Optimum Nutrition UK Opiniones 

215
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delivery was next day an products are outstanding. The only protein I’ve been able to digest within 10-15 minutes of training window without digestion issues. Would highly recommend this product for... Ver más

Valorada con 1 estrellas sobre 5

Received a partial delivery from DPD with item missing from my order. After sending an email reply saying they were checking with logistics partner, support has completely stopped responding to any fo... Ver más

Valorada con 5 estrellas sobre 5

I don’t usually leave reviews. However, from someone who has constant gut issues, this is the only whey I’ve found (so far) which is the easiest on my stomach. Even whey isolate from USN etc hits my s... Ver más

Valorada con 5 estrellas sobre 5

Always great products and delivered very quickly. I would not hesitate to use Optimum and will continue to do so!

Información sobre la empresa

  1. Tienda de vitaminas y suplementos
  2. también en la categoría
  3. Servicio de fitness y nutrición
  4. Tienda de nutrición deportiva

Escrito por la empresa

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

215 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(215)

214 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

So expensive product quality not good…

So expensive product quality not good like before

3 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Maninder,

Thank you for your feedback.

We take your comments seriously and will share your feedback with our team.

We appreciate your long-term support and hope to serve you better in the future.

Valorada con 5 estrellas sobre 5

High quality products

High quality products. Wide range of products for literally every sports nutrition need. Quick replies to inquiries. Smooth experience in shopping and returns.

1 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Chathura,

We are so happy to hear that our high-quality products and wide range met your sports nutrition needs. We appreciate your kind words about our quick replies and smooth shopping experience!

Valorada con 5 estrellas sobre 5

Nice taste quick delivery helping me…

Nice taste quick delivery helping me with weight loss

10 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Christopher,

We're so happy to hear you're enjoying the taste and quick delivery, and that we're helping with your weight loss journey! Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Great order

Great order platform
Really good quality great taste !
Fast delivery
Overall excellent

10 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Lee,

We're so happy to hear you enjoyed the quality and taste, and that our delivery was fast. Thank you for your wonderful feedback!

Valorada con 1 estrellas sobre 5

The price direct from yourself the…

The price direct from yourself the manufacturers was higher the hollod & barrett and amozon

9 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hello,

Thank you for your feedback. We're sorry to hear about this, and we absolutely understand your frustration.

Our prices can sometimes differ from those of our retail partners, who may run their own promotions, discounts, or pricing strategies. We do, however, regularly offer exclusive deals and bundles through our website.

We appreciate you taking the time to share your experience, and your feedback has been noted.

Valorada con 2 estrellas sobre 5

I was generally satisfied with the…

I was generally satisfied with the products, been taking them for a while. Last creatine tub arrived with the seal slightly opened, so I tried to get a refund / replacement. The process has taken 3 weeks so far and still haven't got a resolution

16 de septiembre de 2026
Opinión espontánea
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Respuesta de Optimum Nutrition UK

Hi Julio,

Thank you for your feedback.

We sincerely apologize for the frustration you experienced.

We're pleased to confirm that our Customer Support team has now been in contact with you and that a resolution has been provided for your case.

We appreciate your patience throughout the process and thank you for bringing the matter to our attention.

Valorada con 5 estrellas sobre 5

Good product

Good product

8 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Alla,

Your support means a lot to us, and we're grateful that you took the time to share your feedback.

Valorada con 1 estrellas sobre 5

Shit show

Dpd said that they failed once too me and multiple times too the customer service rep from optimal nutrition I got in contact with saying they failed to deliver my order however I can see on my ring doorbell no truck came into my street anywhere close too the time they said it would be delivered so after much effort to get in contact with their customer service they said that I’ll be refunded as the Dpd have force returned it without even asking and it’s been well over a week now still no more word on what’s happening and no money that’s been sent to me wish I could give less than one star

8 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Harrison,

We sincerely apologize for the disappointment caused by this experience.

We can confirm that the parcel was returned to us by DPD and that a full refund has been processed. We will escalate your feedback regarding DPD's handling of the shipment to the relevant team for review.

If you would still like to receive the products, you are welcome to place a new order, and we'll be happy to assist you, so that you have the best experience possible.

Once again, we apologize for the inconvenience and thank you for your patience.

Valorada con 5 estrellas sobre 5

Creatine and Isolate

Creatine and Isolate
Great price
Fast delivery
Customer Service excellent

8 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Simon,

We're delighted to hear you're pleased with the product's value, quick delivery, and our customer service. Thank you for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Fast delivery

Ordered about 12.05 on Friday lunchtime, and it arrived about the same time on Saturday, kept up to date with where the order was. Can’t fault it, plus I got an email suggesting some nice recipes to use it in

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Optimum Nutrition UK

Hi Diane,

We're so happy to hear you had such a positive experience with your order and enjoyed the recipe suggestions! We truly appreciate your kind words.

