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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I love my new pair of sheepskin slippers, just what I was looking for in terms of lightness and warmth! There was a small problem with one of my slippers, but their customer service was incredibl... Ver más

Valorada con 1 estrellas sobre 5

I have been buying sheepskin slippers for years and have bought from many brands. These are easily the cheapest and worst quality. They're very thin which makes them not comfortable or warm. Dont wast... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Advertised as genuine sheepskin slippers but definitely isnt real sheepskin, just feel cheap. Material had a crease at the toe and has weird semi circular marks along the sides above the sole. Checked... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Genuinely don’t know what all the bad reviews are about… I received my pot luck mule slippers in 3 days and they are beautiful! Lovely quality, real sheepskin, v chic, v fun. For the money you reall... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zapatería

Información proporcionada por diversas fuentes externas

Keep your feet warm in handmade sheepskin slippers available online at Onaie.com | Free UK standard delivery | Shop Sheepskin Moccasins


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

904 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Disappointed as the slippers became…

Disappointed as the slippers became very loose after just a couple of wears so are now too big.

10 de enero de 2023
Logotipo de onaie

Respuesta de onaie

Dear Sally,

We apologize for the dissatisfaction with your slippers. We understand that they became very loose after just a couple of wears and are now too big. We want to remind you that our slippers are handmade, so they will mold to the size of your foot. It looks like the size that you purchased might have been incorrect.

We would like to remind you that we have size guide available in our website, we advise you to check it before your next purchase, to ensure you are getting the right size for you.

Please let us know if there is anything else we can do to assist you. We appreciate your feedback and we're working hard to make sure that every customer is completely satisfied with their purchase.
Eve

Valorada con 4 estrellas sobre 5

Arrived in good time

Arrived in good time, well packaged, quality looks good, won't know for sure bought as a present......next Christmas... (Not Sure of exact date of arrival)

15 de diciembre de 2022
Valorada con 5 estrellas sobre 5

I just wanted to say BIG thank you

I just wanted to say BIG thank you! What a great experience when shopping at this store. I bought two pairs of slippers and asked if by any chance they could be delivered in 3 working days even though they didn’t have to do that, as I booked standard up to 14days service, I got my slippers in 3 days! Thank you! That is amazing customer service. Slippers looks lovely too. Very warm and comfy!

7 de enero de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Super uncomfortable with no flexibility…

Super uncomfortable with no flexibility in the soles. Wouldn’t recommend I’m afraid.

13 de diciembre de 2022
Opinión espontánea
Logotipo de onaie

Respuesta de onaie

Dear Ellie, We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further.
Eve

Valorada con 2 estrellas sobre 5

One to avoid

Thought I'd write a review on here as reviews on the website are carefully curated to ensure negative reviews never see the light of day. This isn't very helpful for making an informed choice.

I ordered a pair of slippers, which arrived in good time. They seemed very flimsy but fit well. I have now had them for 2 months and they are falling apart. The quality is atrocious. I think a huge part of sustainability is less waste. You may use sustainable materials, but if they end up in a bin after 2 months it doesn't really qualify as sustainable.

I recommend looking elsewhere.

22 de septiembre de 2022
Opinión espontánea
Logotipo de onaie

Respuesta de onaie

Dear Jim,
Sorry to hear about your experience,
Kindly email us on enquiries@onaie.com to resolve the issue as the slippers shouldn't to that after two months,
Thank you,
Eve

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