experiencing. We would like to investigate this for you further, therefore I’ve requested some additional information. if you can provide your order and contact details, our Customer Service team will contact you directly.
Kind regards
Vicky
Retail Customer Services

Valorada con 5 estrellas sobre 5

Good service

Good service

24 de abril de 2025
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Respuesta de Omega PLC

Thank you for leaving us a 5-star review !
I am glad to hear that you love the service you have received.
Kind regards
Giorgia

Valorada con 1 estrellas sobre 5

After 12 months we had a rep out to…

After 12 months we had a rep out to carry out scratch tests and concluded paint application was within acceptable standards. 4 years on there is not a door which isn't chipping under normal use. We are now at a point of considering replacing all doors and respraying the gables. I went with their kitchens as an alternative to the likes of howdens to acheive a more domestic look and feel. Having installed more commercial kitchens in office refits for the last 20 years I am certainly regretting this investment.

13 de abril de 2025
Opinión espontánea
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Respuesta de Omega PLC

Thank you for making Omega aware of the issues you are currently experiencing. We would like to investigate this for you further, therefore I’ve requested some additional information. if you can provide your order and contact details, our Customer Service team will contact you directly.
Kindest regards
Giorgia
Retail Customer Services

Valorada con 5 estrellas sobre 5

Great Service as always

Great Service as always, products arrive on time and in fully packed condition every time.

4 de abril de 2025
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Respuesta de Omega PLC

Morning,

Thank you for leaving us a 5-star review , I am glad to hear that the service you received was excellent. I will make sure to pass your feedback on !

Kindest regards
Giorgia
Retail Customer Services

Valorada con 5 estrellas sobre 5

The attention to detail and knowledge…

The attention to detail and knowledge of kitchen products go above and beyond any other kitchen company.

3 de diciembre de 2024
Opinión espontánea
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Respuesta de Omega PLC

Thank you for your kind words! We're thrilled to hear that you appreciate our attention to detail and knowledge of kitchen products. We strive to provide our customers with the best possible experience, and your feedback is greatly valued.
Kindest regards
Giorgia

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