Optima Villas Opiniones 604

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fabulous service as usual from the optima team. From booking to any questions , everything is always answered promptly and professionally . Apartment was spacious and clean and perfectly located . Eve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just back after a wonderful stay in Casa Azul in Playa Blanca. Our first time trying the villa life and it did not disappoint!!! The house was lovely and exceeded our expectations. The kids loved the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently had a great stay at Villa Keira end of March 2026. The company were really responsive when I had questions and were really accommodating to our needs with early check in and late check... Ver más

Valorada con 3 estrellas sobre 5

We were given this villa as our booked one was flooded, it was cheaper but you get what you pay for. Villa was very miminal, beds were very comfortable, linen and towels very good, plenty of china etc... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Alquiler de vacaciones

Escrito por la empresa

We are a small, independent company and we specialise in the rental of holiday villas in Playa Blanca, Lanzarote's fastest growing resort. But despite being small in size we are very big on customer service - and boast a 24 hour helpline in addition to in-resort staff - as well as some of the best Lanzarote holiday villas on the rental market - so providing our guests with both top quality accommodation and full support and peace of mind when they book their villas with us.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

604 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Wonderful apartment stay in playa blanca

The apartment was fabulous with everything we could possibly need. It was spacious, clean, homely and in a lovely quiet area. The outdoor facilities were lovely and it was great being able to use the bbq and outdoor dining area to enjoy some meals in the sunshine! The staff were super responsive and helpful and we had a fantastic stay. I highly recommend.

28 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything was perfect

Everything was perfect. Fourth time using Optima and it has never let us down. Can recommend without hesitation.

29 de enero de 2025
Opinión espontánea
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Respuesta de Optima Villas

Thank you for your lovely review and we look forward to welcoming you back. The Optima Villas Team

Valorada con 5 estrellas sobre 5

Stayed at Casa Cortine in Playa Blanca…

Stayed at Casa Cortine in Playa Blanca fantastic stay villa beautiful with a fabulous view pool lovely and warm spotlessly clean and loads of lovely white towels and also pool towels would love to book with them again as we come 3 weeks every January but can’t afford the price jump the villa has gone up by over £800 for the week !!!

12 de enero de 2025
Opinión espontánea
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Respuesta de Optima Villas

Hi Aileen, We are pleased that you enjoyed your stay at Casa Cortine. We think you might be mistaken about the price, and we have sent you an email to explain. Hopefully you are able to come again to enjoy the villa. Best wishes, The Optima Team.

Valorada con 5 estrellas sobre 5

Top quality experience

Third time we have used Optima villas, second time at Villa Dafne.
Optima customer service is excellent both at home and on holiday.
Quality of villas also top notch.
Villa Dafne is in a great location, walkable to restaurants on Calle Irlande in about 10 mins via the back gate on the complex.
Amenities and equipment in the villa are extensive.
would definitely use Optima again.

9 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently stayed in villa Dafne in playa…

Recently stayed in villa Dafne in playa Blanca and was very happy with the experience. The villa was very well appointed with plenty of pottery pans etc. Optima villas were very good to deal with. So happy that I have booked again for next year.

8 de enero de 2025
Opinión espontánea
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Respuesta de Optima Villas

Hi Linda, Thank you for your positive review. We are pleased that you enjoyed your stay at Villa Dafne, and we look forward to welcoming you again next year! Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

We stayed in Villa Cielo for 1 week…

We stayed in Villa Cielo for 1 week over the Festive Season, what a villa, spotless clean, comfortable and the pool area was amazing. Great welcome pack and loads of white fluffy towels. Would definitely return. The Optima team are very efficient and easy to deal with.

26 de diciembre de 2024
Opinión espontánea
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Respuesta de Optima Villas

Hi Olwen, We are so pleased that you had a great stay. Thank you for taking the time to write such a positive review. We hope to see you again soon! Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

The villa Casa Rossi

The villa Casa Rossi was fantastic.
Everything that you might require for a self catering holiday was in there.
The information pack was very comprehensive.

14 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just had a 2 week stay in Villa Miramare

Just had a 2 week stay in Villa Miramare. 3rd time we've stayed at this villa. It's a beautiful villa, so well equipped with everything you need and the views are amazing.
We have only ever booked with Optima Villas, and we have been using this company for 11 years now. Their customer service is excellent & the welcome pack is always very much appreciated. Looking for our next villa for March 2025!

20 de diciembre de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you so much for taking the time to leave such a wonderful review and we look forward to welcoming you back. The Optima Villas Team

Valorada con 5 estrellas sobre 5

We stayed at Villa Rose in Playa Blanca…

We stayed at Villa Rose in Playa Blanca for a week. The swimming pool was a great temperature as it was December. The villa was very clean and comfortable and another bonus was a huge tv with UK channels and Sky.
A lovely touch was the welcome pack. Parking was great. As far as location was concerned it was a 20 minute casual walk to the centre of the town.
One recommendation would be cushions for the outside furniture
Overall it was superb 👏

9 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just back from a lovely 4 week break in…

Just back from a lovely 4 week break in Lanzarote. Villa Miramare is an excellent choice for us and although we cannot come again next year we will certainly be looking again for 2026. Optima are the best company for booking villas and when we had a problem with the pool heater they pulled out all the stops to get a new heater fitted by Aquadreams asap. The ladies in the Office could not be more helpful.

