LloydsPharmacy Online Doctor Opiniones 

16.430
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was happy I could have this consultation, the answer was very fast and I could travel for work knowing I’m already equipped with what I need. Prescription was ready quite quickly as well and I had a... Ver más

Valorada con 5 estrellas sobre 5

I have been using Lloyds online pharmacy for my weight loss journey on Mounjaro on and off since 2024. I have been supported by the clinicians all the way through. Any questions are usually answer... Ver más

Valorada con 1 estrellas sobre 5

Terrible complicated service do not supply you directly with medicine or things you require go to a second party no comeback no refund . Charge me or try to sell me more than I requested much higher p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was a simple process, and all I had to do was answer a few questions and give brief details about my symptoms. The doctor then emailed me to ask for more information, then it was approved and the m... Ver más

Información sobre la empresa

  1. Proveedor online de medicamentos por prescripción
  2. Clínica de Salud de la Mujer
  3. Farmacia online
  4. Farmacia
  5. Clínica para viajeros
  6. Servicio de adelgazamiento

Sobre LloydsPharmacy Online Doctor

Escrito por la empresa

LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups. As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

16 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(16.430)

435 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Start great, finished abysmally!

The consultation was great and went through very quickly, within 10mins. This is where it went wrong. The order was approved before the 5pm cut off date (16:30) for next day delivery. By the following day (13:00) I still had received any notification that the product had been shipped, so I followed up asking why the next day delivery target had not been met and I should’ve refunded my fee. I received a response from the customer service apologising for the delay and confirming the order will be sent out that day and they will refund the Next Day delivery charge. The following day I had still not received any confirmation that the order had been shipped, despite Evri confirming they were expecting the order. It is now the fourth day since the order was placed and I have still not received my medication. Whilst this is not critical medicine if it were I’d be in a rather difficult position of if I were reliant on the next day service. Now this could be the fault of Evri however they have confirmed that they have yet to receive the order. This is poor service

19 de febrero de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear Russell,

Please accept our sincere apologies for the experience you have had using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

We will be able to investigate this for you as soon as.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Valorada con 5 estrellas sobre 5

Quick and easy

The online consultation was both quick and thorough. It was easy to complete on my phone. Once completed I received a response in a few minutes with the medication being delivered less than 48 hours later even though I selected the free of charge standard delivery.

19 de febrero de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear John,

Thank you for your 5-star review. We’re pleased to hear that you had a positive experience with our service.

Kind regards,
LloydsPharmacy Online Doctor

Valorada con 5 estrellas sobre 5

Excellent but no loyalty discount!

Excellent service as repeat customer. Shame they couldn't send me a discount code!

21 de febrero de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear Emma,

Thank you for taking the time to leave us a review. We’re pleased with your positive feedback and appreciate your suggestions for improvement.

Kind regards,
LloydsPharmacy Online Doctor

Valorada con 5 estrellas sobre 5

Recommended

Quick, simple process. Easy to access via an online account. Well pleased with the service

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hi,Good Lloyds Pharmacy 🙏

Hi,
You deserve more than 5 stars 💯🙏💯.
I ordered and in 2 days arrived my item so happy,and i appreciate it for everything.I will order more 💯
I will recommend you Lloyds Pharmacy to everyone.
Many Thanks 🎊🎉💯🙏

4 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I still don’t have my medication which…

I still don’t have my medication which I meant to take tomorrow and now the chemist is closed until Monday, which is far too late. I ordered and it says ready for collection, went same day, said they didn’t have it and that they will send me a text, well I am still waiting since Wednesday.

4 de febrero de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear Customer,

We are very sorry to hear that you haven’t had a good experience using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

Furthermore, we have sent you a message on your patient account regarding your order and how to proceed.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

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