One Pound Sweets Opiniones 

2491
•
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I buy off these every single month. I started with the 24 bags of £1 sweets for £20 but now I buy the the 4 kg bundle, 1kg of each; Pink, Blue, fizzy and jelly, so much variety, alot of sweets ive nev... Ver más

Valorada con 5 estrellas sobre 5

This was my first order with the company. I was a little apprehensive because of some negative reviews. However my experience was good. Delivery was as expected - after a few days. I was please... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Found some sweets I wanted. Ordered. Arrived damaged. Website says any issues to email us, and "within 24hrs one of our help team members will be in touch". Well, 9 days later, 2 emails to... Ver más

Valorada con 5 estrellas sobre 5

I bought Black Jacks and Fruit Salads. Many of those who bought these sweets from various other websites were complaining that they were well out of date. Others said they had a funny chemical taste.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de chucherías

Escrito por la empresa

Online sweet shop selling all the best retro sweets from the 60s, 70s, 80s, 90s, 00s as well as modern sweets too. All delivered in speedy time and almost everything is only £1 per pack.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 5% de las opiniones negativas

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3,6

Todas las opiniones

(2491)

22 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I received my order 3 weeks ago

I received my order 3 weeks ago with items missing its taken 3 weeks for them to reply and they practically calling me a liar they said they emailed me twice and I didn't respond they haven't I've looked customer service is shocking they are not nice people only way to contact is by email

3 de enero de 2025
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

We emailed you back the same day and several days after this with no reply. If you responded when we asked your issue would have been resolved quicker.

Valorada con 2 estrellas sobre 5

Delivered quickly but short expiring…

Delivered quickly but short expiring date. Bought a box of 36 packs Cheetos crunchy cheese and the expiring date is on 2/3/2025 which is less than 2 months. I was expecting longer expiring date for products like this.

15 de enero de 2025
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Crisps have an average best before date of 6-10 weeks. They do not last long. So 43 days date from delivery to eat 30 small bags of crisps is plenty of time,

Valorada con 5 estrellas sobre 5

Hurray no excessive packaging

Hurray no excessive packaging
Delivered quickly and to my door. If yous had had more packets of the sweets I got I would have bought more so I'll be back. A returning customer!

7 de enero de 2025
Opinión espontánea
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Respuesta de One Pound Sweets

Thanks, Shona! We're thrilled you loved the service and our eco-friendly packaging. We'll do our best to keep those sweet treats in stock for you. Looking forward to your next visit! 🍬

Valorada con 4 estrellas sobre 5

Order arrived quickly

Order arrived quickly. Was disappointed with the sweet peanuts, not shaped like peanuts & no salty taste to them.

3 de enero de 2025
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks for your feedback, C! We'll definitely take a look into the sweet peanuts. Happy to hear the delivery was speedy! 🏃‍♂️💨

Valorada con 3 estrellas sobre 5

Late delivery even tough I paid extra…

Late delivery even tough I paid extra for a better service, no reply to my email enquiry.

18 de diciembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Hi Terence, sorry for the inconvenience! 😟 Please contact our customer service so we can sort this out for you. Thank you for bringing it to our attention.

Valorada con 5 estrellas sobre 5

Great value for money

Great value for money, fast, well packaged delivery

13 de diciembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks, we're glad to hear you appreciated the value and delivery! If you ever need anything else, we're here for you 😊

Valorada con 5 estrellas sobre 5

Excellent

Excellent range
Excellent prices
Excellent service
Really really pleased with the products.
Thank you 😆

10 de diciembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

We're thrilled to hear you're so pleased, Cathy! Your satisfaction with our range, prices, and service makes our day. Thanks for sharing your experience! 😊

Valorada con 5 estrellas sobre 5

☆:*´¨`*:☆ Fast Delivery ☆ Excellent ☆…

☆:*´¨`*:☆ Fast Delivery ☆ Excellent ☆ Thank You ☆:*´¨`*:☆

10 de diciembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks so much, Julie! We're thrilled to hear you enjoyed our fast delivery. Your feedback means a lot to us! 😊

Valorada con 1 estrellas sobre 5

Marketing hell

Great selection. Great service. Fast delivery. Reasonable prices.

