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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mark and his team were very professional and made sure the work was completed to a very high standard for Symphony. We would also like to thank Vicky for being very efficient and making the process... Ver más

Valorada con 5 estrellas sobre 5

The fitter who replaced my doors and re-aligned other doors was friendly, helpful and very experienced. He went above and beyond what was expexted and all the work was completed in a timely manner.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the meta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Ston... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para cocina

Información proporcionada por diversas fuentes externas

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 91% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent work and support provided

Mark and his team were very professional and made sure the work was completed to a very high standard for Symphony.
We would also like to thank Vicky for being very efficient and making the process of scheduling the work timely and meeting our needs.
Could not thank Mark enough for his help, advice and for the standard of work provided. Very pleased with our now completed Symphony kitchen.

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Fitting

Engaging, efficient and friendly. My issue was resolved with knowledges and expediently

22 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Lee
Thank you very much for your 5 star review, its wonderful to hear that the fitter did a great job. We'll pass your compliments onto the team.
Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Replacement of Kitchen Doors

The fitter who replaced my doors and re-aligned other doors was friendly, helpful and very experienced.
He went above and beyond what was expexted and all the work was completed in a timely manner.

23 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Michael,

Thank you for your 5 star review. So we can pass on your compliments to the correct technician, would you kindly email the below details to reviews@symphony-group.co.uk:

- House builder
- Site name
- Plot number

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Job number-383473

Job number-383473

Jon came to replace a unit and was the most pleasant and cheerful man. He fitted the unit quickly and efficiently and even put a screw into another unit for me which had come loose . Am very pleased with the work and the service .
Thank you

21 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Janet,

Thank you for your lovely review. We're glad to hear that Jon provided such great service. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Morley and Scott were amazing

Morley and Scott were amazing. Professional and friendly. A great job done, super happy with the work done. Highly recommend for quality workmanship.

20 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Karen,
Thank you for your 5 Star Review. Its great to hear that Morley and Scott did an amazing job and that your very happy with the work they did. We will pass your feedback onto them.
Many Thanks
Emma

Valorada con 5 estrellas sobre 5

Alignment.

Michael Sutton was a pleasant competent worker. Worked well respecting belongings, fixtures and fittings.

16 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Lesley,

Thank you for your lovely feedback. That's great to hear that Michael was competent and respectful when completing the work at your property. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Engineer was very patient and gave…

Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the metal splashback.

16 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Diana
Thank you very much for your 5 star review, its wonderful to hear that the fitter did a great job. We'll pass your compliments onto him.

Many Thanks
Emma

Valorada con 5 estrellas sobre 5

Chris was very good

Chris was very good, professional and didn't stop grafting from the moment he entered to the moment he left the job. He talked me through what he needed to do and cracked on. Very polite and very helpful. Cheers Chris

15 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Arran,

Thank you for your review, it's great to hear that Chris worked hard and was professional. We'll pass on your feedback to him.

Kind Regards,
Alice

Valorada con 1 estrellas sobre 5

Bought a new build property and had…

Bought a new build property and had the kitchen worktop replaced as it was chipped, then the 2nd work top had sand paper scratches all over it. They said they would buff it as good will, but if they damaged it or anything went wrong as they were buffing the worktop this was on us and they would not take any responsibility. Then the joint has tuned yellow where they have replaced the old work top and said we have damaged it

1 de septiembre de 2025
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Samantha,
Thank you for your review, to enable us to look into this for you please would you email the following to reviews@symphony-group.co.uk.

The name of your house builder
The name of your development
Your plot number
Your full address
Your telephone number
Include an image of the worktop area.

Kind regards,
Russell

Valorada con 5 estrellas sobre 5

Chris ans Serge did a fantastic job…

Chris ans Serge did a fantastic job coming back to fix an issue from our new build home. Lovely lads and they were done in a couple of hours. You would also never knew they had been. Cleaned up after them selves ! Brilliant interaction

13 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Daniel,
Thank you for your 5 star review, its great to hear that Chris and Serge did a brilliant job. We'll pass your compliments onto them.

Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Michael Sutton was very helpful and…

Michael Sutton was very helpful and efficient. Brilliant job. Thanks.

13 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Angela,
Thank you for your 5 star review, its great to hear that Michael did a brilliant job. We'll pass your feedback onto him.
Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Ashley Wilson replaced a faulty kitchen…

Ashley Wilson replaced a faulty kitchen top, fantastic job done, first class cutting and joints, sink square, hob square as it should have been in the first place, very polite, friendly and professional.

10 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Mark,
That's brilliant to hear that Ashley did such a fantastic job in your kitchen. We'll pass on your feedback!
Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Mike Sutton was extremely professional

Mike Sutton was extremely professional, respectful and efficient. First rate tradesman!

7 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Shirley,
Thank you for your lovely feedback, we'll pass it on. That's great to hear that Mick was professional and efficient.
Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

We had a symphony kitchen fitted into…

We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Stonebridge carried out - symphony removed the kitchen and refitted. John Baker was the lead installer and he understood our concerns and worked hard (and late) to rectify them. I have to say out of all of the contractors that have been employed by Stonebridge, Symphony were the ones to keep us updated at all times.

13 de marzo de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Elissa,
That's great to hear that John worked hard and rectified any outstanding issues. We'll pass on your feedback and give him your compliments.
Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Michael S was great!

Michael Sutton came to help with a couple of snagging problems in our house. Friendly, kind and got the job done quick. Even went above and beyond to help with something else I was unsure about. Would recommend

9 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Ei
Thank you for your 5 star review, its great to hear that you feel Michael went above and beyond to help you. We'll pass your compliments onto him.
Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Great service

Great service, friendly and efficient

1 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Olivia
Thank you very much for your 5 star review, please would you email reviews@symphony-group.co.uk to let us know your House Builder, Development and Plot number and we will pass your compliments onto the technician.

Many Thanks
Emma

Valorada con 5 estrellas sobre 5

Michael Sutton was fab!!

Michael Sutton was great! He was knowledge and friendly, helping with issues in our kitchen. He was great with us when we asked lots of questions, and he helped fix an issue we didn’t know we had!

2 de abril de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Bobby,
Thank you for your 5 star review, its brilliant to hear that Michael has done a great job and was able to answer your questions. We'll pass on your compliments.
Kind regards,
Emma

Valorada con 5 estrellas sobre 5

Great work by Jon Pritchard…

Jon Pritchard attended our house today to look at and even up our worktop. He was very polite, clean and tidy and did a really professional job. So pleased with what he did. The worktop looks so much better now. Thank you so much 😊

30 de marzo de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Jodie,
Thank you for your 5 star review, its great to hear that you're so pleased with the work that Jon did. We'll happily pass on your thanks to him.
Kind regards,
Emma

Valorada con 5 estrellas sobre 5

Symphony reacted quickly to my request…

Symphony reacted quickly to my request and posted the parts needed very quickly. I cannot fault the customer services department, very polite and professional.

26 de marzo de 2026
Opinión espontánea
Logotipo de Symphony Group

Respuesta de Symphony Group

Hi Stephen,
Thank you very much for the 5 star review, its brilliant to hear we were able to help you on this request, we'll pass your compliments onto the team.
Kind regards,
Russell

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