Optima Villas Opiniones 604

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fabulous service as usual from the optima team. From booking to any questions , everything is always answered promptly and professionally . Apartment was spacious and clean and perfectly located . Eve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just back after a wonderful stay in Casa Azul in Playa Blanca. Our first time trying the villa life and it did not disappoint!!! The house was lovely and exceeded our expectations. The kids loved the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently had a great stay at Villa Keira end of March 2026. The company were really responsive when I had questions and were really accommodating to our needs with early check in and late check... Ver más

Valorada con 3 estrellas sobre 5

We were given this villa as our booked one was flooded, it was cheaper but you get what you pay for. Villa was very miminal, beds were very comfortable, linen and towels very good, plenty of china etc... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Alquiler de vacaciones

Escrito por la empresa

We are a small, independent company and we specialise in the rental of holiday villas in Playa Blanca, Lanzarote's fastest growing resort. But despite being small in size we are very big on customer service - and boast a 24 hour helpline in addition to in-resort staff - as well as some of the best Lanzarote holiday villas on the rental market - so providing our guests with both top quality accommodation and full support and peace of mind when they book their villas with us.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

604 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Our first villa holiday...and it didn't disappoint!

The villa was absolutely stunning - clean and beautifully presented, with ample towels. Communication with Optima was good and all information was accurate and well explained. I especially liked the app, which gave information on the villa and surrounding area.

Everything was as expected and we did not need to contact Optima at all during our stay.

We would definitely consider booking with Optima again.

10 de septiembre de 2024
Opinión espontánea
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Respuesta de Optima Villas

Hi Sue, Thank you for your great review! We are pleased that you enjoyed your stay and we do look forward to welcoming you back to another of our villas in the future. Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

Villa Mariposa, Optima villas

Having stayed at many villas in Lanzarote, this is the first time we used optima villas and we are very impressed with the experience. Communication was excellent and the standard of accommodation was excellent.
The villa was superb with everything you could need in the kitchen and very comfortable inside and out. The pool was very clean and not too cold.
We plan to return to this villa or another as soon as possible.

1 de septiembre de 2024
Opinión espontánea
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Respuesta de Optima Villas

We are so pleased you enjoyed your stay with us and we look forward to welcoming you back. The Optima Villas Team

Valorada con 5 estrellas sobre 5

What a fantastic villa

What a fantastic villa
From start to finish,easy checkin and the swimming pool was heated to 30c.the hot tub was fantastic. Definitely be back again

Thank you Optima villas

5 de agosto de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you for your review and we are so please you enjoyed your stay. We look forward to welcoming you back soon. The Optima Villas Team

Valorada con 4 estrellas sobre 5

Family Villa break in Playa Blanca Lanzarote

Villa Casa Piscina.
Just got back from a brilliant stay the Villa was more than we hoped for spacious and well equipped and maintained Deducted one star because we reported the air con not working in one of the bedrooms they acknowledged my text but nobody turned up to fix it However this did not spoil what was a brilliant holiday Would definitely use Optima in the future .

16 de agosto de 2024
Opinión espontánea
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Respuesta de Optima Villas

So pleased you enjoyed your stay at Casa Piscina and apologies that the aircon was not able to be fixed during your stay. You should have been advised that there were no engineers available at that short notice and we apologise for this. Regards The Optima Villas Team

Valorada con 5 estrellas sobre 5

Lovely villa close to playa…

Lovely villa close to playa blanca.Quiet area.Company very helpful answered any queries straight away....

14 de agosto de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you Helen for your positive review. We are pleased that you had a good experience with us. Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

Casa Blanca Del Mar

Casa Blanca Del Mar

Just back from a lovely relaxing week at the villa. We booked this last minute and we weren’t disappointed. This villa exceeded all our expectations. Very high spec inside with everything you could need for a family holiday. The pool area was amazing, lots of different seating areas and a lovely heated pool. The roof terrace was spacious with lovely views. Villa was in a lovely quiet area with the nearest shop and bars only a fifteen minute walk away. Playa Blanca centre was only 7 euros in a taxi. Would highly recommend this villa and optima villas.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely villa great service and location

We had a wonderful 2 weeks at this villa. Thanks to Dawn who responded to our request for 2 extra sunbeds the next day. The pool is great. Playa Flamingo is the nearest beach and has a few restaurants including an excellent Italian, a 20/25 minute walk. Baileys bar at Jardin de Sol is good for breakfast and dinner, it gets busy so book, they have live music and on Thursday a quiz (take a jumper can be breezy.)

