I ordered several products, loving the cleanser shampoo and conditioner. Another product didn't suit my hair. I emailed Only Curls and was given useful advice but it didn't help. I contacted them ag... Ver más
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I ordered several products, loving the cleanser shampoo and conditioner. Another product didn't suit my hair. I emailed Only Curls and was given useful advice but it didn't help. I contacted them ag... Ver más
La empresa ha respondido
First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Ver más
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Ordered blue satin lined beanie with pompom on Wednesday pm.It arrived today, Saturday. Lovely soft fabric and satin smooth lining that will not squish my curls. At the age of 73 I have finally got to... Ver más
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Sadly still waiting for my order. Can't speak to a human! AI generated customer service no help.
La empresa ha respondido
Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.
PO Box 73637, SW14 9DA, London, Reino Unido
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I have been an Only Curls customer since 2021. I had purchased the whole product line, including (and most importantly) a scalp exfoliator they introduced shortly after I started purchasing from them.
It was amazing! The. They cancelled it. No warning, nothing. Just gone. I have been told now for just over 3 years, “be patient it is coming back”.
After 3 years of nothing, I asked them if they could send me the list of ingredients that were in the label of the original product so that I could find something else to use. Not their special formula, just the ingredients as listed on the label (which I would have kept if they had told me that they were cancelling it).
Twice this week, I have been told no. They will not provide that very basic level of customer service. They are “reformulating” and that “takes time” 😤
There are a LOT of other companies out there who provide excellent products for curly hair, which is great, because after this level of customer service, I am done with Only Curls.

Respuesta de Only Curls
My daughter has curly hair and would get really stressed out trying to tame and style it, it was a struggle. We came across only curls on social media so ordered the starter kit.
These products are amazing and the 4 step process is easy to follow. She was over the moon with the results and actually looks forward to washing and styling her hair. I finally have a happy child who can embrace her curls. I will be ordering the full size products now.

Respuesta de Only Curls
I started using the wavy bundle and have found the products excellent. Not only does my hair feel very soft but my wavy curls hold their shape, meaning that I haven’t had to wash my hair as frequently as before. The wavy curls are more defined and I can let my hair dry naturally rather than blast it with heat. Thanks Only Curls.

Respuesta de Only Curls
Amazing!!!!! I have had curly hair all my life but as I am allowing my grey to come through it’s growing straighter and soft. Can’t do anything with it. I tried the starter bundle for curly hair and won’t use anything else. And when my order arrived one of the pumps had broken. I emailed and a new one on the post same day. Excellent products!!!

Respuesta de Only Curls
I have been purchasing products from Only Curls for a little while now. The products themselves, such as the curl mousse, hair towels, and mist bottles, have been very high-quality and great to use. The mousse is so light and lasts for such a long time! I have a few chronic illnesses that can make sorting my hair out difficult, and every single time I have asked for advice or help, the customer service team have gone above and beyond to help me. I leave every conversation with smile on my face, they are a breath of fresh air and I am super grateful for their kindness!

Respuesta de Only Curls
Fantastic products and lovely customer service. The products are the best I have used, and I have tried many!

Respuesta de Only Curls

Respuesta de Only Curls
Only Curls are genuinely the best products i’ve ever used! i have struggled since i was young with my curls and these products have truly changed my life. if you’re looking for reliable and consistent results, you NEED to buy!! so so so amazing!

Respuesta de Only Curls
Took a gamble after watching the video on Instagram.
OMG. I am blown away. Ive suppressed my long black waves for 40 yrs with straightening because without straightening, my hair was wavy, dull straw.
But let me tell you, i used the only curls cleanser, conditioner and curl creme and now have the most glorious shiny natural waves.
I am absolutely gobsmacked AND!.. No need now to fry my hair to death with straighteners ever again
Oh and lastly but importantly, the smell is divine, like a coconutty aroma, so I've not needed to wear perfume.
It's revolutionary honestly.

Respuesta de Only Curls
I was sceptical about buying more curl products that wouldnt do what they say, but how wrong was i!! My curls look the best they ever have, minimal frizz, and they hold! I just use the refresh spray the next day and they look as good as wash day! Amazing stuff....highly recommend!