Valorada con 5 estrellas sobre 5

Overall very satisfied.

The process from ordering to delivery was clear and straightforward. Messaging and updates were unambiguous and frequent and delivery was fast. When my clear protein arrived it tasted good and wasn’t too sweet like some varieties - hopefully the results will speak for themselves.

7 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Chris,

We're so happy to hear that your ordering and delivery experience was clear and fast, and that our clear protein tasted good without being too sweet. We appreciate your positive feedback!

Valorada con 1 estrellas sobre 5

Received the wrong order.

Received the wrong order.

Tried calling but the phones say you are not accepting calls and to email, which I have twice and not heard anything.

8 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Anthony,

Thank you for your message, and we truly apologize for this experience.

We're glad to see that you were able to get in touch with our Customer Support team and that assistance has now been provided regarding the incorrect order you received.

We're sorry for the delay in responding, and please don't hesitate to contact us again if there's anything further we can help with.

Valorada con 5 estrellas sobre 5

Great

My order was delivered quicker than expected and for free. The quality of products is excellent and reasonably priced.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Optimum Nutrition UK

Hi Jamila,

We're so glad to hear your order arrived quickly and that you are pleased with the quality and pricing of our products. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

Best Protein Powder

I’ve tried numerous protein powders and without a doubt Optimum Nutrition Double Chocolate is the best tasting out there,only downside is it’s a little expensive.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Optimum Nutrition UK

Hi Wayne,

We're so happy you love the taste of our Double Chocolate protein! We appreciate your feedback regarding the cost and are always working to offer the best value.

Valorada con 1 estrellas sobre 5

Price has risen way to much to be viable

Way to expensive have used for years but now due to expense I have had to transferred to another brand which is unfortunate as I loved the 5kg whey

11 de septiembre de 2026
Opinión espontánea
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Respuesta de Optimum Nutrition UK

Hi PJ,

Thank you for your loyalty over the years:)

Your feedback is incredibly valuable, and we'll be sure to pass your comments on to the relevant team. We hope you'll keep an eye on our promotions and offers, and that we'll have the opportunity to welcome you back in the future.

Wishing you all the best, and thank you again for your years of support.

Valorada con 5 estrellas sobre 5

Expedite delivery and secure packaging…

Expedite delivery and secure packaging thankyou, product quality is five star.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Optimum Nutrition UK

Hi Abubakar,

We're so glad to hear you're happy with the speedy delivery, secure packaging, and product quality!

Valorada con 2 estrellas sobre 5

Shippinfmg delivery didnt happen as per…

Shippinfmg delivery didnt happen as per the policy. It was late.

Package was damaged by the time I received

7 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Pavan,

Thank you for your feedback, and we sincerely apologize for the issues you experienced.

We will escalate your feedback regarding both the delivery experience and the condition of the package to the relevant teams for review. That said, we're glad to understand that the products themselves arrived intact and were not affected by the damage to the outer packaging.

Thank you for bringing this to our attention:)

Valorada con 5 estrellas sobre 5

Issue Resolved – Optimum Nutrition Made It Right

I am updating my original 1-star review following a positive resolution from Optimum Nutrition.

My order originally arrived with the Gold Standard Whey Protein damaged, with the seal broken and the powder spilled throughout the shipping box. The initial handling of my complaint was frustrating, particularly as I had provided photographs and requested an escalation but did not receive a resolution for around two weeks.

However, Optimum Nutrition has now contacted me and arranged a replacement for the faulty product.

I appreciate that they ultimately took responsibility and made the effort to resolve the issue properly. Problems can happen with any company, but what matters is how they deal with them. Arranging the replacement was the right thing to do and has restored my confidence in the company.

For that reason, I have decided to change my review from 1 star to 5 stars. Thank you to the Optimum Nutrition team for eventually resolving the matter and making things right.

29 de agosto de 2026
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Respuesta de Optimum Nutrition UK

Hi Nima,

Thank you for your feedback, and we sincerely apologize for the frustration caused.

We're sorry for the delay in responding to your case. We can see that our Customer Support team has since been in contact with you and has offered a resolution regarding the damaged product you received.

Thank you for your patience while the matter was being reviewed, and we apologize again for the inconvenience caused.

Valorada con 1 estrellas sobre 5

I haven’t received my package yet

I haven’t received my package yet. Please use other delivery services other than DPD.

7 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi Ambarish,

Thank you for your feedback, and we're very sorry for the delay with your delivery.

We will make sure your feedback about DPD is shared with the relevant team for review.

We're pleased to see that your package has now been successfully received, and we hope you're enjoying your products.

Valorada con 5 estrellas sobre 5

Perfect

Perfect

Thanks for the products.

7 de septiembre de 2026
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Respuesta de Optimum Nutrition UK

Hi AP,

We're so glad you enjoyed the products! Thank you for your wonderful feedback and support.

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