22 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Casa Lirio

Villa for 6, stayed for 13 days, plenty of outside space in the shade and round the pool, plenty of towels and pool towels provided. Cleaners came mid stay and were very efficient,as was the pool man who came 3 or 4 times .Pool heated. Also generous welcome pack provided& kitchen equipped very well. Air con in 2 main bedrooms very welcome. Enough room for 2 cars to park at villa and convenient for beach 20/25 min walk or 5 mins by car. Quick reply from Optima prior to holiday. Would use Optima again.

18 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just returned from our stay at Casa George

Just returned from our stay at Casa George in Playa Blanca where we had an amazing 11 day stay. The Villa was immaculate & the Welcome pack was also very much appreciated after arriving so late at night. The size of the Villa was ideal for our party of 4, 2 adults and 2 girls as this gave them a room each. The pool & pool area were fantastic & where we spent most of our time. The Villa is in a very secure location with 2 gates with key access in and out, the main gate for cars but the side gate takes you out along a dusty path to the two local supermarkets which have everything you need for your stay & also several bars & restaurants and only an 8 minute walk from the Villa. We only ate in two, one was excellent and the other pizza place was more of a take away but the food was fine. At the end of this road there is a bus stop which only costs 1.40 euro per head to anywhere between the Villa to the Marina Rubicon which is great value & buses are quarter to and quarter past the hour and is only an 8 or 9 minute journey into the centre of Playa Blanca where we spent most of our nights, restaurants and bars are great down here along the front. This is our 2nd time in Lanzarote and also using Optima Villas and the service is fantastic, pool was cleaned twice and cleaners also came to the Villa for a quick clean, would highly recommend both Casa George & Optima Villas & we will definitely be visiting lanzarote in the future. We also had to request a late checkout as out flight didnt leave until 21.30, within 1 hour of requesting this an email arrived saying we could stay in the Villa til 6 pm at no extra cost, thanks Optima Villas for making our stay in Playa Blanca so great for a second time.

19 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Villa Juabel is a nice villa with…

Villa Juabel is a nice villa with everything you need, to hand, this review coming from a family of six. The rooms are all a good size, the air conditioning works very well, the kitchenette and living room also very nice. The outdoor area is clean and tidy and the pool is great. Great privacy too and Las Buganvillas is a quiet neighborhood. However, the pool towels provided were worn and almost thread bare - new ones would have been nice and the dishwasher does not work correctly, and leaks a little. Finally, the "welcome package" was very paltry - just a litre of milk, some opened cereal boxes and just a few tea bags. We feel that given the price of the rental- it is expensive - there should not be such inconveniences. We have stayed here twice, it is a nice villa which we score 7/10.

29 de julio de 2024
Opinión espontánea
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Respuesta de Optima Villas

Hi Garry, thank you for booking with Optima Villas, it's always great to welcome guests that have returned (multiple times in your case!)
We inspect all villas and, where possible, we do this when it is finally completed, which is not always possible during busy Summer months.
In your case, we inspected after the clean, but before the welcome pack and pool towels were delivered. Normally this does not have
an impact on overall quality, and we apologise that we failed in this instance.
We look forward to welcoming you again in the future, and will ensure that we will improve these processes going forward. However, always feel free to contact our in resort support team and we will respond to any queries immediately.
Thanks again for your feedback.
Best wishes, The Optima Villas Team

Valorada con 5 estrellas sobre 5

Amazing week in Playa Blanca.

We are a family of 4 and have just had a fabulous week in Playa Blanca. Our villa was a perfect size and had everything you would possibly need included. Plenty of towels and beach towels, fabulous pool and lots of seating inside and out. Nice walk to all areas of Playa Blanca. This is our second time using Optima villas and we will be booking another one next year. We cannot fault you! Thank you

24 de julio de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you for your review. We are delighted to hear you enjoyed another stay with us and we look forward to helping you plan the next one! The Optima Villas Team

Valorada con 5 estrellas sobre 5

Villa Cielo

Just stayed at villa Cielo in Playa Blanca for a week, what appears to be a small 2 bed villa has ample room for 3 to 4 guests, plenty of inside sitting space and loads of seating outside for meals and just for lounging around, the pool and the hot tub were always clean and nice to relax in after a day of travelling round the island, plenty of shops and restaurants on your doorstep and in a lovely quiet area of Playa Blanca which is just what we wanted. Booking through Optima Villa's was so easy and straightforward and would have no problem in using them again in the future.
Thanks for everything,
Nicky Lisa and Molly.