Respuesta de Only Curls
I have been using OC products for a while now and have found them to be exceptionally effective for controlling my curls. Unfortunately, I recently started to react to their Berry Blossom products, so I contacted Lizzie, who was extremely helpful. I was very kindly sent a set of the fragrance free products to try and I can happily say, it seems to have sorted the issue. So, thank you OC for always being helpful and for being an amazing company 😃

Respuesta de Only Curls
I’ve finally embraced my natural wavy curls after finding products that actually work for my hair—and I’m so glad I did.
I’ve been using Only Curls for the past 6 months, and my routine has never been easier. On wash day, I apply the cream to wet hair, follow with the gel, and finish with hair oil once it’s dry. For refresh days, the water spray and refresh spray keep my curls looking defined and hydrated.
I also invested in the hair towel and silk band, and now just order refill pouches to top up my bottles—super convenient.
Honestly, it’s the best range I’ve found for my hair type. Plus, their customer service is amazing—when my pump bottle stopped working, they sent a replacement straight away.
Highly recommend if you’re looking to embrace your natural curls. They even have starter kits if you’re unsure where to begin!

Respuesta de Only Curls
Love the products that are made especially for people with curly hair. My daughter (19) has struggled for years to find stuff that works for her, we have bought and tried so many different products. She has found that Only Curls products are amazing for her beautiful natural curls! Highly recommend to anyone with curly hair who is struggling to find products that work. Plus the customer service, delivery, cost etc is all fantastic too!!!!!

Respuesta de Only Curls
I strongly advise against buying from this website. I placed an order for several products and the payment was processed successfully—the money has already been debited from my account. However, I never received an order confirmation email, and despite my efforts to reach out, nobody has responded to my inquiries. It is unacceptable to take a customer's money and then provide zero information or support. Very poor customer service and a highly frustrating experience. Save your money and shop elsewhere.

Respuesta de Only Curls
I've recently placed yet another order for Only Curls Hydrating Curl cream. This time for the environmentally friendly refill pouch. I've been using it for at least four years now because it's great for my fine wavey hair giving it body even if I dry it straight & if I scrunch dry my hair it defines my soft waves. Love this product, tried so many products over the years but this is the best. Only Curls have always offered a quick delivery & a hassle free experience. I can highly recommend Only Curls for straight or curly hair.

Respuesta de Only Curls
I’ve had such a great experience with Only Curls. The website is really easy to navigate, which makes finding the right products simple—even when you’re still figuring out what works best for your hair.
I naturally have straight hair but had it permed to achieve curls, and these are honestly the only products that make my hair look amazing. My curls always come out defined, soft, and healthy-looking.
Shipping is always quick, which is a huge plus. What really stood out to me, though, was their customer service. I once accidentally bought a product meant for coily hair, and when I reached out, they were super quick to make it right. They helped me get the products that actually work for me without any hassle.
Overall, I couldn’t recommend Only Curls enough—great products, fast delivery, and genuinely helpful support.

Respuesta de Only Curls
Recently had an issue with an order, contacted the customer service team and they were fabulous - dealt with my issue quickly and efficiently, communication was really good and friendly too!! Great service

Respuesta de Only Curls
Update from my last review. Leaving White clumps in my hair.
After a few tips from Only Curls the mega hold gel still left white clumps in my hair, no matter how much i scrunch the products in my hair. Only Curls were amazing, knowing that I'd ordered these products from Boots, they honoured my order and sent me out the enchanting gel which was super amazing of them. I can honestly say they were true to their word and with a quick delivery. Im have bouncy curly hair with no white clumps. Thank you so, so much for taking the time to help with my dilemma.

Respuesta de Only Curls
Absolutely delighted with Only Curls products and high quality of customer care. After being diagnosed with breast cancer and undergoing chemo my hair came back curly much to my delight. 😁 It stayed that way for about 3 years and I used Only Curls products. I’d stocked up on refill pouches and bottles but ended up not needing them having to accept that my hair was back to straight. The Only Curls team couldn’t have been more helpful accepting the return of the order. The level of personal service is unusual in this day and age and really sets Only Curls apart. I wouldn’t hesitate to recommend the business for its products, service and culture. Thank you! 🙏

Respuesta de Only Curls
Excellent company even better products, can’t rate highly enough ⭐️⭐️⭐️⭐️⭐️

Respuesta de Only Curls
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