My husband and I had an appointment at Warwick Branch today and the optometrist was so rude and rushed. She told me I was taking too long to see which eye I felt was better and snatched the brochure o... Ver más
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Went into OPSM Mt Ommaney QLD for a repair on my glasses. Was looked after by Wilson who was just amazing, wonderfully courteous and very helpful, fixing the problem and taking great care the glasses... Ver más
I set up a 12 month vision plan for 2 pairs of glasses. Checked my bank account & 4 extra payments have been deducted. Explanation: ‘The plans are usually 3 pairs for 3 years.’ Very inefficient sy... Ver más
Very recently visited the Southland store looking to order glasses. Thought I’d give a different company to where I normally have my test and order my script. Spent at least 10mins in store with... Ver más
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OPSM has created this page so we can engage with our customers to share useful tips + information about eyecare and eyewear. We love to hear all of your questions, commentary and constructive feedback but please remember to be respectful to others who ...
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4103, Fairfield, Italia
- opsm.com.au
1,7
Muy malo
147 opiniones
No ha contestado las opiniones negativas
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Unsatisfactory service
Understandably , with COVID 19, services and staff are reduced. Jowever, I amverysure OPSM.could be a little more effective and efficient cancelling their clients in proper timing
First: appointment made at Guanghalin, was cancelled within.2days.
Asked to book with Belconnen or Woden.
Appointment made with Belconnen at 0945 on monday, which is today 6 april.
Thrn received a call yesterday to pushback till 12noon.
Then at 0940 hrs, received a call asking questions of neccesity of appointment. I really think this IS STAFF INEFFICIENCY!! Why are these questions not asked right at the beginning!! Staff shouldbe more proactive in scheduling, instead of wasting time on all repeat calls.
5 de abril de 2020
Opinión espontánea
Very Happy, Great Staff, Friendly Service!
Brilliant & Competent staff!
I have purchased 3 sets of Prescription glasses from OPSM In store now with only one problem that was rectified immediately,
1 - Spent $700 on a set of Oakley glasses, great service very friendly,
Took just over a week for the lenses to arrive but when they did they were made slightly wrong,
The staff rectified the lense within a week and had no problems after that.
2 & 3 - Spent $800 for both,
I purchased a set of Script Sunnies and replaced the oakleys with some raybans with all the extras,
Staff were great everything I wanted turned up as expected and so far so good.
Highly recommend thanks OPSM!!
1 de marzo de 2020
Opinión espontánea
Total RIP off service
Total RIP off service
Lots of optional extras were added to my order without my consent or knowledge.
I canceled the orders and complained and my complaint was not even acknowledged.
Beware of using this optician service.
16 de octubre de 2019
Opinión espontánea
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