25 de julio de 2024
Opinión espontánea
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Respuesta de Optima Villas

So pleased to hear you enjoyed your stay in Villa Cielo and we look forward to welcoming you back soon. The Optima Villas Team

Valorada con 5 estrellas sobre 5

Villa Rose Playa Blanca

My husband and I are just back from a fortnight at the wonderful quiet and private Villa Rose.
The Optima Villa team and especially Mandy who answered all my questions promptly, also adding extra information for example when the pool man would attend was most helpful.
The Villa is exactly what is describe and photos are accurate.
Easy location and access to Villa. All details supplied before you leave and a very handy app which you can download.
Plenty of towels and pool towels.
As we stayed 14 nights cleaners arrived 7 days after check in to change bedding and towels. They were efficient, friendly and very fast so as not to intrude on your holiday.
Pool cleaned 3 times, again all men were excellent. All the way through our holiday the pool was spotless and a very comfortable temperature.
Located about 20 minute walk to all bars, restaurants and supermarkets.
Taxis are readily available and cost approximately €4.
All in all from start to finish Optima villas were excellent. Would not hesitate recommending to anyone and hopefully we will be using again in the future.
Thank you for a memorable holiday.

2 de julio de 2024
Opinión espontánea
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Respuesta de Optima Villas

Hi Mandie, Thank you so much for such a lovely and positive review. Others will no doubt find it very useful. We are so pleased that you enjoyed your holiday and your experience with Optima Villas. We look forward to hosting you again in the not too distant future! Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

Villa Rose Playa Blanca

My wife and I have just had a great week in Villa Rose Playa Blanca. The Villa was clean and tidy and available slightly earlier than anticipated, which was most handy and appreciated. It was also very easy to locate.

My wife and I enjoy a quiet private location and are happy to walk. Therefore, Villa Rose is well situated in a quiet residential area approximately 15-20min walk to either Marina Rubicon or the main front.

The overall process has been very straightforward, from booking to check-in and departure. Optima were very helpful and passed all information as promised.

23 de junio de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you for your review. We are delighted you had a lovely stay in Villa Rose and we look forward to welcoming you back in the future. The Optima Villas Team

Valorada con 5 estrellas sobre 5

Great week in Villa Celeste

Great week in Villa Celeste, Playa Blanca.
Villa very clean and loads of space to chill out.
Bit further out than we normally stay but taxis not too expensive.
Optima Villas team are great.Had a couple of small issues that were sorted really quickly.
This is the forth time we have used Optima Villas and will use them again.
Highly recommended.
Thank you

22 de junio de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you very much for your positive review, we are pleased that you enjoyed your stay in Villa Celeste. We look forward to welcoming you for your fifth stay! Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

Excellent villas kept very clean…

Excellent villas kept very clean customer service excellent no faults l. First time user of optima villas but will definitely be returning

16 de junio de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you for your review Hazel. We are delighted you enjoyed your stay and look forward to welcoming back soon! The Optima Villas Team

Valorada con 5 estrellas sobre 5

Such a lovely modern villa with some…

Such a lovely modern villa with some great touches which really made it feel like a home away from home. The welcome pack was great and well appreciated. Thank you for a lovely time we will be using Optima Villas next time!

15 de junio de 2024
Opinión espontánea
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Respuesta de Optima Villas

Thank you so much for your lovely review, we are pleased that you enjoyed your stay in Casa Bonita. We look forward to welcoming you back! Best wishes, The Optima Team

Valorada con 5 estrellas sobre 5

Lovely villa

Lovely villa, very well equipped with everything you need. Nice welcome pack (water, milk, wine, bread etc.) Pool area is really nice and a great place to relax, gets the sun all day. Pool temperature is great as well. Beds are comfy. We would highly recommend.

9 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

"Our May/June holiday in Lanzarote "

My husband and I had a lovely two week stay at Casa El Guanche Villa.

The villa was clean and although pretty basic had all the amenities that we needed.
The pool was heated which was a bonus and was cleaned at least 3 times in our 2 week stay.

One little critique is that the BBQ was extremely rusty, so therefore we were unable to use it.
This would not prevent us from using Optima villas in the future, the staff were very attentive to our every need and obliged us with a late check out on our last day.

Thank you Optima Villas
We look forward to booking with you again.

Many thanks
Paul and Donna.

28 de mayo de 2024
Opinión espontánea
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Respuesta de Optima Villas

Hi Paul and Donna, Thank you for your review, we are pleased that you enjoyed your stay with us. We have noted your comments, and we will action. We do look forward to welcoming you back again. Best wishes, The Optima Team

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