Just such a shame they do not take data privacy seriously. Since making the order they’ve been hounding me with marketing every day (luckily I took a screenshot proving that I did not consent to marketing, so they can expect a nice complaint to the ICO).

I shan’t be using again - I cannot stand companies that do not take customer privacy and preferences seriously. No doubt they’re probably selling my details as well.

8 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

No problem

No problems at all, quick delivery and good price.

9 de diciembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks, Christine! Happy to hear you enjoyed our quick delivery and pricing. We're here for you anytime! 😊

Valorada con 4 estrellas sobre 5

Och Aye the chew ... bar!

Purchased some Iron Brew and Highland Toffee chew bars to send to my pals down south as a wee novelty

Fast dispatch and good communication throughout.

Items arrived well packaged and as described.

My only gripe is paying 15p a bar for them to turn up with 10p printed on the packaging. But I guess that's supply and demand for you ... and of course being a tight Scotsman! 😉

7 de diciembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks for the feedback, Mr. T! We're happy you enjoyed the products and appreciated our service. We'll keep your pricing note in mind for future improvements. Hope your pals love their treats! 😊

Valorada con 5 estrellas sobre 5

Delivery was on time…

Delivery was on time everything in good condition look forward to the treats at Christmas thank you

7 de diciembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks Liz! We're so glad to hear everything arrived in good condition. Enjoy the treats, and have a wonderful Christmas! 🎄😊

Valorada con 5 estrellas sobre 5

Retro sweets

I bought a lot of the retro sweets and have tried the lemon bonbons and the strawberry ones and the the rosy apples and they are just as I remember back in the day fantastic, can’t wait till I try the rest will deffo be buying again

4 de diciembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks so much, Audrey! 😊 We're thrilled to know our sweets bring back sweet memories for you. Enjoy the rest of your retro treat adventure, and we can't wait to see you back for more! 🍬🍓🍋

Valorada con 3 estrellas sobre 5

Feel cheated

Order came pretty quickly and everything seems ok. I honestly feel cheated by the company though. I ordered 2 out of date mystery products for £1.50 each just to see what I'd get. Well, what I recieved was 2 out of date bags of crisps that when in date, sell for £1.25!!! Does feel a little bit scammy to be honest

5 de diciembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Hi Danielle, sorry to hear you feel this way. We strive for transparency and want to address your concerns. Please reach out to our customer service so we can resolve this for you. Your feedback is valuable to us.

Valorada con 3 estrellas sobre 5

Not yet receive an e-invoice and since…

Not yet receive an e-invoice and since I ordered all items on the 27th November and is not 2nd December and still awaiting for the items...

27 de noviembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Hi Edwin, sorry to hear about the delay! Please contact our customer service for help. They’ll be happy to assist you with the invoice and delivery status 📦.

Valorada con 5 estrellas sobre 5

Very quick deliver of my order

Very quick delivery. Turned up just a bit later than the time slot advised

29 de noviembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks for the feedback, Helen! We're happy you got your order quickly. We'll work on fine-tuning those delivery times. 🚚💨

Valorada con 5 estrellas sobre 5

Swift accurately service

Swift accurately service, great products too.

29 de noviembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks for the awesome feedback, Chris! We're thrilled you enjoyed the service and products. 😊 Looking forward to your next visit!

Valorada con 5 estrellas sobre 5

Fantastic

Great choice, fantastic prices, much cheaper than the shops. Fast delivery, good communication. What more could you ask for!

25 de noviembre de 2024
Opinión espontánea
Logotipo de One Pound Sweets

Respuesta de One Pound Sweets

Thanks so much, Patricia! We're thrilled you enjoyed our service and found great prices. If you ever need anything else, we're here for you. 😊

Valorada con 1 estrellas sobre 5

Absolutely Avoid

Absolutely Avoid.

I made and order with these and the parcel has got lost. I appreciate, this is not their issue, however, the courier has told me the parcel is lost yet One Pound Sweets are refusing to give me a refund as of yet.

14 de noviembre de 2024
Opinión espontánea

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