One Call Claims Opiniones 

17.307
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent communication and service. My car is in for repairs with One Call currently and has issued me with a courtesy hire car. When speaking with Nathaniel (NL3) he very kindly arranged for a big... Ver más

Valorada con 4 estrellas sobre 5

Getting through to the right department proved an issue despite calling the number left on my voicemail, however I spoke to ‘James’ who was clear and helpful with what my next steps were for my claim!... Ver más

Valorada con 5 estrellas sobre 5

The call was good in that I was shaken and upset by the situation with my neighbours clearly trying to pin the blame on me, even though the car was clearly on my land and parked sensibly. I did not en... Ver más

Valorada con 5 estrellas sobre 5

JD1 such lovely guy, spoken to him through interper relay video, meself as deaf person he was very calming, patience and very understanding. Love this service. I was bit nervous as its my first time... Ver más

Información sobre la empresa

  1. Finanzas y seguros

Escrito por la empresa

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities. We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited. With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims. Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet. Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us. Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

17 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,6

Todas las opiniones

(17.307)

2072 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First time I have insured with this…

First time I have insured with this company and I am so pleased with the professional way my claim has been dealt with. My car was hit by another driver whilst parked in a high street, I wasn’t even in the car, but everyone I have contact with has been helpful and thorough, I am so grateful for their support.

11 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bullying tactic …

I am having an awful experience with one call insurance.
My car has been written off,
I feel like I am being bullied into giving my bank details for an interim settlement before a settlement has been agreed. They are also saying I will be liable for the car hire if I do not give my bank details.
Will never use this insurer again

11 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

One Call Claims

One Call Claims dealt with my query regarding a rejected cheque from a third party insurer reasonably quickly and efficiently .

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful and Friendly staff

The staff were all very friendly and helpful. I could ask as many questions as I wanted without feeling I was wasting their time. I understood perfectly what I had to do and what would happen next. Thank you One Call

5 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful, friendly, considerate

Alesha was very helpful, accommodating and understanding. She answered my questions to the best of her ability, was polite, friendly and did not make me feel like she needed to rush my call despite having calls waiting.

5 de junio de 2026
Opinión espontánea

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