I was happy I could have this consultation, the answer was very fast and I could travel for work knowing I’m already equipped with what I need. Prescription was ready quite quickly as well and I had a... Ver más
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Consulta las opiniones de los clientes
This is a dangerous place, these people are here to ask you enough questions to not have issues if something goes wrong with you, and then cash out. I sent a few follow up questions, asking f... Ver más
La empresa ha respondido
I have been using Lloyds online pharmacy for my weight loss journey on Mounjaro on and off since 2024. I have been supported by the clinicians all the way through. Any questions are usually answer... Ver más
It was a simple process, and all I had to do was answer a few questions and give brief details about my symptoms. The doctor then emailed me to ask for more information, then it was approved and the m... Ver más
Información sobre la empresa
- Proveedor online de medicamentos por prescripción
- Clínica de Salud de la Mujer
- Farmacia online
- Farmacia
- Clínica para viajeros
- Servicio de adelgazamiento
Sobre LloydsPharmacy Online Doctor
Escrito por la empresa
LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups.
As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments
Información de contacto
50 – 54 Wigmore Street, W1U 2AU, London, Reino Unido
- 020 7989 9888
- support@lloydsonlinedoctor.com
- onlinedoctor.lloydspharmacy.com
4,3
Excelente
16 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
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Straightforward and easy to use.
Straightforward and easy to use.
11 de mayo de 2026
Opinión espontánea
Especially Easy Online Experience …
Using Lloyds Online was particularly easy compared with other sites. The reply from a doctor was immediate too!
I received the item next day so absolutely no complaint at all.
Thank you
12 de mayo de 2026
Opinión espontánea
I found it very easy to use.
8 de mayo de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Great until there is a problem....
Update. Company refuses to refund or replace the defective pen after many weeks/ months ... and blames me!!
Buyer beware and stay clear as you too could be hundreds of pounds out of pocket for substandard pens.
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Been ordering injection medicine for over a year and all ok ... Until the last batch.
Injection pen defective and jammed and it's been weeks and weeks trying to get a refund. Videos sent, messages, online forms, everything.
I've lost hundreds of pounds and they are making it extremely difficult if not impossible to resolve.
1 de abril de 2026
Opinión espontánea
Respuesta de LloydsPharmacy Online Doctor
Dear Karen,
Thank you for taking the time to leave us a review.
We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.
As soon as we hear back from you, we'll do everything we can to help.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
Very good consultation & customer service on their website .
Very good consultation , good management & excellent customer services .
Happy & very satisfied by the very professional customer service & he very organised lay out provided on line . Highly recommended buying from such a reputable decent pharmacy .
1 de noviembre de 2025
Opinión espontánea
Easy to navigate website very good…
Easy to navigate website very good advice honest and professional.
9 de mayo de 2026
Opinión espontánea
Here’s the scenario
Here’s the scenario, you’ve got a repeat prescription that you pay for monthly,your credit card renews your card and changes your card number!
All we need to do is update the card details online with Lloyds Pharmacy online..
Well you can’t. Not according to the website or customer services over the phone. What you do is wait for 2-3 card declines before you’re prompted to update before your prescription is permanently cancelled.
That’s what I’ve been told
This needs sorting out.
11 de mayo de 2026
Opinión espontánea
Respuesta de LloydsPharmacy Online Doctor
Dear Mark,
Thank you for taking the time to leave us a review.
We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.
As soon as we hear back from you, we'll do everything we can to help.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
its easy to set up
have been with this pharmacy for awhile now i find it easy to set up your medication on line and once you have filled the questions out you just have to go through it so you dont have to do it again oh and delivery is brilliant ordered my tablets Thursday they came Saturday
7 de mayo de 2026
Opinión espontánea
Quick response from the Dr.....all…
Quick response from the Dr.....all round great service 👍
11 de mayo de 2026
Opinión espontánea
Super easy to use and quick decision/…
Super easy to use and quick decision/ deapatch
11 de mayo de 2026
Opinión espontánea
Fast and efficient service
Fast and efficient service. Not cheap, but delivery is free to local Post Office. Robust questionnaire before prescribed meds were approved.
6 de mayo de 2026
Opinión espontánea
Asked what needed to be asked
Asked what needed to be asked. Made recommendations which I followed. Will see the results when the prescription comes.
1 de mayo de 2026
Opinión espontánea
Fast and efficient service
Fast and efficient service. Fast delivery
30 de abril de 2026
Opinión espontánea
Consultation precise and professional.
Consultation precise and professional.
1 de mayo de 2026
Opinión espontánea
Service as it should be
The service was easy to navigate, choosing a treatment was straightforward. The period from making a choice to getting approval was very quick. The delivery happened quickly, so overall a good experience.
28 de abril de 2026
Opinión espontánea
Excellent service and consultation.
28 de abril de 2026
Opinión espontánea
I paid for next day delivery on Monday…
I paid for next day delivery on Monday and it is Thursday and still hasn’t been delivered to felmores post office which is due to close for the last time on Friday 1st May .
28 de abril de 2026
Opinión espontánea
Respuesta de LloydsPharmacy Online Doctor
Dear David,
Please accept our sincere apologies for the experience you have had using our service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login
We will be able to investigate this for you as soon as.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
6 weeks to wait for a appointment from…
6 weeks to wait for a appointment from the NHS, this was a much simpler and quicker process.
17 de abril de 2026
Opinión espontánea
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