I have a pair of Opticron binoculars which needed repair. I contacted the company's service department and they were very helpful from start to finish. They have done a great job on them & even reduc... Ver más
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Consulta las opiniones de los clientes
My experience with this company started when I called to ask a question regarding a product. I spoke to Pete Gamby who was friendly, really helpful and very knowledgeable. The product is very good... Ver más
Opticron Service and repairs were excellent. Our binoculars came back like new. Quick, efficient and very helpful. Probably the best service we have had. We've been using Opticron binoculars for abou... Ver más
I needed to replace an old pair of Opticron 8x32 WP DWCF.GA binoculars which recently got damaged, and are no longer made. These new ones, labelled Discovery 8x32 WA ED are even better. Wider field... Ver más
Información sobre la empresa
Escrito por la empresa
Opticron has been supplying binoculars, scopes and other optical products for birdwatchers and other wildlife enthusiasts for more than 50 years. It prides itself on offering a value for money product backed with industry-leading pre- and post-sales support. Products are designed and engineered in partnership with a small number of Japan’s elite optical manufacturers.
Información de contacto
Unit 21 Titan Court Laporte Way, LU4 8EF, Luton, Reino Unido
- 01582 726 522
- sales@opticron.co.uk
- opticron.co.uk
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I have a 30 year old pair of Opticron…
I have a 30 year old pair of Opticron High Resolution 10x42 Binoculars. The right eye piece used for eye adjustment was totally loose and I thought it would have to be repaced. On ringing Opticron's Service department I was given advice on the phone how to do the job myself for free. They are now back in full working order. Great service for 30 years
The usual speedy and professional…
The usual speedy and professional response. Thank you
i boughta pair of 10x42 bga 27 years…
i boughta pair of 10x42 bga 27 years ago and they are still perfect thats why i come back to you
A well set out website and very prompt…
A well set out website and very prompt and efficient service
I needed lens caps for a pair of Zeiss…
I needed lens caps for a pair of Zeiss binoculars which Zeiss could not supply. Opticron provided a vast array of suitable caps in different sizes, and a pair of 34mm diameter ones fit the bill exactly. Ordering, payment and delivery were swift and easy.
Fabulous product. Great support.
Fabulous clarity and quality from my BGA 10x42 monocular, and great after sale service and advice from Sarah on the Opticron helpline team.
Sent in a pair of binoculars for a…
Sent in a pair of binoculars for a service and minor repair. Returned on time at a very fair price and now looking like new. Totally satisfied - thanks!
I was sent the wrong product (binocular…
I was sent the wrong product (binocular harness connector set), despite having had a prior detailed conversation with customer support person about the connector set compati le with my Opticron harness. This resulted in having to pay for the return of product in exchange for the correct one. Disappointingly, Opticron made an error in swapping the product and sent me the same (wrong) connector set again. Result: a lot of hassle for me to get the right product.
Opticron Explorer Binoculars (NOT AGAIN)
Bought a pair of binoculars Explorer as when researched came to the conclusion they were perfect for my means.
Over the years, the outer rubber has decade and fallen away. Contacted Optician as was under the impression of a long guarantee, between 10 and 30 years.
Opticron said they were sorry and that they now no longer carry spares for these and they were out of date by 10 years. Was offered £49 off a new pair.
For what I paid for these binoculars I will be looking elsewhere. I have an old pair of binoculars belonging to my grandfather who served in the ww2 and they are still fully functional
Excellent & well made product.
Excellent & well made product.
Good description & plenty of information on its properties.
Dispatched promptly.
Great service at reasonable price.
Very fast delivery and a good product
Easy to order and arrved promptly.
Easy to order and arrived promptly next day.
Item (binocular case) was exactly as advertised and expected.
One caution - check the size you really need. Even though binoculars (not Opticron) are 42mm I ordered the case for 50mm as my binocular strap is very well padded so I needed more room. (If I had been buying a new case for my Opticron binoculars then the 42mm would have fitted well.) Dimentions are on website. Well pleased with my order.
I received very helpful advice
I received very helpful advice from the service department.
I managed to fix one of the issues following their guidance and ordered a part from the website for my second issue. The part arrived promptly and was reasonably priced.
Great service all round and my equipment is back in pristine condition. 😊🦆🐦🦩
rain guard
Ordered rain guard which arrived quickly. It was the wrong size (my error) and they agreed to swap for the correct one. This was dispatched in a timely way. Really professional and knowledgeable service.
Excellent service
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