LloydsPharmacy Online Doctor Opiniones 

16.430
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was happy I could have this consultation, the answer was very fast and I could travel for work knowing I’m already equipped with what I need. Prescription was ready quite quickly as well and I had a... Ver más

Valorada con 5 estrellas sobre 5

I have been using Lloyds online pharmacy for my weight loss journey on Mounjaro on and off since 2024. I have been supported by the clinicians all the way through. Any questions are usually answer... Ver más

Valorada con 1 estrellas sobre 5

Terrible complicated service do not supply you directly with medicine or things you require go to a second party no comeback no refund . Charge me or try to sell me more than I requested much higher p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was a simple process, and all I had to do was answer a few questions and give brief details about my symptoms. The doctor then emailed me to ask for more information, then it was approved and the m... Ver más

Información sobre la empresa

  1. Proveedor online de medicamentos por prescripción
  2. Clínica de Salud de la Mujer
  3. Farmacia online
  4. Farmacia
  5. Clínica para viajeros
  6. Servicio de adelgazamiento

Sobre LloydsPharmacy Online Doctor

Escrito por la empresa

LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups. As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

16 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,3

Todas las opiniones

(16.430)

435 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Confidence in the system

The response from the medical team is virtually instant. Even if you have had a break from your medication they keep in contact ,which gives me confidence in the system.

4 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

no delivery yet

1 de marzo de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear Alan,

Thank you for taking the time to leave us a review.   

We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.    

As soon as we hear back from you, we'll do everything we can to help.   

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Valorada con 1 estrellas sobre 5

Expensive and unreliable!!!

It says on the website that the medication can be collected the same day. I paid £162 for the tablets, came to the pharmacy, and was told they were not in stock.
I contacted you again and asked you to find a pharmacy where I could get the medication. A few hours later, I was directed to another pharmacy, where I was again told that the medication was not in stock. I called them, and they said they couldn’t help and that the medication would only be available tomorrow.
I feel unwell, I’ve lost a working day, and I’m feeling really bad about this situation. Order nr. _5293809_1 .

26 de febrero de 2026
Opinión espontánea
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Respuesta de LloydsPharmacy Online Doctor

Dear Customer,

Please accept our sincere apologies for the experience you have had using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

We will be able to investigate this for you as soon as.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Valorada con 5 estrellas sobre 5

Efficient all checks made and fast…

Efficient all checks made and fast delivery

26 de febrero de 2026
Opinión espontánea
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Respuesta de LloydsPharmacy Online Doctor

Dear Sue,

Thank you for taking the time to share your feedback. Your positive review is greatly valued.

Kind regards,
LloydsPharmacy Online Doctor

Valorada con 2 estrellas sobre 5

Delivery below standard

Paid for next day delivery 3 days ago still hasn't arrived. Good process ordering but the delivery service is not up to standard.

25 de febrero de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear Peter,

We are very sorry to hear that you haven’t had a good experience using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

Furthermore, we have sent you a message on your patient account regarding your order and how to proceed.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery, accepted quickly and efficiently an order change without issue.

24 de febrero de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear Andy,

Thank you for taking the time to share your feedback we are pleased to know that your experience has been a positive one.

Kind regards,
LloydsPharmacy Online Doctor

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