7 de noviembre de 2024
Opinión espontánea
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Respuesta de Optima Villas

Hi Gareth, Thank you for your positive review. We are pleased that you enjoyed your stay at Villa Miramare, and we look forward to welcoming you back again in 2026! Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

When we arrived there was a great…

When we arrived there was a great welcome pack. When the TV went off someone was there within the hour to fix it. When building work started at the private villa next to ours they immediately moved us to another villa near by which was actually an upgrade at no extra cost. We felt that Optima Villas really looked after us.

19 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality holiday provider

Optima offer an efficient villa rental service in Playa Blanca matched by no other rental company in town in my experience.
My family and I have holidayed in PB for twelve years, renting privately for some early years but discovered Optima about three years ago. The quality of the villas are very high, facilities, services and support have been very good at all villas.
Any issues arising whilst on holiday have been addressed urgently and professionally.
Thank you Optima we'll be back next year!

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic stay in Villa Sapphire

Fantastic stay in Villa Sapphire. It has a huge amount of space and is spotless throughout. The pool is the cleanest we've used in 10 years of visiting. We'll definitely be back, and can recommend Optima Villas.

9 de noviembre de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you for such a lovely positive review of Villa Sapphire - we look forward to welcoming you back soon! The Optima Team.

Valorada con 5 estrellas sobre 5

This is the third time we have stayed…

This is the third time we have stayed at Villa Dore the villa was clean and tidy when we arrived and the welcome pack was worth having. The outside area was very pleasant and secluded with a lovely swimming pool. 2 things I must mention the outside furniture was damaged when we arrived also the second delivery of towels were frayed and tatty with many loose ends. Optima villas were very quick to respond to my request of looking at the fridge as it was not holding the temperature and they provided us with a temporary fridge. One last thing the kitchen and units are beginning to get very tired, the fridge did not work at a satisfactory temperature and the kitchen unit doors were very loose and did not close properly (time for an upgrade) also there was a mish mash of utensils and crockery in the kitchen. Overall we would stay at Villa Dora once its had an upgrade. As a company I could not fault Opima Villas

8 de octubre de 2024
Opinión espontánea
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Respuesta de Optima Villas

Hi David, Thank you for your review, and for your kind words about Optima. We strive to always improve, and we will forward your comments to Housekeeping and also to the owner. Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

We had a lovely 2 weeks in casa George…

We had a lovely 2 weeks in casa George in Playa Blanca.
The villa was clean and had everything we needed.
This didn't surprise us as we have booked with Optima villas for a number of years and always have good service and help if needed.
Well done Optima Villas will see you again in February

25 de septiembre de 2024
Opinión espontánea
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Respuesta de Optima Villas

Many thanks for your lovely review and we look forward to welcoming you back. The Optima Villas Team

Valorada con 5 estrellas sobre 5

Arrived at the villa for a 2 week stay…fabulous

Arrived at the villa for a 2 week stay from 23/09/24 and pleasantly surprised by the size of the villa. Complementary pack was also provided. Good size kitchen and bedrooms. Games room is brilliant for family's with kids. Pool lights were not working and a phone call to optima villas was made and next day poollights fixed. Pool cleaned regular by great guys, and the cleaners turned up blitzed the villa and In no time was gone. Very professional teams optima villas have working for them. My only niggle was that there was not enough shade, 1 umbrella, the wooden fixture over the bedrooms could have been a shaded area but this was exposed to full sun, and lighting at night could have been better as we like to sit out in the evenings if we were not going out. Other than those 2 niggles we had a fabulous time. Thank you optima villa staff for the fantastic service

7 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great professional company

Optima Villas were absolutely amazing from start to finish. Looking forward to booking with them again. The staff are very professional and helpful. Any questions I had were answered. Staff went above and beyond to make sure that our holiday was amazing from start to finish.
Thank you so much.

21 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Casa George - Optima Villas

A lovely villa exceptionally clean inside with everything you need for an extremely comfortable stay in Playa Blanca.
Great location, very quite well out of the way with nice sea views from the patio and first floor balcony.
Both the swimming pool and garden were attended to during our stay.
Optima Villas have great customer service and provided access/arrival/departure information swiftly.

My only slightly negative comment was that the outdoor patio area did not appear to have been cleaned prior to our arrival with cigarette ends and biscuit wrappers around the garden furniture (hence a reduction of one star on the rating)

I would have no hesitation going back. To this villa or using Optima Villas again

25 de septiembre de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you for your positive review, we are pleased that you enjoyed your holiday at Casa George. We note your comments and we will address the issue. We very much look forward to welcoming you back again in the future. Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

Casa Lubel - Optimavillas

We have just returned from a week’s stay, with friends, in Casa Lubel. Gave us everything we needed - everything was exactly as advertised. The Optima team were fantastic. Answered all our pre-travel questions within 24hrs. Even sorted a late departure which put the icing on the cake. We will be using Optima (and hopefully Casa Lubel) next March and June. Thank you

16 de septiembre de 2024
Opinión espontánea
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Respuesta de Optima Villas

We are thrilled you enjoyed your stay and look forward to welcoming you back. The Optima Villas Team

Valorada con 5 estrellas sobre 5

Wonderful experience at Villa Rose

We have spent an amazing week at Villa Rose! Everything in this cosy and very comfortable villa suited to us. The outdoor area is very well kept with a really nice garden and pool; furniture was also good.
Bedrooms are big enough with comfortable beds and ensuite bathroom. Plenty of hot water in the showers and excellent water pressure. Good furniture in the living area and kitchen with all the appliances.Overall, a very good option in Lanzarote.

11 de septiembre de 2024
Opinión espontánea

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