I was happy I could have this consultation, the answer was very fast and I could travel for work knowing I’m already equipped with what I need. Prescription was ready quite quickly as well and I had a... Ver más
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Consulta las opiniones de los clientes
I have been using Lloyds online pharmacy for my weight loss journey on Mounjaro on and off since 2024. I have been supported by the clinicians all the way through. Any questions are usually answer... Ver más
Terrible complicated service do not supply you directly with medicine or things you require go to a second party no comeback no refund . Charge me or try to sell me more than I requested much higher p... Ver más
La empresa ha respondido
It was a simple process, and all I had to do was answer a few questions and give brief details about my symptoms. The doctor then emailed me to ask for more information, then it was approved and the m... Ver más
Información sobre la empresa
- Proveedor online de medicamentos por prescripción
- Clínica de Salud de la Mujer
- Farmacia online
- Farmacia
- Clínica para viajeros
- Servicio de adelgazamiento
Sobre LloydsPharmacy Online Doctor
Escrito por la empresa
LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups.
As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments
Información de contacto
50 – 54 Wigmore Street, W1U 2AU, London, Reino Unido
- 020 7989 9888
- support@lloydsonlinedoctor.com
- onlinedoctor.lloydspharmacy.com
4,3
Excelente
16 mil opiniones
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Simple consultation and super quick delivery
The online consultation was extremely easy to navigate and the delivery was next day. I cannot fault Lloyds Pharmacy, I have not used them before but certainly will again!
24 de abril de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Absolutely terrible didn’t realize you…
Absolutely terrible didn’t realize you can get this for free in the pharmacy, but Lloyd’s failed to tell me this and charge me £30 instead
20 de abril de 2026
Opinión espontánea
Respuesta de LloydsPharmacy Online Doctor
Dear Customer,
Please accept our sincere apologies for the experience you have had using our service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login
We will be able to investigate this for you as soon as.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
Really great service followed by a very…
Really great service followed by a very quick delivery
18/04/2026
18 de abril de 2026
Opinión espontánea
Quick, Through and Efficient
Consultation process was thorough and easy to follow. Review by clinician was provided quickly. Medication was received the next working day. Great service
18 de abril de 2026
Opinión espontánea
The experience was managed well
The experience was managed well the questionnaire was through and acted on well by the online Dr's, contacting me for further clarification before issuing the medication. Have used in the passed and would again with my recommendation.
10 de abril de 2026
Opinión espontánea
The online consultation was very easy…
The online consultation was very easy just answer a few straight forward questions and then your good to go place your order.
11 de abril de 2026
Opinión espontánea
All very easy was follow and reorder
All very easy was follow and reorder
11 de abril de 2026
Opinión espontánea
The consultation was ok, not the rest..
The consultation part was fine, but the parcel was sent to the wrong address. I spent an hour on the phone, only to be forwarded to a different company who had no idea what I was talking about. I had to ring back, was on hold again for 30 minutes, and was told I would get a call back from a specialised team. 3 days later, not a word. I had to travel to the address myself, and recover the item. I also emailed and never received a reply. One of the worst pieces of costumer service have ever received. I also had a nightmare using the phone service. I kept trying option 4, but it kept asking me to start again. I had to choose a different option than I needed.
7 de abril de 2026
Opinión espontánea
Respuesta de LloydsPharmacy Online Doctor
Dear James,
We are very sorry to hear that you haven’t had a good experience using our service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
Furthermore, we have sent you a message on your patient account regarding your order and how to proceed.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
Easy to contact
Simple process to contact and ask a question, and a quick reply regarding delivery while I am away from home.
8 de abril de 2026
Opinión espontánea
Speedy service, always reliable
LloydsPharmacy is always super easy to use with quick consultation and speedy delivery. I've been using them for years because they're so efficient!
8 de abril de 2026
Opinión espontánea
Poor service
Poor service. Not delivered as advertised on next day delivery. Medication ordered 31/3/26 and was meant to be next day delivery, order received 4/4/26. delay in medication being administered, took 3 days for request to be looked into.
4 de abril de 2026
Opinión espontánea
Respuesta de LloydsPharmacy Online Doctor
Dear Jane,
Please accept our sincere apologies for the experience you have had using our service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login
We will be able to investigate this for you as soon as.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
Very quick and easy to reorder
Easy to reorder and the consultation was easy to complete. One completed, the review was done were quickly and the product was then sent out immediately
1 de abril de 2026
Opinión espontánea
Respuesta de LloydsPharmacy Online Doctor
Dear Jennifer,
Thank you for your 5-star review. We’re pleased to hear that you had a positive experience with our service.
Kind regards,
LloydsPharmacy Online Doctor
Easy website to navigate
Easy website to navigate. Very good online support with weight loss injections. Excellent customer service - Replying very fast to online questions.
4 de abril de 2026
Opinión espontánea
Fast and Effective
Fast, effective, and informative service. Easy to use and straightforward to understand.
3 de abril de 2026
Opinión espontánea
Signed me up to recurring charge…
Signed me up to recurring charge subscription I never asked for. Refused to refund money although I hadnt recieved the order.
3 de abril de 2026
Opinión espontánea
Respuesta de LloydsPharmacy Online Doctor
Dear Neil,
Please accept our sincere apologies for the experience you have had using our service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login
We will be able to investigate this for you as soon as.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
I’ve been using Lloyds online pharmacy…
I’ve been using Lloyds online pharmacy for years & had no issues such a smooth & fast process
3 de abril de 2026
Opinión espontánea
Respuesta de LloydsPharmacy Online Doctor
Dear Jayde,
Your positive review is greatly valued. We’re committed to maintaining a high standard of service.
Kind regards,
LloydsPharmacy Online Doctor
First class service with excellent consultation
First class service with excellent consultation. Prompt response received.
2 de abril de 2026
Opinión espontánea
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